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31
Tr o u b l e Possible cause S o l u t i o n
Power-ON light does
not light up.
Machine is not powered.
Check correct connection of power supply cable to the
wall socket and to the machine.
Check that there is electricity in your system.
No coffee delivery.
Pump is noisy.
No water in the tank (2).
Tank is not correct in its
seat.
Fill the water tank (2) with fresh water. Position
it correctly in its seat. WARNING : frequently check the
level of water in the tank (2)
Steam switch (5) is ON.
Coffee tastes burnt.
Follow procedure at point 6) in section “Using steam”,
page 26, to bring up the machine to the ideal temperature
for coffee again.
Water drops on the drip
grille.
Normal discharge, due to the fact that drops of coffee
should finish out of the shower filter holder (15)
a. Make sure the steam button (5) is turned on and wait
that the pointer of the thermometer (6) is in the sector
of steam.
b. Clean the side hole of the steam nozzle protection
(12) with a toothpick, then wash it thoroughly inside and
outside (see the cleaning and maintenance chapter).
During the milk frothing
we cannot get the typical
of cappuccino froth.
a. The pointer of the
thermometer has not yet
reached the sector of
steam
b. The steam nozzle (8)
and its protection (12) are
blocked
a. Leave the cups on the warmer plate (1) or rinse them
with hot water before use with the coffee machine
b. Leave the filter-holder unit (16) in the seat of the
brewing unit (9) so that it is always hot and ready for a
new coffee at the correct temperature
c. Please call the courtesy service office or send an e-mail
to Bugatti at diva@casabugatti.it to book the assistance.
Please note that the heating element is considered as
expendable material and therefore is outside the
protection of the warranty (The warranty protects the
original defective components that are faulty from its
origin due to manufacturing faults).
Coffee is not hot a. The cups are cold
b. The filter-holder (16)
unit is cold
c. The heating element of
the boiler is damaged
a. Regularly clean the gasket under the brewing unit (9)
with a wet brush (Figure L) in order to remove all coffee
residues. The gasket must be cleaned all the time (See
section cleaning and maintenance).
b. Place the pod in the center of the filter (15)
c. Put into the filter "1cup" (18) no more than 7 grams
or one cup of the measuring cup (23) of ground coffee.
Put 2 cups into the filter (19) no more than 14 grams or
two cups of measuring cup (23) of ground coffee.
d. Please call the courtesy service office or send an e-mail
to Bugatti at diva@casabugatti.it to book the assistance.
Please note that the gaskets are considered as expendable
material and therefore is outside the protection of the
warranty (The warranty protects the original defective
components that are faulty from its origin due to
manufacturing faults).
Leaking of water between
the filter-holder unit (16)
and the brewing-unit (9)
a. There is coffee powder
residue on the gasket of
the brewing-unit (9) and
/ or on the edge of the
filter-holder (16)
b. If you're making a
coffee with the ESE pods:
the pod is not positioned
correctly in the middle of
the filter basket (15)
c. If you are making
coffee with the ground
coffee: there is too much
coffee in the filter you are
using: filter (18) to 1 cup
or filter (19) for two cups.
d. The seal of the
distribution unit (9) is
worn-out
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