Kenmore 11020956993 compact washer

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User Manual

This is the main product document for model 11020956993.

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Owner's Manual and
Installation Instructions
E L ! T E rM
Three-Speed
Timed Bleach
AUTOMATIC WASHERS
IMPORTANT:
Read and follow all safety
and operating instructions
before first use of this product.
Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
www.sears.com
Sears Canada Inc,, Toronto, Ontario, Canada M5B 2B8
www,sears,ca
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BEFOREUSINGYOURNEWWASHER__ 2
KENMORE ELITE TM WASHER WARRANTY 3
WASHER SAFETY ........ 4
INSTALLATION INSTRUCTIONS 6
OPERATING YOUR WASHER ....... 21
LAUNDRY TIPS .......... 32
CARING FOR YOUR WASHER .... 34
TROUBLESHOOTING ........ 35
SEARS MAINTENANCE AGREEMENT 39
Please read this manual. It will help
you install and operate your new
Kenmore ELITE TM washer in the most
economical way.
For more information about the care
and operation of Kenmore ELITE TM
appliances call your nearest Sears store.
You will need the complete model and
serial numbers when requesting
information. Your washer's model and
serial numbers are located on the Model
and Serial Number Plate.
Use the space below to record the model
number and serial number of your new
Kenmore ELITE TM Washer,
Model No.
Serial No.
Date of Purchase
Model and Serial
Number Plate
Keep this book and your Sears
Salescheck (receipt) in a safe
place for future reference.
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Limited Lifetime Warranty on
White Porcelain Basket
For the lifetime of the washer from the
date of purchase, Sears will replace the
white porcelain wash basket if it chips
or rusts due to defective material or
workmanship. After the first year, you
will be charged for labor.
Limited 10-Year Warranty on
Plastic Tub*
For the second through tenth year from
the date of purchase, Sears will replace
the plastic tub if it is defective in
material or workmanship, After the first
year, you will be charged for labor.
Limited 5-Year Warranty on
Gearcase Parts*
For the second through fifth year from
the date of purchase, Sears will replace
any gearcase parts that are defective in
material or workmanship, After the first
year, you will be charged for labor.
Full 1-Year Warranty on
Mechanical and Electrical parts
For one year from the date of pur-
chase, if this washer is installed and
operated according to the instructions
that come with it, Sears will repair or
replace any of its mechanical or
electrical parts if they are defective in
material or workmanship.
Warranty Restriction
If this washer is operated for any pur-
pose other than private family use, all
warranty coverage is restricted to 90
days from the date of purchase.
Warranty Service
Warranty service is available by
contacting your nearest Sears Service
Center in the United States or Canada.
This warranty applies only while this
washer is used in the United States or
Canada.
This warranty gives you specific legal
rights and you may also have other
rights that vary from state to state or
province to province.
Sears, Roebuck and Co.,
Dept 817WA,
Hoffman Estates, IL 60179
Sears Canada Inc., Toronto,
Ontario, Canada
M5B 2B8
*In Canada a different warranty may apply.
In the U.S. for Sears warranty information or
to contact a Sears Service Center, call
1-8004-MY-HOME s_,(1-800469-4663).
In Canada, calI 1-877-533-6937.
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Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on
your appliance.Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to
hazards that can kill or hurt you and others. All safety
messages will be preceded by the safety alert symbol and
the word "DANGER" or "WARNING". These words mean:
You will be killed or seriously
injured if you don't follow
instructions.
You can be killed or seriously
injured if you don't follow
instructions.
All safety messages will identify the hazard, tell you how to reduce the
chance of injury, and tell you what can happen if the instructions are not
followed.
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IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when
using your washer, follow basic precautions, including the following:
Read all instructions before using the Do not allow children to play on or in the
washer, washen Close supervision of children is
Do not wash articles that have been necessary when the washer is used near
previously cleaned in, washed in, children.
soaked in, or spotted with gasoline, Before the washer is removed from
dry-cleaning solvents, other flammable service or discarded, remove the lid.
or explosive substances as they give off Do not reach into the washer if the tub or
vapors that could ignite or explode, agitator is moving.
Do not add gasoline, dry-cleaning Do not install or store this washer where
solvents, or other flammable or it will be exposed to the weather.
explosive substances to the wash water. Do not tamper with controls.
These substances give off vapors that
could igniteor explode.
Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for 2 weeks or
more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system
has not been used for such a period,
before using a washing machine, turn
on all hot water faucets and let the
water flow from each for several
minutes. This will release any
accumulated hydrogen gas. As the gas
is flammable, do not smoke or use an
open flame during this time.
Do not repair or replace any part of the
washer or attempt any servicing unless
specifically recommended in the Owner's
Manual or in published user*repair
instructions that you understand and
have the skills to carry out.
See the "INSTALLATION INSTRUCTIONS"
section for grounding requirements.
SAVE THESE INSTRUCTIONS
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INSTALLATION OVERVIEW
For a complete list of tools and parts
needed, see pages 7-9.
A. SELECT LOCATION
FOR YOUR WASHER (pgs. 11-13)
Recessed Area/
Closet Installation Instructions (p, 11)
Standpipe Drain System (p, 13)
3_
(ggcm)
Laundry Tub Drain System (p, 12)
Floor Drain System (p. 13)
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B,REMOVESHIPPINGSTRAP(p,14)
ToolsNeeded:
Scissors Flashlight
(optional depending on instailation)
C. CONNECT DRAIN HOSE (pgs. 15-16)
Tools Needed:
Parts Supplied:
Su
Pliers that open
to l_fb in (3.95 cm)
Flashlight (oNionaI
depending on installation)
1 yellow, single-wire
hose clamp (top of
drain hose)
@
1 silver, double-wire
hose clamp (bottom of
drain hose)
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D, CONNECT INLET HOSES TO WASHER (pgs, 16-17)
Tools Needed: Parts Supplied:
Su
Pliers that open
to 19/16in (3.95_._
Flashlight (optional
depending on installation)
2 water inlet hoses
4 fiat water inlet hose washers
E. CONNECT INLET HOSES TO WATER FAUCETS (p. 17)
i
Tools Needed: Parts Supplied:
Pliers that open to 19/_6in (3.95 cm)
Bucket
(optional Flashlight (optional
depending on depending on installation)
installation)
2 water inlet hoses
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F. SECURE DRAIN HOSE (P. 18)
Tools Needed: Parts Supplied:
Flashlight (optional
depending on installation)
G, LEVEL WASHER (p, 19)
Shipping strap with fastener
Tools Needed: Parts Supplied:
9h0-in (1.43 cm)
open-end wrench
Flashlight (optional
depending on installation)
Wood block
2 front leveling legs with nuts
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ELECTRICAL REQUIREMENTS
120-Volt, 6O-Hz., AC-only, 15- or
20-ampere fused electrical supply is
required. (Time-delay fuse or circuit
breaker is recommended.) Connect
to an individual branch circuit.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions
can result in death, fire, or
electrical shock.
