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Samsung UE50BU8500KXXU User Manual
Page 28
Samsung UE50BU8500KXXU 50" BU8500 Crystal UHD 4K HDR Smart TV (2022)
E-MANUAL - Page 28
For UE50BU8500KXXU.
PDF File Manual
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304 pages
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Guide
Connections
Connection Guide
Connecting An Antenna (Aerial)
Connecting To The Network
Displaying Your Mobile Device Screen On The TV
Connection Cables For External Devices
Switching Between External Devices Connected To The TV
Connection Notes
Remote Control And Peripherals
About The Samsung Smart Remote (QLED TV/The Frame (43 Inch Or Larger Models)/The Serif/OLED TV)
About The Samsung Smart Remote (The Frame (32LS03B Model)/BU8 Series)
About The Samsung Smart Remote (The Sero)
About The Samsung Smart Remote (The Frame (LS03BS Model))
Connecting The Samsung Smart Remote To The TV
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote
Learn How To Use Samsung Smart Remote
Using Anynet+ (HDMICEC)
Controlling The TV With A Keyboard, Mouse Or Gamepad
Entering Text Using The On Screen Virtual Keyboard
Smart Features
Using Smart Hub
Using Ambient Mode
Using Art Mode
Using Samsung Gaming Hub
About The Media Home Screen
About The Menu Home Screen
Using A Samsung Account
Using The Shortcuts
Using Workspace
Using The Apps Service
Using The E Manual
Using The Internet
Using SmartThings
Playing Pictures/video/music
Using Multi View
Using Bixby
Using The Game Bar
TV Viewing
Using The Guide
Recording Programmes
Setting Up Schedule Viewing
Using Timeshift
Buttons And Functions Available While Recording A Programme Or Timeshift
Using The Channel List
Using The Channel Edit Function
Using A Personal Favourites List
TV Viewing Support Functions
Picture And Sound
Using Intelligent Mode
Adjusting The Picture Quality
Picture Support Functions
Setting The Viewing Environment For External Devices
Configuring A Sound Mode And Expert Settings
Using The Sound Support Functions
System And Support
Using The Time Functions And The Timers
Using The Power And Energy Saving Functions
Using The Panel Care Functions
Updating The TV's Software
Using The Parental Settings Function
Audio And Video Functions For The Visually Or Hearing Impaired
Using Voice Assistants On The TV
Using Other Functions
HbbTV
Using A TV Viewing Card (“CI Or CI+ Card”)
Teletext Feature
Precautions And Notes
Before Using The Recording And Timeshift Functions
Supported Broadcasting Audio Options
Read Before Using Apps
Read Before Using The Internet Function
Read Before Playing Photo, Video Or Music Files
Read After Installing The TV
Supported Resolutions For UHD Input Signals
Resolutions For Input Signals Supported By 8K Models (QN7**B Series Or Higher)
Supported Resolutions For FreeSync (VRR)
Read Before Connecting A Computer (Supported Resolutions)
Supported Resolutions For Video Signals
Read Before Using Bluetooth Devices
Licences & Other Information
Troubleshooting
Picture Issues
The Screen Is Flashing Or Has Become Dark
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
The Picture Colours Are Black And White Or Do Not Look The Way They Should Look
The TV Automatically Turns Off By Itself
TV (The Frame TV) Cannot Be Turned Off.
Unable To Power On
The TV Remains On Or Does Not Turn On Automatically
Unable To Find A Channel
The TV Image Does Not Look As Good As It Did In The Store
Displayed Video Looks Blurry
The Picture Is Distorted
There Is A Dotted Line On The Edge Of The Screen
The Picture Won't Display In Full Screen.
The Subtitle Function In The TV Menu Is Deactivated
Subtitles Appear On The TV Screen
The HDR Of The Connected External Device Turns Off
Sound And Noise Issues
How Can I Connect An Audio Device To The TV?
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
The Picture Is Good But There Is No Sound
HDMI (eARC) Is Connected, And There Is No Sound.
The Speakers Are Making An Odd Sound
The Sound Is Interrupted
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voiceover The Video Scenes Displayed On The Screen.
