You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the Internet by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Menu 
Connected Devices Connection Guide
It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures. If you select the connection method and an external device, the connection details appear.
Connecting an Antenna
You can connect a coaxial cable to your TV
Connecting to the Internet
You can get access to the Internet through your TV.
You can get access to the Internet through your TV.
Menu
SettingsGeneralNetworkOpen Network Settings
Configure network settings to connect to an available network.
Establishing a wired Internet connectionMenuSettings
All Settings ConnectionNetworkOpen Network SettingsWired
If you connect a LAN cable, the TV automatically accesses the Internet.
Establishing a wireless Internet connectionMenuSettingsAll SettingsConnection NetworkOpen Network SettingsWireless
Make sure that you have the wireless access point's name (SSID) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen. See the wireless access point's user manual for more information.
MenuSettingsAll SettingsConnection NetworkNetwork Status.Checking the Internet connection statusMenuSettingsAll SettingsConnection NetworkNetwork Status
View the current network and Internet status.
Resetting Your Network
MenuSettingsAll SettingsConnection NetworkReset Network
Restore the network settings to the factory default
Turning on the TV with a mobile device
MenuSettingsAll SettingsConnection NetworkExpert settings Power On with Mobile
You can turn on the TV using a mobile device connected to the same network as the TV.
Apple AirPlay may not be supported depending on the model or geographical area
Connecting an IP control device to the TV
MenuSettingsAll SettingsConnection NetworkExpert settings IP Remote
You can connect an IP control device to the TV remotely to manage your IP device.
Allowing to connect a wireless network
MenuSettingsAll SettingsConnection NetworkExpert settings Wi-Fi
You can enable the connection to Wi-Fi.
Changing the name of the TVMenuSettingsAll SettingsConnection Device Name
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
You can watch the screen of your mobile device on the TV screen through Smart View, Apple AirPlay or Tap View.
When you start screen sharing with a mobile device (Smart View / Apple AirPlay / Tap View), the TV screen switches to the Multi View or mobile device's screen. Watch multiple contents at the same time with the Multi View screen.
Using Screen Sharing (Smart View)
You can watch the screen of your mobile device on the TV screen through Smart View, Tap View or Multi View.
For information on how to share the screen with your mobile device, refer toMenu Connected Devices Connection Guide Smartphone Screen Sharing (Smart View).
button on the remote control.Using Apple AirPlay
Use AirPlay if you are an iPhone or iPad user. For more information, refer to Menu Connected Devices Connection Guide Smartphone Apple AirPlay.
MenuSettingsAll SettingsConnection Apple AirPlay Settings is enabled.Using Screen Sharing (Tap View)
By tapping the mobile device on your TV, you can watch Multi View or mobile device's screen through the TV screen. When you tap a mobile device on your TV while running a music app on your mobile device, the TV screen switches to the Music Wall screen.
1. Enable Tap View on your mobile device.
2. Turn on the screen of your mobile device.
3. Tap your mobile device on the TV. The TV screen switches to Multi View or mobile device's screen.
4. Watch Multi View or mobile device's screen on the TV screen.
Enabling Tap View
Enable Tap View in the SmartThings app.
1. Launch the SmartThings app on your mobile device.
2. Select Settings 
in SmartThings app on your mobile device.
3. Set Tap View to on.
Connection Cables for External Devices
You can view detailed information about the connection cables for external devices that can be connected to the TV.
Switching between external devices connected to the TV
You can switch between TV programs and the content of external devices.Menu Connected Devices
When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen.
Editing the name and icon of an external deviceMenu Connected Devices
You can change the port name for a connected external device or add it to the Home Screen.
1. Move the focus to a connected external device.
2. Press the up directional button. The following functions become available:
1.Universal Remote
You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen.
2.Edit
You can rename the input ports and change the device icons.
3.Information
You can view detailed information about an external device.
4.Add to Home
You can add the port of an external device to the Home Screen for quick switching.
When connecting an external device, note the following:
Connection notes for HDMI
Connection notes for audio devices
MenuSettings up directional button Sound Output).Select Optical on the Sound Output menu. ( MenuSettingsAll Settings Sound Sound Output).
Connection notes for computers
Connection notes for mobile devices
Menu Connected Devices Connection Guide Smartphone Apple AirPlay.You can control TV operations with your Samsung Smart Remote. Pair external devices, such as a keyboard, for ease of use.
Learn about the buttons on the Samsung Smart Remote.
Learn about the buttons on the Samsung Smart Remote.
About the Samsung Smart Remote (The Sero)
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the and 
buttons simultaneously for 3 seconds or more
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
Control the TV and connected external devices with a Samsung remote control.Menu Connected Devices Universal Remote
You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen.
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control.
Connecting an external device through Anynet+ and using their menus
MenuSettingsAll SettingsConnection External Device Manager Anynet+ (HDMI-CEC)
1. Set Anynet+ (HDMI-CEC) to On.
2. Connect an HDMI-CEC-compliant device to the TV.
3. Turn on the connected external device.
The device is automatically connected to the TV. After the connection process is finished you can access the menu of the connected device using your TV remote and control the device.
Read before connecting an Anynet+ (HDMI-CEC) device
Controlling the TV with a Keyboard, Mouse, or Gamepad
Connecting a keyboard, mouse, or gamepad to make it easier to control the TV.
MenuSettingsAll SettingsConnectionExternal Device Manager Input Device Manager
You can connect a keyboard, mouse, or gamepad to control the TV easily.
Connecting a USB keyboard, mouse, or gamepad
Plug the keyboard, mouse or gamepad cable into the USB port.
Menu Connected Devices Connection Guide Input Device).Connecting a Bluetooth keyboard, mouse, or gamepadMenuSettingsAll SettingsConnection External Device Manager Input Device Manager Bluetooth Device List
Using the keyboard and mouse
Setting up the input devicesMenuSettingsAll SettingsConnection External Device Manager Input Device Manager
You can set up the keyboard with the Keyboard Language and Keyboard Type functions.