This washer is equipped with a power
supply cord having a 3-prong grounding
plug. To minimize possible shock hazard,
you must plug the power supply cord into
a mating 3-prong grounding-type wall
receptacle, grounded in accordance with
National Electrical Code, ANSI/NFPA 70-
latest edition and all local codes and
ordinances.
3 prong
grounding-type
wall receptac!e
3 prong
grounding plug
Grounding \ ,,= _/
ng
Power supply
cord
For a grounded, cord-
connected washer:
GROUNDING INSTRUCTIONS
This washer must be grounded. In the
event of malfunction or breakdown,
grounding will reduce the risk of electri-
cal shock by providing a path of least
resistance for electric current. This
washer is equipped with a cord having
an equipment-grounding conductor and
a grounding plug. The plug must be
plugged into an appropriate outlet that
is properly installed and grounded in
accordance with all local codes and
ordinances.
WARNING: Improper connection
of the equipment grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
serviceman if you are in doubt as to
whether the appliance is properly
grounded.
Do not modify the plug provided with
the appliance - if it will not fit the
outlet, have a proper outlet installed
by a qualified electrician.
For a permanently connected
washer:
GROUNDINGINSTRUCTIONS
This washer must be connected to
a grounded metal, permanent wiring
system, or an equipment grounding
conductor must be run with the circuit
conductors and connected to the
equipment-grounding terminal or lead
on the appliance.
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A. SELECT LOCATION
FOR YOUR WASHER -
Selecting the proper location for your
washer will improve its performance
and minimize concerns like washer
walk or noise,
RECESSED AREA/
CLOSET INSTALLATION INSTRUCTIONS
This washer may be installed in a recessedarea or closet.
3[-
19 in
(48.3cm)
*0in-_"
(0 cm)
K-- 27in_*O in ->'11inl_lF251/2in_1_4in
(68,6cm) (O cm) (2.5 (64,8cm) (10.2
FrontView cm) SideView cm)
(Door Not Shown) (Door Shown)
*Additionatclearanceforwall,doorandDoormoldingsmayherequired.
48 in2
(310 cm2)-
minimum
ventilation
area
24in2
(155cm2)
minimum-
ventilation
area
3i° ii
_(7.6 cm)
o
3in
__17.6cm)
FrontView
(DoorWithVent)
To reduce transfer of washer sounds, a clearance of I in (2,5 cm) onthe sides ot the washer is recommended.
The installation spacing is in inches
(centimeters) and is the minimum
allowable.
Allow additional space if other
appliances are to be installed in
the area.
Ifcloset door is installed, the minimum
air openings in top and bottom are
required, Louvered doors with
equivalent air openings in top and
bottom are acceptable.
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LAUNDRY TUB DRAIN SYSTEM
Check location where washer will be
installed. This washer can be installed
using one of three systems:
Laundry tub drain system (below)
Standpipe drain system (p, 13)
Floor drain system (p. 13)
Do not store or operate washer at or
below 32°F (0°C) (some water may
remain in washer). See page 34 for
winterizing information.
Proper installation is your responsibility.
Make sure you have everything
necessary for correct installation
including the following points:
Grounded receptacle: Must
be within 4 ft (1.2 m) of where
the power cord is attached to
the back of the washer.
j/
f
_S
Hot and cold water faucets:
Must provide water pressure
between 20-100 psi and be
within 4 ft (1.2 m) of the hot
and cold water fill valves
attached to the back of the
washer
Laundry tub drain system:
Needs a minimum 20 gal
(70 L) laundry tub.
Support: Floor must be sturdy
enough to support a total weight of
315 Ibs (143 kg) (including washer,
water, and load weight).
Level floor: Maximum allow-
able slope under entire
washer - 1 in (2.5 cm).
Top of tub must be at
least 39 in (99 cm)
above floor and no
higher than 96 in
(2.4 m) from bottom
of washer.
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ALTERNATE LOCATIONS -
STANDPIPE AND FLOOR DRAIN SYSTEMS
39in
(99 cm)
Siphon break: Must be purchased
separately• See chart below•
%
y
Standpipe drain system: Needs a 2 in (5 cm)
minimum diameter standpipe with minimum
carry-away capacity of 17 gal (64 L) per
minute. Top of standpipe must be at least
39 in (99 cm) inches above floor and no higher
than 96 in (2.4 m) from bottom of washer.
S
FlOor drain system: Requires a siphon break,
see chart below• A minimum carry-away
capacity of 17 gaI (64 L) per minute is
required•
If you have: You will need to buy:
Laundry tub or standpipe Sump pump system
taller than 96 in (2.4 cm) (if not already available)
1 in (2.5 cm) diameter standpipe 2 in (5 cm) diameter to 1 in (2.5 cm)
diameter standpipe adapter,
Part No, 3363920
Overhead sewer Standard 20 gal (76 L), 39 in (99 cm) tall
drain tub or utility sink and sump pump
(available from local plumbing suppliers)
Floor drain Siphon break, Part No. 285320;
additional drain hose, Part No, 3357090;
and Connector Kit, Part No, 285442
Parts listed are availablefrom your local Sears store or Sears Service Cente[ in the United
States, call 1-800-366-PART(1-800-366-7278)•In Canada, call 1-877-533-6937.
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B. REMOVE SHIPPING STRAP
Removing the shipping strap is
necessary for smooth operation,
If the shipping strap is not
removed, the washer will make
excessive noise.
STEP 2. Pull firmly to remove the
other end of the shipping strap pinned
to the back of washer. This will
release the rear selfqeveling legs.
To prevent floor damage, set washer
onto cardboard before moving across
floor. Move washer close to its final loca-
tion.
STEP 1. Do not cut yellow strap, Pull
yellow strap firmly, until completely
removed from washer. Depending on
your model, there should be either two
or three cotter pins on the end of the
shipping strap when it is pulled out of
the washer. The electrical plug is
attached to this shipping strap.
Electricalplug
_ Shippingstrap
o 0
PULL
f
P'" / \ PULL
STEP 3. Cut the shipping strap about
16 inches (40 cm) from plug end. Look
for the words "CUT HERE," Discard end
with the cotter pins, Slide remainder of
shipping strap free from the electrical
plug. You will use this to secure the drain
hose.
Pin
14
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C. CONNECT DRAIN HOSE
Proper connection of the drain hose
will protect your floors from damage
due to water leakage.