The TV Audio Is Not Being Played Through The Sound Bar Or A/V Receiver
The Sound Is Not Heard Clearly
The Volume Of The External Device Cannot Be Adjusted
I Want To Turn The TV And Audio Device Off And On At The Same Time
Channel And Broadcast Issues
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel.
The TV Is Not Receiving All Channels
The Subtitles Are Not Provided On A Digital Channel
Broadcasting Is Deactivated
External Device Connectivity Issues
The "Mode Not Supported" Message Appears
The Video Is OK But There Is No Audio
I Want To Connect To A PC And Mobile Device Via Screen Mirroring
No Screen Appears When Connecting The TV To An External Device
I Want To Connect To A Bluetooth Speaker
The PC Screen Does Not Appear Or It Flickers
Network Issues
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
Wired Network Connection Failed.
Connected To A Local Network, But Not To The Internet.
Anynet+ (HDMICEC) Issues
What Is Anynet+?
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
The Anynet+ Device Won't Play.
Remote Control Issues
The Remote Control Does Not Work
External Devices Cannot Be Operated With The TV Remote Control
Recording Issues
The Timeshift Or Recording Function Cannot Be Used
Cannot Record Videos Received From An External Device Or Samsung TV Plus
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
The Recorded Files On The TV Are Not Played Back On A PC
Apps
I Launched An App, But It's In A Different Language.How Can I Change The Language?
The App Does Not Work Properly.Its Image Quality Is Poor.
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV.
Media Files
Some Files Are Interrupted During Playback.
Some Files Can't Be Played.
Voice Assistant Issues
The Microphone Is Off.
The Voice Commands Do Not Work Well
Bixby/Alexa Answers Although I Did Not Call It
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
I Want To See Weather Information Of The Desired Area.
Other Issues
The TV Is Hot.
The TV Smells Like Plastic
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off
The TV Is Tilted To The Side
The Stand Is Wobbly Or Crooked
A POP (TV's Internal Banner Ad) Appears On The Screen.
The TV Is Making A Popping Noise.
The TV Is Making A Humming Noise
The TV Narrates The Screen Events In Voice Over.
Diagnosing TV Operational Issues
Self Diagnosis
Cannot Select Broadcast Signal In Self Diagnosis.
Reset Smart Hub
Reset Picture
Reset Sound
Getting Support
Getting Support Through Remote Management
Finding The Contact Information For Service
Requesting Service
FAQ
The TV Screen Does Not Display Properly
The TV Does Not Turn On
The Picture Is Distorted, Or No Sound Comes Out Of The Sound Bar
Network Access Is Not Available
There Is No Sound Or The Speakers Are Making An Odd Sound
The Remote Control Does Not Work
Updating The Software
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Contents
Table of Contents
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About the Samsung Smart Remote (The Frame (32LS03B model)/BU8 Series)
Learn about the buttons on the Samsung Smart Remote.