You can set up the mouse with the Primary Button and Pointer Speed functions.
Use the virtual keyboard to enter text on your TV.
1.Recommended text
When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one.
2.Editing Buttons By selecting any of pop-up Editing Buttons after entering characters on the virtual keyboard, you can quickly perform the editing function.
3 Options
Select 
on the virtual keyboard screen. The following options are available:
Entering Text using the remote control's microphone and the on-screen virtual keyboard
When the virtual keyboard is on the screen, press and hold the button
on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.
You can enjoy various apps with Smart Hub.
Using Smart Hub
View descriptions of Smart Hub's basic functions.
From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music stored on external storage devices, and perform more functions.
Displaying the Home Screen
Press the 
button.
On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen.
1. 
Privacy Choices
From your TV, easily manage the privacy policy regarding services related to Smart Hub and verify how personal information is protected.
Menu 
Settings All Settings General & Privacy Terms & Privacy.Menu Settings Support Device Care Self Diagnosis Reset Smart Hub).2. 
Search
Search for channels, programs, movies, and apps offered by Smart Hub.
3. 
Ambient Mode
Set your TV to display content you desire, such as the time or weather, when the TV is not used. To return to TV mode from Ambient Mode, press 
the left directional button
Media. Press the
button to turn off the TV.
Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content, such as artworks, photos, or to display the content.
4 
Media
View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music, sports and game apps, and use the apps from the TV.
5 
Menu
Manage external devices connected to the TV, and configure settings for various functions available on the TV.
MenuSettingsAll Settings General & Privacy Start Screen OptionAutorun Smart Hub MenuSettingsAll Settings General & Privacy Start Screen Option Autorun Last App Automatic Mirroring from Multi ViewMenuSettingsAll Settings General & Privacy Start Screen Option Autorun Multi View Mirroring
If you screen mirror your mobile device, the Multi View automatically displays the device screen. Navigate to this option to enable or disable the feature.
Learn about the functions available in Ambient Mode.
left directional button
Ambient Mode
Set your TV to display a photo or content you desire when the TV is not used.
1.Getting to Know Ambient Mode
Press View Help to briefly view information about Ambient Mode, including functions.
2 Function and content preview
Select a preferred content and a preferred background and set them as your Ambient Mode. While in Ambient Mode, press the Select button on the remote control to view the content details.
Change the artwork to display in Ambient mode. Press the Up button on the remote control to move the focus to an artwork. Use the left or right directional button to move to the desired art work, and then press Select button on the remote control.
View detailed information about the selected image.
Add or delete specific images in Favorite by pressing Select on the remote control. To view items that are set asFavorites, navigate to My Page Favorite.
Favorite: The item is not set as favorite
Favorite: The item is set as favoriteCustomize the style and settings to suit your preferences.
– Weather Filter
You can add a weather effect to content.
– Time Filter
You can select any background time format for content.
– Color
Changes the color of the content.
– Vibes
Selects a mood that matches the content.
– Backgrounds
Changes the background of the content.
– Shadow Effects
Applies a shadow effect that you select to the content.
– Filter
You can select a image filter effect to content.
– BGM Mode
You can add a background music to content
You can adjust the settings such as content brightness, saturation, and color tone.
Adjusts the brightness of the content.
Adjusts the saturation of the content.
Adjusts the colors of the content.
Adjusts the red, green, blue contrast.
3.Ambient Screen Options
Following Ambient Mode options are configurable:
Changes the auto brightness setting for Ambient Mode.
Sets the time when the Ambient Mode screen turns off automatically.
Learn about the functions available in Art Mode.
left directional button
Art
You can use Art mode function to display image content such as artworks or photos when you are not watching TV in full screen mode.
button on the remote control to switch to TV mode or Art mode.button in Art mode to switch to TV mode.
button in Art mode to enter to Art Home
button on the remote control, or press the TV Controller button at the lower right rear corner of the TV.left directional button Art> Art Mode Options) at the bottom of the Art home displayed on the TV or using the mobile SmartThings app. The TV may automatically turn on or off by detecting user motions and other visual changes.View a variety of TV programs. Install various apps offered by Smart Hub, such as video, music, sports and game apps, and use the apps from the TV. left directional button 
Media
1 
APPS
Install a variety of apps offered by Smart Hub, such as video, music, sports and game apps, and use the apps from the TV.
2 Moving an item on the Home Screen
From the end of the APPS list, select List Edit. Move the focus to the app to relocate, and press the down directional button on the remote control. Select Move from the option menu. Use the left or right button to reposition the app and then press Select. This repositions the app on the Home Screen.
An alternative way to move an app is to move the focus to the app to move and then press and hold the Select button.
3 Removing an item on the Home Screen
From the end of the APPS list, select List Edit. Move the focus to the app to uninstall, and press the down directional button on the remote control. Select Remove from the option menu. This removes the app from the Home Screen list.
4 Recent
Access your last watched TV program or last used input source.
5 On Now
Display a list of TV programs currently being aired.
6 Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content, such as TV shows, dramas, and movies, in one place. Universal Guide can recommend content tailored to your preferences.
You can use this feature on your mobile device with the Samsung SmartThings app.
Media Options
Manage external devices connected to the TV, and configure settings for various functions available on the TV.left directional button 
Menu
1 Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
2 
Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to schedule viewing, schedule recording, etc.
If you move the focus to Notification, and then press the Select button, a notification window appears on the right and the following functions are available:
Delete AllYou can delete all your notifications.
SettingsYou can select services you want to be notified about.
When you select Allow sound, notifications are displayed with a notification sound.
3 Settings
Move the focus to the Settings menu to display quick setting options below the menu. Quick Settings can be used to quickly configure frequently used features.
Displays the Settings menu for configuring specific settings.
Displays the Support settings menu.
Check your network connection. To check your network connection or change the connection settings, press the down directional button, and select either Network Status or Network Settings.