STEP 1. To prevent the drain hose from
coming off or leaking, it must be installed
per the following instructions:
IMPORTANT: To ensure proper installa-
tion, this procedure must be followed
exactly.
a. Wet the inside of the straight end of the
drain hose with tap water. DO NOT
USE ANY OTHER LUBRICANT.
b. Squeeze ears of silver, double-wire
clamp with pliers to open. Place clamp
over the straight end of the drain hose
inch from the end,
! TWIST
AND
PUSH
d. Place clamp over area marked
"CLAMP." Release clamp.
(Y6i_Drain H°se _ _ .....
c. Open clamp, Twist hose back and forth
while pushing down onto drain connec-
tor at the bottom of the washer,
Continue until hose contacts the ribbed
stop on the cabinet,
If you have: You will need to buy:
Drain hose that is too short Drain hose, Part No, 388423 and
hose kit, Part No. 285442
Drain hose that is too long Hose kit, Part No. 285442
A problem with lint clogging your drain Drain protector, Part No, 367031
Parts listed are available from your local Sears store or Sears Service CenteE In the United
States, call 1-800-366-PART (1-800-366-7278). In Canada, call 1-877-533-6937.
15
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For standpipe or laundry tub drain
systems:
STEP 2. Open yellow, single-wire clamp
with pliers and slide over hooked end
of drain hose to secure the rubber and
corrugated sections together.
HookedEnd
Drain Hose
STEP 3. Put hooked end of drain hose
into laundry tub or standpipe, Check
for proper length of drain hose. Rotate
hook to eliminate kinks.
To prevent drain water from going back
into the washer:
Do not straighten hooked end of drain
hose and force excess drain hose into
standpipe.
Do not lay excess drain hose in bottom
of laundry tub.
D. CONNECT INLET HOSES
TO WASHER
Proper connection of your inlet hoses
will allow hot and cold water to enter
your washer properly. We recommend
connecting both the hot and cold
water inlet hoses for optimal perfor-
mance of your washer. If you only
connect one water hose, you must
cap off the remaining water inlet port.
NOTE: Replace inlet hoses after five
years of use to reduce the risk of hose
failure. Periodically inspect and replace
inlet hoses if bulges, kinks, cuts, wear,
or leaks are found, When replacing
your inlet hoses, mark the date of
replacement on the label with a
permanent marker.
STEP 1. Insert one new, fiat washer
(from the parts bag) into each end of the
inlet hoses. Check that washers are
firmly seated in couplings.
0
Coupling Washer
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STEP 2. Attach the hose with the red
coupling to the hot water (bottom) inlet
valve. Attaching the red coupling first
makes it easier to tighten connection with
pliers. Screw on coupling by hand. Make
an additional two-thirds turn with pliers to
tighten coupling, DO NOT OVER-
TIGHTEN; this could damage the valves.
ColdWater
Inlet Valve
Water
Inlet
Valve
STEP 3. Attach the hose with the blue
coupling to the cold water (top) inlet
valve, Screw on coupling by hand, Make
an additional two-thirds turn with pliers to
tighten coupling. DO NOT OVER-
TIGHTEN; this could damage valves.
E. CONNECTINLETHOSES
TO WATER FAUCETS
STEP 1. Make sure washer basket is
empty, Run water through both faucets
into a bucket or laundry tub to get rid of
particles in the water lines that might clog
hoses. Determine which faucet is hot and
which is cold. Mark the hot water faucet.
STEP 2. Attach the hose with the red
coupling to the hot water faucet, Screw
on coupling by hand. Make an additional
two-thirds turn with pliers to tighten
coupling. DO NOT OVERTIGHTEN;
this could damage the coupling,
STEP 3. Attach the hose with the blue
coupling to the cold water faucet.
Screw on coupling to faucet by hand.
Make an additional two-thirds turn with
pliers to tighten coupling. DO NOT
OVERTIGHTEN; this could damage
the coupling,
STEP 4. Turn on water faucets and check
for leaks, A small amount of water may
enter the washer. You will drain this later.
If you have: You will need to buy:
Water faucets beyond the 2 longer water fill hoses:
reach of water fill hoses 6 ft (1.8 m) hoses, Part No. 76314
10 ft (3.0 m) hoses, Part No. 350008
Parts listed are available from your local Sears store or Sears Service Center. In the United
States, call 1-800-366-PART (1-800-366-7278). In Canada, carl 1-877-533-6937.
17
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F. SECURE DRAIN HOSE
Securing the drain hose properly will
protect your floors from damage due
to water leakage.
STEP 1. Move washer to its final
location.
STEP 2. Locate the remaining piece
of shipping strap (not the end with the
cotter pins) from STEP 3 of "REMOVE
SHIPPING STRAP." Use it to wrap the
drain hose together with the laundry tub
or standpipe, Push fastener into the near-
est hole in the shipping strap.
I
I i
" i
If the water faucets and drain standpipe
are recessed, put hooked end of drain
hose in standpipe. Tightly wrap the
shipping strap around the drain hose
and water inlet hoses (not the handles
or stems). Push fastener into the nearest
hole in the shipping strap.
Fastener
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G. LEVEL WASHER
Leveling your washer properly pre-
vents excessive noise and vibration.
To install front legs:
STEP 1. Prop front of washer up (about
4 in [10.2 cm]). Use a wood block or
another object that will support the weight
of the washer. If washer was placed
against a wall, move the washer out
slightly before tipping it up.
STEP 2. With one of the legs in hand,
screw lock nut onto leg ;_in (9,5 cm) from
top of leg base. This is the recommended
initial setting.
STEP 3. Screw leg into washer base
by hand until nut reaches washer base.
Repeat for other leg.
STEP 5. Move washer to its final
location.
STEP 6. Tilt washer forward until rear
of washer is at least 3 in (7.6 cm) off floor.
You may hear the self-adjusting rear
legs click into place. Lower washer to
floor. Check levelness of the washer
by placing a level on top of the washer,
first side-to-side; then front4o-back.
STEP 7. If washer is not level, prop
up the front of the washer and adjustthe legs up or down as necessary.
Lower washer and reset self-adjusting
rear legs (as in Step 6), Repeat Step 7
until the washer is level.
STEP 8. When washer is in its final
location and level, use a Y_in (1.43 cm)
open-end wrench to turn nuts on front
legs tightly against washer cabinet. If nuts
are not tight against washer cabinet, the
washer may vibrate.
STEP 4. Tilt washer backward until
front of washer is off the wood block.
Remove wood block. Gently lower
washer to floor.
