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Troubleshooting
PROBLEM POSSIBLE CAUSES SOLUTIONS
The air conditioner will
not start
The air conditioner is unplugged
Make sure the air conditioner plug is
pushed completely into the outlet.
The fuse is blown/circuit breaker is
tripped
Check the house fuse/circuit breaker
box and replace the fuse or reset the
breaker.
Power failure
• The unit will automatically restart
when power is restored.
• There is a protective time delay
(approx. 3 minutes) to prevent
tripping and overloading the
compressor. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.
The current interrupter device is
tripped
• Press the RESET button located on
the power cord plug.
• If the RESET button will not stay
engaged, discontinue use of the air
conditioner and contact a qualified
service technician.
The air conditioner does
not cool as it should
Air flow is restricted
Make sure there are no curtains, blinds
or furniture blocking the front of the
air conditioner.
The temperature control may not be
set correctly.
Lower the set thermostat temperature.
The air filter is dirty
Clean the filter. Refer to
MAINTENANCE.
The room may be too warm
Please allow time for the room to
cool down after turning on the air
conditioner.
Cold air is escaping
Check for open furnace registers and
cold air returns.
The cooling coils are frozen
Switch to high fan speed and set the
thermostat to a higher temperature.
Temperature sensor is not well situated.
Temperature sensor behind the air
filter is touching the coil. Try to move it
so it does not contact the cold coil.
The air conditioner is
freezing up
Ice blocks the air flow and stops the air
conditioner from cooling the room
Switch to high fan speed and set the
thermostat to a higher temperature.
The remote control is
not working
The batteries are inserted incorrectly Check the position of the batteries.
The batteries may be dead Replace the batteries.
Water is dripping
outside
Hot and humid weather This is normal.
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