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File type: PDF
File name: 41980869_ue50bu8500kxxu.pdf
File size: 227.4 KB
File Language: English
Pages: 304
Author: Samsung
File created: 2022-02-03
Published: 2022-05-03
Updated: 2024-05-02
Verified by
Ramona Nikolaus
on 2024-05-02
Download File
Table of Contents
×
Guide
7
Connections
7
Connection Guide
7
Connecting An Antenna (Aerial)
9
Connecting To The Network
10
Displaying Your Mobile Device Screen On The TV
15
Connection Cables For External Devices
17
Switching Between External Devices Connected To The TV
19
Connection Notes
22
Remote Control And Peripherals
25
About The Samsung Smart Remote (QLED TV/The Frame (43 Inch Or Larger Models)/The Serif/OLED TV)
25
About The Samsung Smart Remote (The Frame (32LS03B Model)/BU8 Series)
28
About The Samsung Smart Remote (The Sero)
31
About The Samsung Smart Remote (The Frame (LS03BS Model))
34
Connecting The Samsung Smart Remote To The TV
37
Controlling External Devices With A Samsung Remote ControlUsing The Universal Remote
38
Learn How To Use Samsung Smart Remote
38
Using Anynet+ (HDMICEC)
39
Controlling The TV With A Keyboard, Mouse Or Gamepad
40
Entering Text Using The On Screen Virtual Keyboard
44
Smart Features
46
Using Smart Hub
46
Using Ambient Mode
51
Using Art Mode
57
Using Samsung Gaming Hub
65
About The Media Home Screen
68
About The Menu Home Screen
71
Using A Samsung Account
75
Using The Shortcuts
77
Using Workspace
80
Using The Apps Service
87
Using The E Manual
91
Using The Internet
93
Using SmartThings
94
Playing Pictures/video/music
99
Using Multi View
105
Using Bixby
107
Using The Game Bar
112
TV Viewing
117
Using The Guide
117
Recording Programmes
121
Setting Up Schedule Viewing
124
Using Timeshift
125
Buttons And Functions Available While Recording A Programme Or Timeshift
126
Using The Channel List
128
Using The Channel Edit Function
130
Using A Personal Favourites List
132
TV Viewing Support Functions
133
Picture And Sound
140
Using Intelligent Mode
140
Adjusting The Picture Quality
143
Picture Support Functions
146
Setting The Viewing Environment For External Devices
148
Configuring A Sound Mode And Expert Settings
152
Using The Sound Support Functions
154
System And Support
157
Using The Time Functions And The Timers
157
Using The Power And Energy Saving Functions
160
Using The Panel Care Functions
162
Updating The TV's Software
163
Using The Parental Settings Function
165
Audio And Video Functions For The Visually Or Hearing Impaired
166
Using Voice Assistants On The TV
172
Using Other Functions
173
HbbTV
175
Using A TV Viewing Card (“CI Or CI+ Card”)
176
Teletext Feature
179
Precautions And Notes
183
Before Using The Recording And Timeshift Functions
183
Supported Broadcasting Audio Options
185
Read Before Using Apps
186
Read Before Using The Internet Function
187
Read Before Playing Photo, Video Or Music Files
189
Read After Installing The TV
204
Supported Resolutions For UHD Input Signals
205
Resolutions For Input Signals Supported By 8K Models (QN7**B Series Or Higher)
206
Supported Resolutions For FreeSync (VRR)
207
Read Before Connecting A Computer (Supported Resolutions)
208
Supported Resolutions For Video Signals
211
Read Before Using Bluetooth Devices
213
Licences & Other Information
214
Troubleshooting
216
Picture Issues
216
The Screen Is Flashing Or Has Become Dark
216
The Picture Is Not Bright, Or The Picture Colours Do Not Look Clear
217
The Picture Colours Are Black And White Or Do Not Look The Way They Should Look
218
The TV Automatically Turns Off By Itself
218
TV (The Frame TV) Cannot Be Turned Off.
219
Unable To Power On
219
The TV Remains On Or Does Not Turn On Automatically
219
Unable To Find A Channel
220
The TV Image Does Not Look As Good As It Did In The Store
220
Displayed Video Looks Blurry
220
The Picture Is Distorted
221
There Is A Dotted Line On The Edge Of The Screen
221
The Picture Won't Display In Full Screen.
221
The Subtitle Function In The TV Menu Is Deactivated
221
Subtitles Appear On The TV Screen
222
The HDR Of The Connected External Device Turns Off
222
Sound And Noise Issues
223
How Can I Connect An Audio Device To The TV?
223
There Is No Sound Or The Sound Is Too Low At Maximum Volume.
223
The Picture Is Good But There Is No Sound
223
HDMI (eARC) Is Connected, And There Is No Sound.
224
The Speakers Are Making An Odd Sound
224
The Sound Is Interrupted
224
Whenever A Function Is Used On The TV Or The Channel Is Changed, The TV Voices The Activity.The TV Explains In Voiceover The Video Scenes Displayed On The Screen.
225
The TV Audio Is Not Being Played Through The Sound Bar Or A/V Receiver
225
The Sound Is Not Heard Clearly
225
The Volume Of The External Device Cannot Be Adjusted
226
I Want To Turn The TV And Audio Device Off And On At The Same Time
226
Channel And Broadcast Issues
227
Weak Or No Signal Displayed In TV Mode Or Cannot Find Channel.