19
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REVIEW INSTALLATION
Take a few minutes to complete
this checklist. It will help assure you
that you have a proper installation
and increase your satisfaction with
your Kenmore ELITE TMwasher,
[ Check electrical requirements.
Be sure you have correct electrical
supply and recommended grounding
method.
[ Check that you have:
All the tools you started with.
Removed all shipping materials.
Removed shipping strap with
cotter pins.
Installed all parts listed on
pages 7-9.
[ Check that:
The washer is level.
The nuts on the front legs are tight.
[ Check that the water faucets are
turned on.
FINAL STEPS
[ Plug power supply cord into
grounded outlet.
I Remove the blue protective film on
the console and any tape remaining
on washer.
[ Take a few minutes and read the
"OPERATING YOUR WASHER"
section to fully understand your new
washer. Then, start the washer and
allow it to complete the ULTRA
CLEAN Cycle.
2O
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To get the maximum cleaning and
fabric care from your washer, please
read and follow these instructions.
NOTE: The drawings in this section show
the basic features of all models covered
by this manual, Refer to the supplied
"Feature Sheet" for your washer's
particular features.
LID INSTRUCTIONS
These instructions are found under the
lid of your washer.
Fire Hazard
Never place items in the washer
that are dampened with gasoline
or other flammable fluids.
No washer can completely
remove oil.
Do not dry anything that has ever
had any type of oil on it (including
cooking oils).
Doing so can result in death,
explosion, or fire.
DISPENSER
Add measured liquid chlorine bleach to the
"]3med Bleach Dispenser"•
It will automatically dispense the bleach at the
right time for the best wash performance.
DO NOT USE POWDERED BLEACH IN THIS
DISPENSER•
Add measured fabric softener to the agitiator
mounted dispenser.
Add measured detergent to the washer basket.
1. SELECT & ADJUST Make the selections for these washer controls:
WATER LEVEL Adjust to load size.
WASH / RINSE TEMP ....... Adjust to the type of fabric and soil. Use AUTO
TEMP selections for best wash performance.
RINSE OPTIONS Select to add a second rinse automatically.
SPEEDS Adjust to fabric type being washed.
T_,_J_l tJ L_t_J
DENIMS, TOWELS;
HEAVY DUTY EXTRA DIRTY
REGULAR COTTONS
PERM PRESS SYNTHETICS
] DELICATE KNITS
HAND WASH LINGERIE
2. SELECT CYCLE Choose more time for heavily soiled loads and
less time for lightly soiled loads•
3. PULL TIMER TO START ..... Lid must be closed to complete cycle• -........
PUSH TIMER TO STOP
Dee HOTWASH
oe WARM WASH
COLDWASH
Z_ ANY BLEACH
_, NON_CHLORINE
BLEACH
'_ DO NOTBLEACH
21
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It's best to wash stains as soon as possible.
r_ Rinse immediately or soak in cold water with
Blood detergent for 30 minutes. Rinse. Rub detergent
into any remaining stains. Rinse thoroughly.
_m _ Sponge immediately or apply a prewash soil and
Chocolate, stain remover. Rinse. Wash. If stain remains,
Coffee apply a liquid detergent to stain or soak in warm
water with detergent. Rewash.
_ Rub in a prewash stain remover. Wait 5
Cosmetics minutes. Wash with detergent and bleach in the
hottest water safe for the fabric.
Sponge immediately or apply a prewash soil and
Cream, Milk, stain remover. Rinse. Wash. Repeat if necessary. If
Ice Cream stain remains, apply a few drops of liquid
detergent. Rinse. If stain remains, soak. Wash.
_ _ Pretreat with liquid laundry detergent or a
_ _) Dirty paste of granular laundry detergent. Wash in
Mechanical Oil the hottest water safe for the fabric.
_ _ Soak immediately in cool water. Wash. If stain
remains, cover area with a paste made of color-safe
Grape, Wine bleach, a few drops of hot water and a few drops
of ammonia. Wait 15 to 20 minutes. Wash.
_ Useanenzymepresoakorrubenzyme
Grass detergent on the stain. Launder with detergent
and bleach appropriate for the fabric.
_! _ Sponge immediately or apply a prewash sou
Ketchup, and stain remover. Rinse. Wash. If stain remains,
Tomato Products apply a liquid detergent to stain or soak in warm
water with detergent. Rewash.
Brush off the dry mud. Rinse under cold
water. Pretreat with a paste of detergent and
Mud water. Launder using detergent and bleach
safe for the fabric.
_ Perspiration, Treat with a paste of ammonia and color-safe
Deodorants bleach. Let stand for 30 minutes. Wash in
hottest water safe for fabric.
Pretreat with heavy duty liquid laundry
Ring around detergent or soak garment in warm water with a
the Collar granular laundry detergent.
Do not tumble dry soiled or stained items. Heat may permanently set stains.
For additional information regarding stains refer to owner's manual.
22
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STARTING YOUR WASHER
STEP 1. Add measured detergent into
washer basket. Then place a load of
sorted clothes in the washer.
STEP 2. (OPTIONAL STEP) If desired,
add measured liquid chlorine bleach to
the liquid bleach dispenser (see page 30).
STEP 3. (OPTIONAL STEP) If desired,
add measured liquid fabric softener to
the fabric softener dispenser
(see page 31).
STEP 4, Close washer lid.
STEP 5. Set WATER LEVEL Control Q
based on the size of your wash load
(see page 24).
STEP 6. Set the WATER
TEMPERATURE Control O
(see pages 24-25).
STEP 7. Set RINSE OPTIONS Control
(see pages 28).
STEP 8. Set SPEEDS _) Control
according to the type of fabric in the
load (see page 25).
STEP 9. Push the Cycle Selector Control
(Timer) knob _ in and turn to the right to
desired setting (see page 26).
STEP 10. Pull the Cycle Selector Control
(Timer) knob @ out. The dial will rotate as
the cycle progresses. The knob will not
rotate.
STOPPING/RESTARTING
YOUR WASHER
To stop the washer at any time, push
the Cycle Selector Control (Timer)
knob @ in.
Pull the knob out to restart.
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WATER LEVEL CONTROL
This control gives you the flexibility to
save water when washing small loads,
Your washer lets you select a water
setting based on the size of your wash
load.
For normal loads, start with the
MEDIUM LOAD Setting. Adjust up or
down depending on your load. Clothes
should move freely and roll toward the
agitator.
Washers with a variable
Water Level Control:
The variable control lets you select a
water level anywhere from SMALL
LOAD to LARGE LOAD.
To change to a higher water level
setting after the washer has started to
agitate, turn the knob to RESET, then
to the desired new setting.