Change the picture mode for the optimal viewing experience. Press the Select button to change the PictureMode.
Improves your viewing experience by recognizing your content, usage patterns and the environment around your TV.
Easily configure the screen settings: Brightness, Contrast, Sharpness, Color and Tint (G/R).
You can select a sound mode to optimize your listening experience. To change the sound mode, press the Select button. To make fine adjustments, press the down directional button, and then select Equalizer Setup.
You can select which speakers the TV uses for audio output. To change the audio output, press the Select button.
Connect your TV to Bluetooth speakers. This can be done by selecting Bluetooth Speaker List to automatically search for Bluetooth audio devices.
You can set the Game Mode to optimize the TV screen for better gaming performance. To turn Game Mode on or off, press the Select button. To set the detailed options, press the down directional button, and then select Go to Game Mode Settings.
Configure the connection settings for an input device connected to the TV. This can be done by selecting the Select button to display the menu that allows you to view the list of connected devices and to set options.
You can watch TV broadcasts with captions. To activate or deactivate the Caption function, press the Select button. To run Accessibility Shortcuts, press the down directional button, and then select Accessibility Shortcuts.
You can turn off the TV automatically at a specific time. To change the sleep time, press the Select button. To set the specific time at which the TV turns off automatically, press the down directional button, and then select Set Up Off Timer.
You can select a color tone suitable for your viewing preferences. To change to a color tone that you want, press the Select button.
You can optimize pictures that contain a lot of motions. To turn this function on or off, press the Select button. To set the detailed options, press the down directional button, and then select Picture Clarity Settings.
You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI(eARC) for external devices that support the Dolby Digital+ format.
Display the Power and Energy Saving menu. Reduce energy consumption by changing your power preferences and other energy-saving options.
4 
Connected Devices
Select an external device that is connected to the TV.
5 
Multi View
While watching the TV, you can simultaneously view multiple screens that are split.
Use the TV to access your PC via Screen Sharing (Wireless), Remote PC or Cloud Service.Menu Connected Devices PC on TV
Connect a Windows PC, Mac, or mobile device to the TV to easily use the device.
Using Screen Sharing (Windows PC) / AirPlay (Mac)Menu Connected DevicesPC on TV Windows PC Screen SharingMenu Connected DevicesPC on TV Mac Screen Mirroring
Follow the instructions on the screen to adjust the PC settings and wirelessly connect the TV to the PC.
Using Easy Connection to Screen
Menu Connected DevicesPC on TV Windows PC Easy Connection
You can easily use remote access function after installing PC on TV - Easy Connection on your PC.
Follow the instructions on the screen to download and install the PC on TV - Easy Connection PC app. Then you can easily connect a remote PC.
Connecting a Remote PC
Menu Connected DevicesPC on TV Windows PCManual Connection
Menu Connected DevicesPC on TV Mac Remote Login
Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and Virtual Network Computing (VNC) for a PC running on Mac. To remotely connect to a PC, you must enter the IP address of the remote PC or select a saved profile. Enter a correct username and password. If there is any computer that can be accessed via the same network, the found IP is displayed.
Manage User Profiles , and then press the Select button. When a pop up window appears, select Add, and then enter the PC information.1. Configure your computer’s settings to use the PC on TV function.
1) Right-click the My PC icon on Desktop or Windows Explorer and then click Properties.
2) Click Remote Desktop and select Activate Remote Desktop.
1) Select Menu System Preferences and then click Sharing.
2) Select the Screen Sharing and Remote Login check box.
3) Run the resolution changing app downloaded from App Store and then change the resolution to 1440 x 900 or lower.
2. Enter the required settings for connecting the computer remotely.
1. PC/Profile
Enter the IP address or profile of the PC you want to connect to.
2.Username
Enter the Username of the computer. How to check the Username:
3.Password
Enter the password for the login account.
Download and run various apps from Smart Hub.
Media 
Apps
You can enjoy a wide range of content, including news, sports, weather, and games by installing the corresponding apps on your TV.
1.
Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
2. 
App Search
You can search for available apps.
3. 
Settings
You can manage the installed apps.
Control and read the manual embedded in your TV.
Launching the e-Manual
Menu
Settings Support Open e-Manual
You can view the embedded e-Manual that contains information about your TV's key features.
Using the buttons in the e-Manual
1.
(Search)
Select an item from the search results to load the corresponding page.
2. 
(Recently Viewed Topics)
Select a topic from the list of recently viewed topics.
3.
(Sitemap)
It displays the lists for each item in e-Manual.
4.A-Z (Index)
Select a keyword to navigate to the relevant page.
5.Device Care
Optimize and diagnose the condition of your TV. You can check and clean your storage space, diagnose problems or request technical support
.
6.
(Try Now)
Allows you to access the corresponding menu item and try out the feature right away.
7. 
(Link)
Access an underlined topic referred to on an e-Manual page immediately
Surf the Internet on your TV.
Media Internet
Media Internet Internet Menu Settings Samsung Pass).With Samsung Pass, you can log into the website easily and securely. When you visit the website again, you can log in with Samsung Pass Biometrics Authentication on your mobile device without entering your ID and password.
However, this Samsung Pass login may not work depending on the website policy. For this purpose, you must have been logged in the mobile device with a Samsung account registered in Samsung Pass
It allows the TV to connect and control the detected various devices in the same space.Menu Connected Devices 
SmartThings
UFrom the TV, use the remote control to control devices connected to the SmartThings cloud and devices connected directly to the TV. Depending on the TV or device position, you may not operate functions with the remote control. In this case, move the device.
Registering peripheral devices of the TV
1. When there is a device detected near the TV, a registration pop-up appears on the TV screen.
2. Select Register to register the device.
Menu Connected Devices SmartThings Add Device.Menu Connected Devices SmartThings you can see available options for each device. 
Supportable options may differ depending on the deviceSmartThings screen layout
Menu Connected Devices SmartThings
1.Device list category
Displays all places connected via the SmartThings app.
