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Problem Possible Cause What To Do
Clothes too
wet (cont.)
Household drain may be
clogged
• Check household
plumbing. You may need
to call a plumber.
Drain hose siphoning;
drain hose pushed too far
down the drain
• Ensure there is an air gap
between hose and drain.
Incomplete
cycle or timer
not advancing
Automatic load
redistribution
• Timer adds 3 minutes to
cycle for each rebalance.
11 or 15 rebalances may
be done. This is normal
operation. Do nothing;
the machine will finish
the wash cycle.
Pump clogged
• See page 26 on how to
clean the Pump Filter.
Drain hose is kinked or
improperly connected
• Straight drain hose and
make sure washer is not
sitting on it.
Household drain may be
clogged
• Check household
plumbing. You may need
to call a plumber.
Drain hose siphoning;
drain hose pushed too far
down the drain
• Ensure there is an air gap
between hose and drain.
Loud or
unusual noise;
vibration or
shaking
Cabinet moving
• Washer is designed to
move
1/4
" to reduce forces
transmitted to the floor.
This movement is normal.
All rubber leveling legs
are not firmly touching
the floor
• Push and pull on the
back right and then back
left of your washer to
check if it is level. If the
washer is uneven, adjust
the rubber leveling legs
so they are all firmly
touching the floor and
locked in place. Your
installer should correct
this problem.
Unbalanced load
• Open door and manually
redistribute load. To
check machine, run rinse
and spin with no load. If
normal, unbalance was
caused by load.
Pump clogged
• See page 26 on how to
clean the Pump Filter.
31
Washer
Safety
Operation
Requirements
Installation
Instructions
Washer Use Washer Care
Troubleshooting
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