MEDIUM
LOAD
Washers with 4-position or S-position
Water Level Control:
To change to a higher water level
setting after the washer has started to
agitate, turn the knob to the desired new
setting.
MEDIUM
LOAD
WATER TEMPERATURE CONTROL
Your washer lets you select a wash and
rinse water temperature setting based on
the type of load you are washing.
Using warm rinse water will leave loads
dryer after the spin cycle than if you use
cold rinse water. However, warm rinses
may increase wrinkling when line drying.
In cold climates, warm rinse water also
provides a more comfortable tempera-
ture for handling the wash load. Warm
rinse is controlled to 75°F (24°C).
SELECTING WATER TEMPERATURES
Wash Water
Temperature Suggested Fabrics Comments
HOT Work clothes Best cleaning for heavily soiIed items
111°F (44°C) Sturdy whites/ Removes oils, perspiration, greasy soils
or above colorfast pasteis and stains
Diapers Prevents graying or yellowing
WARM Dark/non-colorfast colors Best for moderately soiled to lightly soiled items
90°-110°F Permanent press items Safe for most fabnc finishes
(32°-43°C) Nylon,polyester, acrylics, Less fading and dye bleeding
silks, woolens Reduces wrinkling
Knits/delicatefabrics
COLD* Extra-sensitive colors Best for very lightly soiled items
70°-90°F Non-colorfast items Saves hot water
(21°-32°C) Handwashables
In wash water tern )eratures coIder than 70°F (21°C), detergents do not dissolve well Also, soils
may be difficult to remove and some fabrics may retain wear wrinkles and have increased pilling
- the formation of small fint-like balls on the surface of garments. Pilling is the natural result of
wearing and washing of garments.
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AUTOMATIC TEMPERATURE
CONTROL (ATC)
ATC takes away the worry of
undissolved detergent and ensures
consistent cleaning results from
season to season with warm and
cold washes.
ATC electronically senses and maintains
a uniform water temperature by
regulating incoming hot and cold water.
Even in cold wash, some
warm water is let into the i w_'_i_o,c°NT"oL
washer to maintain a
temperature minimum of _mCOLD
70°F (21°C). In very cold _=COLD70'
water, detergent may not ) COLD
dissolve and clothes will
not be cleaned completely. = WARM_00
Warm wash is regulated
at approximately 100°F
(38°C). ATC does not control the hot
wash water temperature.
Warm rinse is regulated at
approximately 75°F (24°C) for all warm
rinse settings. This may be a cooler
warm rinse than what you are used to,
but it saves energy and still gives you
proper rinsing and a load that is
comfortable to remove.
SPEEDS DESCRIPTIONS
This section illustrates and describes
the wash/spin speeds you can select
with the SPEEDS Control. Each speed
setting is designed for different types
of fabrics and soil levels.
HANDWASH PLUS FINE DELICATES
Use this speed setting for hand washable
and special-care items. Garments are
labeled "Hand Wash" because:
The fiber or construction may be
sensitive to agitation.
The fabric contains sensitive dyes
that may bleed.
The wash action mirrors the way you
would treat hand washable garments in a
sink. It does this by repeating periods of
extra-slow speed agitation and soaking.
Slow spin speeds help reduce wrinkling.
Do not use this cycle for large items like
blankets.
NOTE: Some "Hand Wash" items,
particularly wool, naturally shrink when
washed. Keep this in mind when you
purchase items labeled "Hand Wash."
Items that shrink should be dried flat.
When still wet, block these items by
gently stretching to original measure-
ments.
HANDWASH/CASUAL
Use this speed setting for lingerie and
loosely knit items. Setting combines
extra-slow speed agitation for gentle soil
removal and slow spin speeds to reduce
wrinkling.
DELICATE
Use this speed setting for washable
knit fabrics and permanent press fabrics.
Setting combines slow speed agitation
for gentle soil removal and slow spin .....
speeds to reduce wrinkling.
REGULAR
Use this speed setting for normally soiled
cottons and linens. Setting combines slow
speed agitation and fast spin speeds to
shorten drying time.
HEAVY DUTY
Use this speed setting for sturdy or
heavily soiled loads. Setting combines
fast speed agitation and fast spin speeds.
HANG DRY
Use this speed setting for sturdy
permanent press fabrics that will be
line dried, Setting combines fast
speed agitation and slow spin speeds
to reduce wrinkling.
DELICATE REGULAR
SLOW[ SLOW SLOW/ tAST
HAN DWASH / _
CASUAL HEAVY DUTY
FAS1/ FASt
EXTRASLOW/ SLOW
HANDWASH PLUS HANG DRY
FINE DELICATES _ASl/ SLOW
IN[ERM[TTEN[
EXTRASLOW/ SLOW
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SETTING YOUR CYCLE
SELECTOR (TIMER) CONTROL
Use this control to choose the
agitation time and to start the washer.
For heavy soil and sturdy fabrics,
use the full time.
For light soil and delicate fabrics,
use less time.
PERMANENT PRESS II
_li'teili,t_i#_il "I,q IIq [[4
The PERMANENT PRESS II Cycle
includes a load cooling process
that reduces wrinkling compared
to other cycles.
You can select up to 10 minutes of
wash time.
NOTE: When the timer reaches PAUSE,
the washer will drain and pause for no
more than two minutes while some of the
wash water is drained and replaced with
rinse water.
ULTRA CLEAN
Use this cycle for most loads to get
between 6 and 16 minutes of wash
time.
PREWASH
Use this cycle to get up to 4 minutes
of agitation to help remove heavy soils
and stains that need pretreatment.
PREWASH Cycle should be followed
by an ULTRA CLEAN or PERMANENT
PRESS II Cycle with additional
detergent added.
SOAK
SOAK Cycle features 4 minutes of
agitation followed by an unlimited soak
time to help remove heavy soils and
stains that need pretreatment. You will
need to reset the washer to a SPIN
setting to remove water. SOAK Cycle
should be followed by an ULTRA CLEAN,
PERMANENT PRESS II, or PREWASH
Cycle with additional detergent.
NOTE: We do not recommend hot water
for soaking. It may set some stains.
SHOR_ 6 _'_2_ RINSE
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UNDERSTANDING WHAT
HAPPENS IN EACH CYCLE
ULTRA CLEAN
Fill to
selected level
Wash
selected time
Drain -
no spin
Spin
Fill to
selected level
Rinse
Drain -
no spin
Spin
Off or
2ND RINSE
PERMANENT PRESS II
Fill to
selected level
Wash
selected time
Partial
Drain
Pause
Fill for
cooldown
Wash
Drain -
no spin
Spin
Fillto
selected level
Rinse
Drain -
no spin
Spin
Off or
2ND RINSE
PREWASH
IZI ,,to
selected level
Wash
selected time
no spin
Spin
Off
SOAK
Fillto
selected level
Agitate
Soak
(reset to SPIN to
drain washer)
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RINSE OPTIONS CONTROL
_=*,J,m.,r,J_.,,"[.q i[.:-]i'i 4
A second rinse will remove more
detergent residue. It is especially
beneficial if extra detergent has been
used to remove heavy soils,
SECOND RINSE
Your washer allows you to add an auto-
matic second rinse to the ULTRA CLEAN
Cycle or PERMANENT PRESS II Cycle.