2 Add Device
Displays the list of devices that can be registered on your TV. You can register any by selecting a device
3 
Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
Sign In to sign in.4 
Settings
You can configure the SmartThings settings.
5.List View / Map View
Displays the detected devices in a map or list. In Map View mode, you can move the position of a device to create a custom map and check the device status.
Play media content stored on your TV, USB devices, mobile devices, cameras, PCs, etc.
Menu Connected Devices Connected Device Try Now
You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras on the TV.
You can use the following functions on the media content list screen of a storage device.
1.Filter By
Filters the media content by type of media.
2.Sort By
Sorts the content list.
3.Options
Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded.
You can view multiple content items through Multi View.
Menu 
Multi View Try Now
To start Multi View, navigate to Menu Multi View . Next, Select the item you want from the Add View list. Or select Make My Own to configure a custom layout and screen.
Add View at the bottom right to add the screen you desire.
When Multi View is running, press the Select button to configure the following menus.
You can select from the content list displayed above.
Change app/source.You can change the content for the selected window.
(Change screen size.)Selects the desired size of Multi View.
(Set Picture-in-Picture.)Selects the position of a small screen on the full screen. The focusing left or right screen appears as small window.
(Listen to the sound from two screens.)You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound.
(Connect Bluetooth Speaker.)You can hear the sound by connecting the Bluetooth speaker.
(Delete screen.)You can delete the selected screen.
(Exit to full screen.)Multi View is ended and then the full screen appears.
To close Multi View, press either
on the Samsung Smart Remote.
button on the Samsung Smart Remote.
button is available on the Samsung Smart Remote, You can enter the Multi View function by pressing its button.Set Voice Assistant to Bixby. Speak into the microphone on your Samsung Smart Remote or TV to control your TV.
Menu 
Settings General Voice Voice Assistant)Starting Bixby with voice
You can immediately start a conversation with Bixby by saying "Hi, Bixby." Say "Hi, Bixby", and the Bixby icon at the bottom of the TV screen is activated in Listen mode. Continue speaking.
Starting Bixby using buttons on the Samsung Smart Remote
You can have conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.
To view the Bixby guide, press the button once:
button, the Explore Now button appears at the bottom of the screen. Press the Select button to go to the Explore Bixby screen.
Control the Game Settings Monitoring and Game Enhancer Settings easily by using the Game Bar.
Starting the Game Bar
When Game Mode ( 
Menua 
Settings All settingsConnection (Game Mode Settings) Game Mode) is On or Auto, press and hold the button on your Samsung Smart Remote to start the Game Bar.
Learning about the Game Bar
1.Input Lag
Shows the Input Lag of the game. When Game Motion Plus is Off, the game operates with the minimum input lag.
Game Settings Game Motion Plus Settings), the input lag increases.2.Game Picture Mode
Specify the Game Picture Mode according to the current game genre. To customize the picture quality, select Custom.
3.Screen Ratio You can change the screen ratio from 16:9 (previous setting) to Ultra wide (21:9 or 32:9).
4.Minimap Zoom
Use the directional buttons and Select button on the remote control to zoom in on specific areas of the game screen and adjust the zoom rate.
5.Sound Output
Change the sound output device. (e.g. TV Speaker, Sound bar, Bluetooth headset, etc.)
6.Help Guide
View details on how to use each menu item.
7.Game Settings
Moves the menu to Game Mode Settings.
8.Current status display
You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite channel lists.
See the programming schedules of different channels on a single screen.
Press the 
(channel) button to access the Guide.
In the Guide, you can see the daily program schedules for each station, see program information, choose a program to watch, and set up a schedule viewing or recording.
Menu 
Settings 
All Settings General & Privacy SystemManager Time Clock). Try NowAbout the Guide screen
1.Channel Filter
View channels and programs classified by type.
2.Edit Channels
Edit channels stored on the TV.
3.Additional options related to broadcast programs
Navigate to the desired program and press and hold the Select button to access the following options:
You can schedule the viewing of a broadcast scheduled program.
You can cancel scheduled viewings.
You can see detailed information about the selected program. The information may differ or may not be provided depending on the broadcast signal.
You can make a recording of a current program.
You can stop the recording function that is currently running.
You can change the start and end times of scheduled program recordings.
You can schedule recording of a broadcast scheduled program.
You can cancel scheduled recordings.
Record a current or upcoming program using a USB device instead of a video recorder.
appears next to the programs and channels scheduled for recording.The Instant and Timer Recording options from the Guide
Recording while watching a broadcast
button.Configrure the TV to show a specific channel or program at a specific time and date.
appears next to programs that have been configure for a scheduled viewing.
Menu
SettingsAll settings General & Privacy System Manager Time Clock).Using the schedule viewing options from the guide screen
On the Guide screen, select a program you would like to view, press the Select button, and then select Schedule Viewing in the pop-up menu that appears.
Using the schedule viewing options while watching a program
Press the Select button while watching TV. The Program Info window appears. Select a program that will be broadcast using the left or right directional buttons. Press the Select button, and then select Schedule Viewing to schedule viewing of that program
Watch scenes you missed and rewind to specific points of the program using Time Shift.
To activate Timeshift while watching a broadcast, press either the
button, and then use the directional buttons on the remote control to select Timeshift or press the button.
Menu SettingsAll settings Broadcasting.These are the controls and options available while recording broadcasts and using Timeshift.
Press the down directional button to display the control pad with the following options:
You can use the following functions when the video is paused. Note that with the video paused, the TV does not play audio.
or 
option. To increase the rewind or forward speed in slow mode up to 3 times, select the option repeatedly. To return to normal speed, select the 
option.Press the up directional button to move the focus to the playback control bar, and then select the left or right directional button in the playback control bar to move backward or forward by 10 seconds in the video.
Ends the recording or Timeshift function.
You can switch from the Timeshift function to the recording function. When switching to the recording function, you can include the content recorded by the Timeshift function in the new recording.
