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12 49-1000519 Rev. 0
Troubleshooting
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
PROBLEM POSSIBLE CAUSE
REFRIGERATOR DOES NOT OPERATE May be in defrost cycle when motor does not operate for about 45
minutes.
Temperature control in the OFF position.
If interior light is not on, refrigerator may not be plugged in at wall outlet.
The house fuse is blown/house circuit breaker is tripped. Replace fuse or
reset the breaker.
MOTOR OPERATES FOR LONG PERIODS OR
CYCLES ON AND OFF FREQUENTLY
(Modern refrigerators with more storage
space and a larger freezer require more
operating time. They start and stop often
to maintain even temperatures.)
Normal when refrigerator is first plugged in. Wait 24 hours for the
refrigerator to completely cool down.
The new variable speed compressor is designed to run for longer periods
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and/or fan speeds accelerate based upon door openings and/or increased
food loads.
You may hear the fans spinning at high speeds. This happens when the
refrigerator is first plugged in, when the doors are opened frequently
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compartments. The fans are helping to maintain the correct temperatures.
Door left open or package holding door open.
If either door is open for over 3 minutes, you may hear the fans come on
in order to cool the light.
Hot weather or frequent door openings. This is normal.
Temperature controls set at the coldest setting. See Temperature
Controls.
THUMPING SOUND WHEN DOOR IS CLOSED This is a normal operating sound.
The mechanism that closes the door makes a slight thumping sound as it
passes over its lever point, at approximately 80 degrees.
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OPERATING SOUNDS The variable speed compressor changes speeds and sounds may vary.
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compartments - another fan cools the compressor motor.
The fans change speeds in order to provide optimal cooling and energy
savings.
These NORMAL sounds will also be heard from time to time:
– You may hear a whooshing or gurgling sound when the doors close.
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– A water dripping noise may occur during the defrost cycle as ice melts
from the evaporator and flows into the drain pan.
– The flow of refrigerant through the refrigerator cooling coils may make
a gurgling noise like boiling water.
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– You may hear cracking or popping sounds when the refrigerator is
first plugged in or during/after the defrost cycle. This happens as the
refrigerator cools to the correct temperature.
– Electronic dampers click open and closed to provide optimal cooling
and energy savings.
– The compressor may cause a clicking or chirping sound when
attempting to restart (this could take up to 5 minutes).
– The electronic control board may cause a clicking sound when relays
activate to control refrigerator components.
– Ice cubes dropping into the bin.
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DOOR NOT CLOSING PROPERLY Package may be holding door open.
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Refrigerator is not level. See Installation Instructions.
TROUBLESHOOTING
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