Set the RINSE OPTIONS Control on 2ND
RINSE before you start the washer. You
won't have to come back to select a sec-
ond rinse.
RINSE AND SPIN
When using extra detergent for heavily
soiled clothes, or washing special-care
items, you may find an extra rinse and
spin is needed.
STEP 1, Set WATER LEVEL Control.
STEP 2. Set WATER TEMPERATURE
Control.
STEP 3, Set RINSE OPTIONS Control
to ONE RINSE.
STEP 4, Set SPEEDS Control:
STEP 5, Set the Cycle Selector Control
(Timer) knob to a RINSE setting.
STEP 6, Pull Cycle Selector Control
(Timer) knob out to start washer.
ONE 2ND
RINSE RINSE
@
SPIN ONLY
A drain and spin may help shorten drying
times for some heavy fabrics or special-
care items by removing excess water.
STEP 1. Set RINSE OPTIONS Control to
ONE RINSE.
STEP 2. Set SPEEDS Control:
For fast spin, use the HEAVY DUTY
setting.
For slow spin, use the DELICATE
setting.
STEP 3. Set the Cycle Selector Control
(Timer) knob to a SPIN setting.
STEP 4. Pull the Cycle Selector Control
(Timer) knob out to start washer.
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SELF-CLEANING LINT FILTER TOTAL CARE TM AGITATOR
Lint is filtered from the load
automatically - there's no
messy cleanup.
Your washer features a self-cleaning
filter that traps lint from the water while
the washer is washing and deep rinsing
the laundry. The trapped lint is flushed
down the drain automatically. You don't
have to clean the filter.
QUIET PAKTM II
The QUIET PAKTM II System is designed
to reduce water sounds and ringing
noises. The cabinet is insulated with
three sound-dampening materials for
superior vibration and sound-dampening
characteristics.
Kenmore's exclusive TOTAL CARE TM
Agitator has triple action agitation to
give you the most flexible fabric care
for even your largest loads.
The TOTAL CARE TM Agitator moves in
three directions, depending
on load size, to ensure prop-
er cleaning. The best clean-
ing action in your washer
takes place at the bottom
where the agitator vanes
move back and forth to flex
the fabric, loosening the
soil.
The upper portion of the
agitator features special
vanes that push the
clothes down in a spiraling
pattern to where the cleaning action is,
displacing the clothes that are there with
a "roll-over" motion.
For your largest loads, the TOTAL CARE TM
Agitator offers a load-sensing feature that
actually senses when you are washing a
very large load and responds with a third,
vertical motion that senses the load size
and guides items to the bottom.
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UNDERSTANDING NORMAL
WASHER SOUNDS
Your new washer may make sounds
that your old one didn't. Because the
sounds are unfamiliar, you may be
concerned about them.
The following describes some of the
normal sounds you may hear and what
causes them.
During Washing
When you select a small load size setting
for a small wash load, your washer has a
lower water level. With this lower water
level, you may hear a clicking sound from
the upper portion of the agitator.
During Drain
The rate that water is drained from your
washer depends on your installation. If
water is drained quickly from the washer,
you may hear air being pulled through
the pump. This happens during the end
of draining.
After Drain and Before Spin
When the cycle changes from draining
to spinning, you may hear a noise as the
gearcase shifts.
USING THE LIQUID CHLORINE
BLEACH DISPENSER
The liquid chlorine bleach dispenser
automatically dispenses bleach at the
proper time in the cycle to ensure the
cleanest and brightest loads.
Always measure liquid chlorine
bleach. Use a measuring cup, do not
guess. De net pour directly from bottle.
Never use more than 1 cup (250 mL) for
a full load. Use less with smaller loads.
Fellow manufacturer's directions for safe
use. A cup with a pouring spout will help
you avoid spilling.
After loading the washer, pour measured
liquid chlorine bleach carefully into the
dispenser.
Do not let bleach splash, drip, or run
down into washer basket. Undiluted
bleach will damage any fabric it touches.
Start the washer. Bleach will be
dispensed automatically after the
detergent has had time to work.
Do not overfill. Look for the level
markings on the dispenser cover.
Dispenser holds 1 cup (250 mL) of
liquid chlorine bleach.
NOTE: Do not use this dispenser to add
powdered chlorine or color-safe bleach to
your washer load. The dispenser is for
liquid chlorine bleach only.
Liquidchlorine
bleachdispenser
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USING THE LIQUID FABRIC
SOFTENER DISPENSER
After loading the washer, measure and
add the recommended amount of fabric
softener into the dispenser. Follow
manufacturer's directions.
NOTE: Pouring too much fabric softener
into the dispenser will cause the fabric
softener to dispense instantly into the
load due to siphoning action. This instant
"dump" could damage fabrics and will
make it appear that your dispenser is
not working correctly.
Add warm water to fill the dispenser
until it reaches the bottom of the
opening of the funnel-shaped portion
of the dispenser.
Fabric softener is dispensed into the first
deep rinse water automatically.
NOTE: Fabric softeners are not com-
patible with detergents. This dispenser
should never be used in the PREWASH
Cycle since it would dispense fabric
softener into a wash load that has not
been rinsed. Undiluted fabric softener
spilled on fabric may result in spots that
look like oil stains.
If you ever use your dispenser this way
by mistake, rewash the load with extra
detergent to remove these deposits.
To Remove the Fabric Softener
Dispenser for Cleaning:
STEP 1. Pull up on the Fabric Softener
Dispenser to remove the dispenser from
the agitator.
STEP 2. Grasp both ends of the dis-
penser. Pull to separate.
=)
STEP 3. Remove internal holding cup.
STEP 4. Rinse all three parts with
warm water.
STEP 5. Place the holding cup in the top
outer portion of the dispenser. ....
STEP 6. Snap the bottom and the top of
the Fabric Softener Dispenser together.
STEP 7. Replace the dispenser on the
agitator; press firmly to snap into place.
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PREPARING CLOTHES
FOR WASHING
Follow these recommendations
to help you prolong the life of
your garments.