You can set for what period of time the program will be recorded.
While using Timeshift to view a previous scene, select Go to Live TV to return to live TV.
Loads a window containing information about the program being recorded or Time Shift has been activated for.
Add a viewing or recording schedule.
Change the channel or check programs on other digital channels.
Use the Channel List screen to change channels or see what programs are being broadcast on other digital channels.
Accessing the channel list
Press and hold the 
(Channel) button to open the Channel List.
Using the functions on the channel list screen
The Channel List screen contains the following icons:
: A favorite channel
A locked channel.The following options are accessible from the top left of the Channel List screen.
Select Air or Cable as your preferred channel method.
Press the left button while in the Channel List screen to access the following options:
Displays all saved channels.
While the TV is connected to the Internet, you can watch popular programs or highlights for each theme through a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for Samsung TV Plus.
Displays favorite channels from Favorites 1 through Favorites 5.
You can change the settings for the picture and the sound according to your preference.
Let the TV analyze the surrounding and the content you are watching so that it can provide an upgraded viewing experience.
Menu 
Settings 
All Settings General & Privacy Intelligent Mode Settings Intelligent Mode 
In Intelligent Mode, the TV recognizes and analyzes the surroundings, noise, the content, and your usage patterns to provide the best viewing experience. You can turn the options below on or off. Create your preferred viewing environment.
Optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
EyeComfort syncs the sunrise/sunset times and ambient light intensity. After sunset, the mode provides warmer colors and lower brightness. The sunrise and sunset times can manually be changed.
Menu Settings All Settings General & PrivacySystem Manager Time Clock) setting. Try NowSet the sunrise and sunset time automatically. Or you can manually select the schedule.
Set the Start Time manually.
Set the End Time manually.
Adjust the level of the EyeComfort Mode screen.
Analyzes ambient noise and provides optimal sound depending on the noise.
Provides optimized sound quality by analyzing the viewing space and the acoustic components of the content.
Automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
Configure the sound settings for your TV.
Selecting speakers
Menu 
Settings
All Settings Sound Sound Output 
You can select which speakers the TV uses for audio output.
Samsung TV supports the Q-Symphony function.
Menu Settings All Settings Sound Sound Output). Select the menu.Example) TV + [AV] Soundbar series name (HDMI) or TV + Optical
Listening to the TV through Bluetooth devices
Menu Settings All Settings Sound Sound Output Bluetooth Speaker List
You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. Refer to the user manual for your audio device such as Bluetooth speaker, sound bar, and headphones for detailed connection and usage.
If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, view the FAQ section or contact the Samsung Call Center.
When the TV has trouble with the picture, these steps may help resolve the problem.
The screen is flashing or has become dark
If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features. Disable Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer.
Menu Settings All Settings General & Privacy Power and Energy Saving Brightness Optimization
Menu Settings All Settings General & Privacy Power and Energy Saving Brightness ReductionMenu Settings All Settings General & Privacyl Power and Energy Saving Motion LightingMenu Settings All Settings Picture Expert Settings Contrast EnhancerRun Picture Test. When the tested image quality is normal, check the signal of the connected device.
Menu SettingsSupport Device Care Self Diagnosis Picture TestThe picture is not bright, or the picture colors do not look clear
If the screen appears too dim, try changing the settings under Reset Picture or disabling Brightness Optimization, Brightness Reduction.
Menu Settings All Settings Picture Expert Settings Reset PictureMenu Settings All Settings General & Privacyl Power and Energy Saving Brightness OptimizationMenu Settings All Settings General & Privacyl Power and Energy Saving Brightness ReductionGo to Picture and adjust the Picture Mode, Contrast, Brightness, and Sharpness settings
Menu Settings All Settings PicturePicture ModeMenu Settings All Settings PictureExpert Settings BrightnessMenu Settings All Settings PictureExpert Settings ContrastMenu Settings All Settings PictureExpert Settings SharpnessMenu Settings All Settings PictureExpert Settings ColorMenu Settings All Settings PictureExpert Settings Tint (G/R)The picture colors are black and white or do not look the way they should look
If the product’s colors or absolute whites/blacks seem to be off, launch Picture Test.
Menu SettingsSupport Device Care Self Diagnosis Picture TestIf the test results indicate that the problem is not caused by the TV, do the following: When using the One Connect Box, confirm that its video input connectors are connected to the correct external device video output connectors.
If using a component cable, ensure that the green (Y), blue (Pb), and red (Pr) cables are connected properly. Incorrect connections may cause color problems or a blank screen.
Check whether Grayscale is set to On.
Menu Settings All Settings General & Privacy Accessibility GrayscaleThe TV automatically turns off by itself
If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time.
Menu Settings All Settings General & Privacy System Manager Time Sleep TimerIf the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
Menu Settings All Settings General & Privacy Power and Energy Saving Auto Power OffMenu Settings All Settings General & Privacy System Manager Time Off TimerTV (The Frame TV) cannot be turned off.
If your TV is The Frame model, you can turn off the TV by long-pressing the Power button. To switch from Art mode to TV mode or vice versa, short-press the Power button when the TV is on.
Unable to power on
If you are having problems powering on your TV, there are a number of things to check before calling the service department.
Confirm that the TV's power cord is connected correctly at both ends and that the remote control is operating normally.
Make sure that the antenna cable or cable TV cable is firmly connected.
If you have a cable box or satellite box, confirm that it is plugged in and turned on.
In case of a model that supports One Connect Box, check the One Invisible Connection or One Connect Cable between the TV and One Connect Box.
The TV remains on or does not turn on automatically.
If the surrounding area is too dark or bright, the motion sensor may not work normally. The performance of the motion sensor may be affected by the installation environment (height, tilt, obstacles). If the clothes you wear or your skin color is similar to the surrounding shading, the motion sensor may not work properly.
