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English 45
Troubleshooting
Oven
Problem Possible cause Action
The oven
control beeps
and displays
an information
code.
There may be a
malfunction. See the
"Information codes" chart
on page <OV>.
Press the OFF/CLEAR pad, and
then restart the oven.
If the problem persists, disconnect
all power to the range for at least
30 seconds and then reconnect
the power. If this does not solve
the problem, call for service.
Very large or
yellow oven
burner ames.
The oven burner air
adjustment shutters
need to be adjusted.
Call for a qualied service
technician.
The gas supply is not
properly connected or
turned on.
See the Installation Instructions
that came with your range.
The oven
temperature is
too hot or cold.
Oven thermostat needs
adjustment.
See page 34.
An oven burner
will not shut off.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press the START/SET pad for
3 seconds. The oven will beep and
the Lock icon will turn off.
The Sabbath function
has been activated.
SAb and the time of day will show
in the display. All other controls
and signals will be deactivated. To
turn off the oven only, press the
OFF/CLEAR pad.
To cancel the Sabbath function and
reactivate the controls and signals,
press and hold the Bake and Touch
to Wake-Up pads simultaneously
for 3 seconds.
Problem Possible cause Action
The surface
burners do not
light.
The control knob is not
set properly.
Push in the control knob and turn
it to the LITE position.
The burner caps are not
in place.
The burner base is
misaligned.
Clean the electrodes.
Put the burner cap on the burner
head.
Align the burner base.
A surface
burner
clicks during
operation.
The control knob has
been left in the LITE
position.
After the burner lights, turn the
control knob to a desired setting.
If the burner still clicks, contact a
service technician.
The burners do
not burn evenly.
The surface burner
components and caps
are not assembled
correctly and level.
See page 40.
The surface burners are
dirty.
Clean surface burner components.
(See page 39.)
Very large or
yellow surface
burner ames.
The wrong burner orice
is installed.
Check the burner orice size.
Contact your installer if you have
the wrong orice (LP gas instead
of natural gas or natural gas
instead of LP gas).
The surface
burners light
but the oven
burners do not
light.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open
and press the START/SET pad for
3 seconds. The oven will beep and
the Lock icon will turn off.
The Gas Pressure
Regulator shut off switch
is in the off position.
Call a qualied service technician.
NX7000K_VE_NX58M6850SS_AA_DG68-00909A-01_EN+MES+CFR.indb 45 2017-02-10 3:36:16
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