227
The TV Is Not Receiving All Channels
227
The Subtitles Are Not Provided On A Digital Channel
227
Broadcasting Is Deactivated
227
External Device Connectivity Issues
228
The "Mode Not Supported" Message Appears
228
The Video Is OK But There Is No Audio
228
I Want To Connect To A PC And Mobile Device Via Screen Mirroring
228
No Screen Appears When Connecting The TV To An External Device
229
I Want To Connect To A Bluetooth Speaker
229
The PC Screen Does Not Appear Or It Flickers
229
Network Issues
230
Wireless Network Connection Failed.Unable To Connect To A Wireless Access Point.Unable To Connect To The Network.
230
Wired Network Connection Failed.
230
Connected To A Local Network, But Not To The Internet.
230
Anynet+ (HDMICEC) Issues
231
What Is Anynet+?
231
Anynet+ Does Not Work.The Connected Device Is Not Displayed.
231
I Want To Start Anynet+.I Also Want The Connected Devices To Turn On When The TV Is Turned On.
231
I Want To Exit Anynet+.It Is Inconvenient To Turn On Other Devices Because The TV Also Turns On.It Is Inconvenient Because The Connected Devices (e.g.settop Box) Turn Off Together.
232
The Message "Connecting To Anynet+ Device..." Or "Disconnecting From Anynet+ Device" Appears On The Screen.
232
The Anynet+ Device Won't Play.
232
Remote Control Issues
233
The Remote Control Does Not Work
233
External Devices Cannot Be Operated With The TV Remote Control
233
Recording Issues
234
The Timeshift Or Recording Function Cannot Be Used
234
Cannot Record Videos Received From An External Device Or Samsung TV Plus
234
The "Format Device" Message Appears When The Timeshift Or Recording Function Is Used.
234
The Recorded Files On The TV Are Not Played Back On A PC
234
Apps
235
I Launched An App, But It's In A Different Language.How Can I Change The Language?
235
The App Does Not Work Properly.Its Image Quality Is Poor.
235
The Smart Hub Home Screen Keeps Appearing Whenever You Turn On The TV.
235
Media Files
236
Some Files Are Interrupted During Playback.
236
Some Files Can't Be Played.
236
Voice Assistant Issues
237
The Microphone Is Off.
237
The Voice Commands Do Not Work Well
237
Bixby/Alexa Answers Although I Did Not Call It
237
I Spoke "Hi, Bixby/Alexa" But Bixby/Alexa Does Not Answer.
238
Voice Recognition Does Not Work With The Samsung Smart Remote Unlike Other Features.There Is No Response Even If The Voice Assistant Button Is Pressed.
238
During Voice Recognition, The Heavy Load Message Appears And The Function Does Not Work.
239
I Want To See Weather Information Of The Desired Area.
239
Other Issues
240
The TV Is Hot.
240
The TV Smells Like Plastic
240
The Settings Are Lost After 5 Minutes Or Every Time The TV Is Turned Off
240
The TV Is Tilted To The Side
240
The Stand Is Wobbly Or Crooked
240
A POP (TV's Internal Banner Ad) Appears On The Screen.
240
The TV Is Making A Popping Noise.
241
The TV Is Making A Humming Noise
241
The TV Narrates The Screen Events In Voice Over.
241
Diagnosing TV Operational Issues
242
Self Diagnosis
242
Cannot Select Broadcast Signal In Self Diagnosis.
243
Reset Smart Hub
244
Reset Picture
244
Reset Sound
244
Getting Support
245
Getting Support Through Remote Management
245
Finding The Contact Information For Service
245
Requesting Service
245
FAQ
246
The TV Screen Does Not Display Properly
246
The TV Does Not Turn On
251
The Picture Is Distorted, Or No Sound Comes Out Of The Sound Bar
257
Network Access Is Not Available
261
There Is No Sound Or The Speakers Are Making An Odd Sound
266
The Remote Control Does Not Work
272
Updating The Software
276
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