The TV responds to all visual changes around it (lights, displays, dogs, out-of-window changes, and other occurrences). You can adjust the response level by adjusting the sensitivity of the motion detector.
left directional button 
Art Mode Options 
Motion DetectorUnable to find a Channel
If your TV is not connected to a cable box or satellite box, run Auto Program.
Menu Settings All Settings Broadcasting Auto ProgramWhen using a broadcast receiver such as set-top box and IPTV, check the connection to the TV.
Menu Connected Devices Connection GuideWhen the symptom persists, contact your service provider.
The TV image does not look as good as it did in the store
Store displays are tuned to a digital UHD channel or HD channel.
Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
Be sure to use an HDMI cable to enjoy high quality videos.
Menu Connected Devices Connection GuideVideo Device HDMITo connect the TV with your PC, make sure that your PC's graphic card supports UHD resolutions.
For more information about the supported UHD resolutions, refer to "Supported Resolutions for UHD Input Signals."
For more information about the supported 8K resolutions, refer to "Resolutions for Input Signals supported by QN7**A series or higher."
Displayed video looks blurry
If you notice blurring or juddering on the screen, use the Picture Clarity Settings function to resolve the issue.
Menu Settings All Settings Picture Expert Settings Picture Clarity SettingsThe picture is distorted
The compression of video content may cause picture distortions, especially in fast moving pictures from sports programs and action movies.
If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital channels.
There is a dotted line on the edge of the screen
Change Picture Size to 16:9 Standard.
Menu Settings All Settings Picture Picture Size Settings Picture Size Change the output resolution of your external device.
The picture won’t display in full screen
HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
Menu Settings All Settings Picture Picture Size Settings Picture Size The Caption function in the TV menu is deactivated
When an external device is connected with an HDMI or Component cable, the Caption function is unavailable. Adjust the caption setting on the external device.
Captions appear on the TV screen
Turn off the Caption function in Caption Settings.
Menu Settings All Settings General & PrivacyAccessibility Caption Settings CaptionThe HDR of the connected external device turns off
Expand the reception range of the corresponding HDMI input signal in Input Signal Plus.
Menu Settings All Settings Connection External Device Manager Input Signal PlusWhen the TV has difficulties with sound, these steps may help resolve the problem.
How can I connect an audio device to the TV?
The connection method may differ depending on the audio device, such as HDMI (eARC), Optical, Bluetooth, and Wi-Fi.
For more information about how to connect an audio device, run Connection Guide
Menu Connected Devices Connection Guide Audio DeviceThere is no sound or the sound is too low at maximum volume.
Check the volume control of your TV, and then check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV.
Check the cable connection between an external device and the TV and then try cable connection again.
The picture is good but there is no sound.
Set Sound Output to TV Speaker.
Menu Settings All Settings Sound Sound OutputIf you are using an external device, check the device’s audio output option.
For example, you may need to change your cable box’s audio option to HDMI if the box connected to your TV is using an HDMI cable.
To listen to computer sound, connect an external speaker to the computer’s audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s power cable.
With a set-top box or cable box, check the cable connection and reboot the external device. When the symptom persists, contact your service provider.
HDMI (eARC) is connected, and there is no sound.
Check whether Digital Output Audio Format is set to Pass-Through.
If you select the Pass-Through option to use an AV receiver that does not support Dolby Digital+, no sound is output with Dolby Digital+ content.
It is recommended to set Digital Output Audio Format to Auto when the connected receiver supports only the limited audio formats.
Menu Settings All Settings SoundExpert Settings Digital Output Audio Format AutoThe speakers are making an odd sound.
Run Sound Test.
Menu Settings Support Device Care Self Diagnosis Sound Test
Make sure that the audio cable is connected to the correct audio output connector on the external device.
For antenna or cable connections, check the Signal Information. A low signal level may cause sound distortions.
Menu Settings Device Care Self Diagnosis Signal InformationThe sound is interrupted.
The sound may frequently be interrupted when a Bluetooth speaker is used. Make sure that the Bluetooth speaker and the wireless access point are on a straight line, and the Bluetooth speaker is placed as close as possible to the TV.
To minimize interruptions, we recommend a wireless access point that uses a 5 GHz frequency. 5 GHz may not be available depending on the model.
When the symptom persists, it is recommended to use wired connection such as HDMI eARC and Optical.
Whenever a function is used on the TV or the channel is changed, the TV voices the activity. The TV explains in voice-over the video scenes displayed on the screen.
Turn off the Voice Guide function in Voice Guide Settings.
Menu Settings All SettingsGeneral & PrivacyAccessibility Voice Guide Settings Voice GuideThe TV audio is not being played through the AV receiver.
Check the A/V receiver's power supply and its settings.
The sound is not heard clearly.
Change to an appropriate sound mode.
Menu Settings All Settings SoundSound ModeWhen Intelligent Mode and Adaptive Sound+ are turned on, the sound effects are automatically adjusted to the surroundings.
Menu Settings All SettingsGeneral & Privacyntelligent Mode Settings Intelligent ModeTo optimize the sound depending on the surroundings, select Adaptive Sound+.
Menu Settings All SettingsGeneral & Privacy Intelligent Mode Settings Adaptive Sound+The volume of the external device cannot be adjusted.
Check the cable connection between the TV and the external device.
When connecting an external speaker such as home theater via HDMI, make sure it is connected to the HDMI (eARC) port on the TV. Make sure that theMenu Settings All Settingsl External Device Manager Anynet+ (HDMI-CEC) is active on your TV.
I want to turn off and on the TV and audio device at the same time.
When you connect the Samsung Soundbar to the TV via Bluetooth, the power turns off and on together. It may not be supported depending on the Samsung Soundbar model.
When you connect an audio device that supports HDMI eARC to the HDMI (eARC) port on the TV, the power turns off and on together.
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
"Weak or No Signal" displayed in TV mode or cannot findchannel.
Make sure that the external device is connected securely and turned on. Move to Sources to switch to other input sources.