Close zippers, snaps, and hooks to
avoid snagging other items. Remove
pins, buckles, and other hard objects
to avoid scratching the washer interior.
Remove non-washable trim and
ornaments.
Empty pockets and turnthem
inside out.
Turn down cuffs, brush away lint
and dirt.
Turn synthetic knits inside out to
avoid pilling.
Tie strings and sashes so they will
not tangle.
Mend tears, loose hems, and seams.
Treat spots and stains.
Stained or wet garments should be
washed promptly for best results.
SORTING
Separate heavily soiled items from lightly
soiled ones, even if they would normally
be washed together. Separate lint givers
(towels, chenille) from lint takers
(corduroy, synthetics, permanent press).
When possible, turn lint givers inside out.
Separate dark colors from light colors,
colorfast items from non-colorfast items.
Sort by fabric and construction
(sturdy cottons, knits, delicate items).
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LOADING * Reduce wash time by using a lower
water level setting, Loads with only a
few small items need less wash time.
Proper loading of your washer
contributes to proper cleaning and
fabric care and reduces machine
noise,
Drop items into washer loosely. Fill to
the top of the basket (top row of holes).
Do not wrap items around the agitator.
Items should move easily through
wash water for best cleaning and
wrinkle-free results. Items should sink
and reappear later.
Load washer properly and select
correct water level setting. Overloading
or packing the machine, and selecting a
setting too small for the wash load can:
- cause poor cleaning
- increase wrinkling
- create excessive lint
- wear out items faster
(because of pilling)
Load by the amount of space items
take up, not by their weight.
Mix large and small items in each load.
Load evenly to maintain washer
balance. An off-balance load can make
the washer vibrate during spin.
Use a higher water level setting to
reduce wrinkling with permanent press
clothes and some synthetic knits. These
items should have more room to move
in the water than heavy items (towels,
jeans).
Loading Suggestions
For these suggested full-sized loads,
set the WATER LEVEL selector to the
highest water level setting.
KING SIZETM CAPACITY WASHERS
Heavy Work
Clothes
4 jeans
4 workpants
4 workshirts
2 sweatsbirts
2 sweatpants
Towels Mixed Load
10 bath lowels 3 sheets
10 hand towels (1 king, 2 twin)
14 wash cloths 4 pillowcases
3 shirts
3 blouses
9 T-shirts
9 shorts
10 handkerchiefs
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CLEANING YOUR WASHER
Exterior
Wipe up detergent, bleach, and other
spills with a soft, damp cloth or sponge
as they occur. Occasionally wipe the
outside of the washer to keep it looking
like new.
Do not put sharp or metal objects in your
washer. They can damage the finish.
Check all pockets for pins, clips, money,
bolts, nuts, etc. Do not lay these objects
on your washer after emptying pockets.
Interior
Clean interior with 1 cup (250 mL) of
chlorine bleach mixed with 2 cups
(500 mL) of detergent. Run washer
through a complete cycle using hot water.
Repeat process if necessary.
NOTE: Remove hard water deposits using
only cleaners labeled as washer safe.
WATER INLET HOSES
Replace inlet hoses after five years
of use to reduce the risk of hose
failure. Periodically inspect and
replace inlet hoses if bulges, kinks,
cuts, wear or leaks are found, When
replacing your inlet hoses, mark the
date of replacement on the label with
a permanent marker.
WINTER STORAGE OR
MOVING CARE
Install and store your washer where
it will not freeze. Because some water
may stay in the hoses and pump,
freezing can damage your washer. If
storing or moving your washer during
freezing weather, winterize it.
To winterize washer:
1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses.
3. Put 1 qt (1 L) of R.V.4ype antifreeze
in the basket,
4. Run washer on a SPIN setting for
about 30 seconds to mix the anti-
freeze and water. Some of the mixture
will pump out while the washer spins.
5. Unplug the power supply cord.
To use washer again:
1. Flush water pipes and hoses.
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Reconnect power supply cord,
5. Run the washer through a complete
cycle with 1 cup (250 mL) of detergent
to clean out antifreeze.
NON-USE OR VACATION CARE
Operate your washer only when you
are at home. If you will be on vacation or
not using your washer for an extended
period of time, you should:
Unplug the power supply cord or turn off
electrical power to the washer.
Turn off the water supply to the washer.
This helps avoid accidental flooding
(due to a water pressure surge) while
you are away.
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Most laundering problems are easily solved if you understand the cause.
Check these lists for common laundry and washer problems. If you need
further assistance, see service and assistance information on the back cover.
Problem Possible Cause Solution
Washer Leaks Household plumbing is leaking. Repair plumbing.
Inlet hoses not tight. Tighten hoses (see "Installation
Instructions,"Section D & E).
Inlet hosewashers not Reseat washers (see "Installation
properly seated. Instructions,"Section D).
Drain hose not properly Clamp drain hose (see "Installation
clamped or is off. Instructions,"Section C).
Drain is clogged. Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gaI (64 L) of water per minute.
Tub moved forward during Ensure tub is centered before
unloading, causingwater to starting washer.
deflect off tub ring.
Unit not levelcausing water Ensure front feet are installed and
to deflect off tub ring. nuts aretightened. Levelwasher.
Reset rear legs (see "Installation
Instructions,"Section G).
Load is unbalanced. Spray Redistribute the load.
rinses are deflecting off load.
Washer is ovedoaded. Fillsor Reduce load size.
spray rinses are deflecting off
load.
Won't Drain/ Drain hose is kinked or Straighten or unplug hose (see
Won't Spin/ clogged. "Installation Instructions," Section C).
Wet Loads Correct operation of After awash or rinse, the washer will
neutral drain, drain without spinning. After draining,
the spinning begins.
Lid is open. Close the lid.
Drain hose is more than Lower drain hose (see "Installation
96 in (2.4 m) above floor. Instructions,"Section A).
Too much detergent - Use less detergent.
excessive sudsing.
Wrong cycle for load Choose a cycle with a higher spin
being washed, speed (see "OperatingYour Washer').
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Problem Possible Cause Solution
Won't Drain/ Low voltage or using Check electrical source or call
Won't Spin/ an extension cord. electrician. Do not use extension
Wet Loads cords.
(cont.) Cold rinses. Cold rinses leave loads wetter than
warm rinses. This is normal.
Continues to Drain hose is less than Raise the drain hose (see
Fill/ 39 in (99 cm) above floor. "Installation Instructions," SectionA).
Continues to Drain hose fits tightly into Adjust drain hose for loose fit (see
Drain/Cycle standpipe. "Installation Instructions," Section C).
Stuck
Drain hose taped into Do not seal offdrain hosewith tape.
standpipe. The drain hose needs an air gap.