Menu Connected Devices SourcesWhen using a set-top box or cable box, check the broadcast signals or the network that is connected to the external device.
The TV is not receiving all channels.
Confirm that the coaxial cable is securely connected to the TV.
Run Reset or Auto Program.
Menu Settings All SettingsGeneral & PrivacyResetMenu Settings All Settings Broadcasting Auto ProgramThe captions are not provided on a digital channel.
When watching channels with the antenna cable connected, run Caption Settings.
Menu Settings All SettingsGeneral & PrivacyAccessibility Caption Settings
Some channels may not have caption data.
When watching a channel on an external device such as a set-top box and cable box, turn on the caption function on the device. For more information, contact your service provider.
Broadcasting is deactivated.
Broadcasting is only available when Source is set to TV.
Broadcasting cannot be accessed while you watch TV using a cable box or satellite box.
Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running.
When the TV has difficulties connecting to external devices such as a PC, game console, or mobile device, these steps may help resolve the problem.
The "Mode Not Supported" message appears.
Adjust the output resolution of the external device to a resolution supported by the TV.
The video is OK but there is no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using a DVI to HDMI cable, a separate audio cable is required.
To listen to the computer sound, connect external speakers to the audio output connection of the computer.
I want to connect to a PC and mobile device via screen mirroring.
To wirelessly connect the TV to your PC, read the instructions at PC Screen Sharing (Wireless) in Connection Guide, and then try to connect.
Menu Connected Devices Connection Guide PC Screen Sharing (Wireless)Confirm that the TV and your PC are connected to the same network.
To wirelessly connect the TV to your mobile device, read the instructions at Smartphone Screen Sharing (Smart View) in Connection Guide, and then try to connect.
Menu Connected Devices Connection Guide Smartphone Screen Sharing (Smart View)If the TV has difficulties connecting to your PC or mobile device due to surrounding radio interferences, change the frequency of the wireless access band, and then try to connect.
No screen appears when connecting the TV to an external device.
For more information about how to connect an external device, run Connection Guide.
Menu Connected Devices Connection Guide
Make sure that the external device is connected securely and turned on. Move to Sources to switch to other input sources.
Menu Connected Devices SourcesUsing HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2 minutes).
Menu Connected Devices Connection Guide Video Device HDMI TroubleshootingWhen using a set-top box or cable box, check the broadcast signals or the network that is connected to the external device.
I want to connect to a Bluetooth speaker.
For more information on how to connect a Bluetooth speaker, see Audio Device Bluetooth in Connection Guide.
Menu Connected Devices Connection Guide Audio Device BluetoothThe PC screen does not appear or it flickers
When the PC screen does not appear or the PC is not recognized, check the power supply of the PC and then reconnect the HDMI cable between the PC and TV. When the symptom persists, check that the PC is in Sleep mode and then set Input Signal Plus to On.
Menu Settings All Settings ConnectionExternal Device Manager Input Signal Plus
When the set resolution is not matched, it may cause a blank or flickering screen. For the PC supported resolution, see "Read Before Connecting a Computer (Supported Resolutions)."
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
Wireless network connection failed. Unable to connect to a wireless access point. Unable to connect to the network.
Menu SettingsSupport Device Care Self Diagnosis Smart Hub Connection Test Try Now
Ensure that the network cable is connected and the router is powered on.
Connect your mobile device to the router via Wi-Fi.
Turn the router off and back on again. (Requires 2 to 3 minutes)
If a security key is required, make sure it has been entered correctly.
Unplug the TV’s power cord and plug it back in or long-press the power button for at least 3 seconds.
Make sure that there is no electromagnetic wave generating device placed between the TV and router.
If unable to establish a wireless internet connection, connect the TV to the wireless router via an LAN cable.
If the TV is able to connect to the internet normally via the cable connection, there might be a problem with the wireless router. In this case, try using a different wireless router.
Wired network connection failed.
Check if the LAN cable is plugged in on both ends. If it is plugged in, check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on.
Connected to a local network, but not to the Internet.
Menu Settings All Settings ConnectionNetwork Network Status IP SettingsWhen Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
What is Anynet+?
You can use the TV's remote control to control external devices that support Anynet+ (HDMI-CEC) and that are connected to the TV via an HDMI cable. For example, if a connected external device supports Anynet+, you can have the connected device turn on or off when you turn the TV on or off.
Anynet+ does not work.
Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to Anynet+ (HDMI-CEC) and see if Anynet+ (HDMI-CEC) has been set to On.
Menu Settings All Settings Connection External Device Manager Anynet+ (HDMI-CEC)Anynet+ may not function when some other functions are active, including Channel Search, Smart Hub, Initial Setup, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again or turn your TV off and on.
I want to start Anynet+. I also want the connected devices to turn on when the TV is turned on.
Move the focus to the Anynet+ device atMenu Connected DevicesSource, press the up directional button to move to Anynet+ (HDMI-CEC), and then press the Select button.
Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMI-CEC) menu to see if Anynet+ (HDMI-CEC) is set to On.
Menu Settings All Settings Connection External Device Manager Anynet+ (HDMI-CEC)I want to exit Anynet+. It is inconvenient to turn on other devices because the TV also turns on. It is inconvenient because the connected devices (e.g. set-top box) turn off together.
To turn off the Anynet+ function of a device connected to the TV, turn off the Anynet+ (HDMI-CEC) function of the device.
Menu Settings All Settings Connection External Device Manager Anynet+ (HDMI-CEC)When Anynet+ (HDMI-CEC) is turned off, the sound bar connected via the HDMI eARC) port does not turn off and on together with the TV. To prevent a specific device connected to the TV from turning off automatically, turn off the HDMI-CEC function on a specific device connected to the TV.
The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.
You cannot use the remote control when the TV is confirguring Anynet+ or switching to the TV viewing screen.
Use the remote control after the TV has completed the Anynet+ configuraton or has switched to the TV viewing screen.
The Anynet+ device won't play.
You cannot use the play function when Reset is in progress.