Washer Makes Load is unbalanced. Redistribute load.
Noise Washer is not level. Level washer. Reset rear legs (see
Rear leveling legs not set. "Installation Instructions," Section G).
Nuts on front feet not tight. Tighten nuts (see "Installation
Instructions,"Section G).
Yellowshipping strap with Remove strap with cotter pins (see
cotter pins not completely "Installation Instructions," Section B).
removed.
Floor not strong enough Relocate washer (see"Installation
to support washer. Instructions,"Section A).
Gears engaging after drain This is normal.
and before spin.
Upper part of agitator clicks This is normal
during wash.
Won't Water inlet valve Clean screens.
Fill/Won't screens are plugged.
Rinse/Won't Water is turned off. Turn on water.
Agitate/ Hot and cold hoses are Reverse hoses(see "Installation
Wrong reversed. Instructions," SectionD & E).
Temperature
Inlet hose is kinked. Straighten hoses.
Timer diaI is not lined up. Turntimer knob to the right slightly
and pulI to start.
Power cord not plugged in. Plug in power cord.
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Problem Possible Cause Solution
Machine Power cord not plugged in. Plug inpower cord.
Stops No power at plug. Check electricaI source or caII
eIectrician.
Fuse blown or circuit Replace fuse or reset circuit breaker.
breaker open. IfprobIem continues, call eIectrician.
Using an extension cord. Do not use extension cords.
Timer is not lined up. Turntimer to the right sIightly
and pulI to start.
Timer knob not pulled out. Set and pull out knob.
Washer at pause in Allow cycleto continue (see
PERMANENT PRESS IICycle "Operatiing Your Washer").
(approximately two minutes).
Machine is ovedoaded. Wash smaller loads.
Agitator Not The top of the agitator moves This is normal
Working only in one direction.
The top of the agitator is loose. This is normal
Water Level The top of the agitator is much This is normal
Too Low/Not higher than the highestwater
Completely level. This createsa perception
Filling of the washer not being fuIl.
Tub is Tub pulled forward when Ensure tub is centered before
Crooked unloading, starting washer.
Tub moves. This is normal
Unit not level. Ensure front feet are instalIed and
nuts aretightened. Levelwasher.
Reset rear legs (see "Installation
Instructions,"Section G).
Lint on Load Improper sorting. Sort Iint givers from lint takers
and by color.
Overloading. Lint can be trapped in load if
overloaded. Wash smaller loads.
Paper or tissue in pockets. Clean out pockets before washing.
Not enough detergent. Use enough detergent to
hold lint in water.
Detergent not dissolving. UseAutomatic Temperature ControI
Water temperatures lower (ATC).ATC ensures wash water
than 70°F (21°C). temperature wiII bewarmer than
70°F (21°C).
37
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Problem Possible Cause Solution
Tearing Overloading. Improper Loadsshould movefreely during
use of washer, wash. Wash smaller loads or increase
water level.
Improper use of chlorine Do not pour chlorine bleachdirectly
bleach. Undiluted bleach on load. Wipe up bleach spills.
will damage fabrics.
Sharp items not removed Clean out pockets before washing.
from pockets; fasteners Zip zippers before washing.
not fastened.
Itemsdamaged before Mend rips and broken threads in
washing, seams before washing.
Stains on Improper use of fabric Dilutefabric softener and add to
Load softener in washer or dryer, deep rinse only.
Iron in water (rust). Installan iron filter.
Under use of detergent causing Use enough detergent to remove
soil to be redeposited, soil and hold it in suspension.
Dye transfer due to not Sort dark clothing from whites
sorting loads propedy, and lights.
Dye transfer due to not Unload the washer as soon as
unloading washer promptly, it stops.
Load is Notremoving load promptly. Unloadthe washer as soonas it stops.
Wrinkled Wrong cycle for fabrics Use cold rinses and cycles with slow
being washed, spin speeds to reducewdnkling.
Overloading. Loadsshould movefreely during
wash. Wash smaller loads.
Wash water not warm enough UseAutomatic Temperature Control
to relax wrinkles. Usingwarm (ATC). Ifsafe for fabric, use warm or
rinses, hot wash water. Use cold dnse water.
Hoses reversed. Reverse hoses(see "Installation
Instructions,"Section E).
Load is Overloading. Loadsshould movefreely during
Tangled/ wash. Wash smaller loads.
Twisted Clothes wrapped around Do not wrap items around agitator
agitator, when loading washer.
Clogged Not diluting softener. Dilutefabric softener in dispenser.
Dispensers/ Use of color-safe bleach in Add color-safe bleachdirectly to the
Bleach chlorine bleachdispenser, basket. Do not use chlorine bleach
Leaking/ dispenser.
Bleach on Improper use of chlorine bleach. Always measure bleach before adding
Wrong Loads to the dispenser. Carefully pour into
the dispenser. Wipe up bleachspills.
38
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KENMORE ELITETM WASHERS
"We Service What We Sell" is our assurance you can depend on Sears for service.
Your Kenmore appliance has added value when you consider that Sears has
service units nationwide, staffed with professional technicians trained on all
appliances Sears sells. They have the knowledge and skills, tools, parts and
equipment to ensure our pledge to you that "We Service What We Sell,"
Maintain the value of your purchase with a Sears Maintenance Agreement.
Kenmore appliances are designed, manufactured and tested for years of
dependable operation. Yet any major appliance may require service from time to
time, The Sears Maintenance Agreement offers you an outstanding service
program for your product.
The Sears Maintenance Agreement
Is your way to buy tomorrow's service at today's prices.
Eliminates repair bills resulting from normal use.
Allows for as many service calls as required.
Provides an annual Preventive Maintenance Check at your request to keep your
Kenmore appliance in proper running condition.
For more information, call
1-800-827-6655 (USA) or
1-877-533-6937 (Canada)
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For in-home major brand repair service:
Call 24 hours a day, 7 days a week
1-800-4-MY-HOME °" (1-800-469-4663)
Para pedir servicio de reparaci6n - 1-800-676-5811
Au Canada pour tout le service - 1-877-LE-FOYER" (1-877-533-6937)
For the repair or replacement parts you need:
Call 6 am - 11 pm CST, 7 days a week
PartsDirect"
1-800-366-PART (1-800-366-7278)
www.sears.com/par tsdirect
Para ordenar piezaa - 1400-659-7084
For a Sears Service Center location in your area:
Call 24 hours a day, 7 days a week
1-800-488-1222
For a Sears Maintenance Agreement purchase or inquiry:
Call 7 am - 5 pm CST, Monday- Saturday
1-800-827-6655

Specifications

Kenmore 11020956993 Questions and Answers