When the remote control isn't working, these steps may help resolve the problem.
The remote control does not work.
The connection between the remote control and the TV may be lost.
Point the Samsung Smart Remote at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.
Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.
Menu Settings All Settings General & Privacy Power and Energy Saving Available Remote Battery.External devices cannot be operated with the TV remote control.
Check the cable connection between the TV and external devices.
When the symptom persists, set it manually in Menu Connected Devices Universal Remote.
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
The Timeshift or recording function cannot be used.
Check if there is a storage device connected to the TV.
Recording will automatically stop if the signal becomes too weak.
Check the free space on the storage device.
The function will not work if there isn't enough storage space on the USB device.
Before using the recording function, be sure to read all precautions. For more information, refer to "Before Using the Recording and Timeshift Functions."
Cannot record videos received from an external device or Samsung TV Plus.
The recording function is only available for digital broadcast channels received by the TV. You cannot record videos received from an external device or Samsung TV Plus.
The "Format Device" message appears when the Timeshift or recording function is used.
To use the recording function, the storage device connected to the TV must have been already formatted.
Formatting the storage device deletes all data from it, and the storage device is formatted in NTFS.
The recorded files on the TV are not played back on a PC.
The recorded files on the TV can only be played back on the same TV. Those video files cannot be played back on a PC or other TV.
When apps aren't working, these steps may help resolve the problem.
I launched an app, but it's in a different language. How can I change the language?
Languages supported by an app may be different from the TV Language set in the menu.
The ability to change the language depends on the app's provider.
The app does not work properly. Its image quality is poor.
Check the network connection. When the network speed is slow, the app may not work or its image quality may be poor.
The services of your application are not provided by the TV but by the application service provider.
Refer to the Help section on the application service provider's website.
The Smart Hub home screen keeps appearing whenever you turn on the TV.
Turn off the Autorun Smart Hub function in Smart Features.
Menu Settings All Settings General & Privacy Start Screen Option Autorun Smart HubWhen files don't play, this may help resolve the problem.
Some filesare interrupted during playback.
This problem may occur with unsupported files or high-bitrate files Most files can be played back, but some files may not play smoothly.
Some files can't be played.
Some files that use an unsupported codec may not be played back.
Make sure that the codec is supported by the TV. For more information, refer to "Read Before Playing Photo, Video, or Music Files."
When the Voice Assistant isn't working, these steps may help resolve the problem.
The voice commands do not work well.
Voice commands may differ depending on the Voice Assistant.
Refer to the command examples for each Voice Assistant.
Explore NowMenu Settings All Settings General & Privacy Voice Amazon Alexa Settingsnt::Menu Settings All Settings General & Privacy Voice Google Assistant SettingsBixby or Alexa answers automatically.
The TV may recognize an ambient noise or everyday conversation as a call to Voice Assistant.
Turn off the Voice Wake-up function or set the Wake-Up Sensitivity to Low.
Explore Now Settings Voice Wake-upI spoke "Hi, Bixby" but Bixby does not answer. I spoke "Alexa" but Amazon Alexa does not answer.
When the TV is far from you or the ambient noise is so loud, the TV may be unable to recognize your voice.
Turn on the Voice Wake-up function.
Explore Now Settings Voice Wake-upVoice recognition does not work with the Samsung Smart Remote unlike other features. There is no response even if the voice entry button is pressed.
The connection between the remote control and the TV may be lost. Try pairing the remote control with the TV.
Point the Samsung Smart Remote at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.
Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.
Menu Settings All Settings General & Privacy Power and Energy Saving Available Remote Battery.During voice recognition, the heavy load message appears and the function does not work.
Unplug and then plug the TV power cable and then try again after 1 minute and 30 seconds. It may take a while if the voice recognition server is being inspected.
I want to see weather information of the desired area.
Say with the area name included.
Use these procedures to resolve other issues that may occur in relation to the product.
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the top of the TV.
The bottom, however, may feel hot to the touch after extended use.
Children watching TV need constant adult supervision to prevent them from touching the TV.
This heat, however, is not a defect and does not affect the TV's functionality.
The TV smells like plastic.
This smell is normal and will dissipate over time.
The settings are lost after 5 minutes or every time the TV is turned off.
If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes.
Change Usage Mode to Home Mode.
Menu Settings All Settings General & Privacy System Manager Usage ModeThe TV is tilted to the side.
Remove the base stand from the TV and reassemble it.
The stand is wobbly or crooked.
Refer to the Quick Setup Guide and make sure that the stand is assembled correctly.
A POP (TV’s internal banner ad) appears on the screen.
Change Usage Mode to Home Mode.
Menu Settings All Settings General & Privacy System Manager Usage ModeThe TV is making a popping noise.
The expansion and contraction of the TV's outer casing may cause a popping noise.
This does not indicate a product malfunction.
The TV is safe to use.
The TV is making a humming noise.
Your TV utilizes high-speed switching circuits and high levels of electrical current. Depending on the TV's brightness level, the TV may seem slightly noisier than a conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund.
The TV narrates the screen events in voice-over.
To turn off Voice Guide, move the focus from Accessibility Shortcuts to Voice
Guide and then press the Select button. You can turn on or off Voice Guide. To run Accessibility Shortcuts, see the following:
You can diagnose issues with your TV and Smart Hub and run reset functions.
Menu Settings Support Device Care Self Diagnosis
You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the Smart Hub and TV factory reset functions.
Cannot select Signal Information in Self Diagnosis.
Verify that the current channel is a digital channel.
Signal Information is only available for digital channels.
Menu Settings Support Device Care Self Diagnosis Signal InformationReset Smart Hub
Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub applications.
Menu Settings Support Device Care Self Diagnosis Reset Smart HubReset picture
Resets current picture settings to the default settings.
Menu Settings Picture Expert Settings Reset PictureReset sound
Resets current sound settings to the default settings.
Menu Settings Sound Expert Settings Reset Sound
