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TROUBLESHOOTING
First tr'
you experience l
if
Incorrect dispenser
operation
Single-dose laundry
packet not dissolving
the solutions suggested here or visit for assistance and to possibly avoid a service call.
Possible Causes Solution
Clogged dispensers or laundry
products dispensing too soon.
Liquid chlorine bleach not used in
dispenser or Timed Oxi option not
selected.
Adding laundry packet incorrectly.
Do not overfill dispenser. Overfilling causes immediate dispensing.
Always select Fabric Softener option to assure proper dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser
at the end of the cycle.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature if
possible, depending on your load.
Use only liquid chlorine bleach in the bleach dispenser.
You may only place Oxi products directly in the liquid chlorine
bleach dispenser. If using Oxi products, be sure to select Timed
Oxi option. Do not use both liquid chlorine bleach and Oxi
product in the same load.
Be sure laundry packet is added to washer basket before adding
clothes. Follow the manufacturer's instructions to avoid damage to
your garments.
Washer taking too long to drain
water. Drain extends more than
4.5" (114 ram) into standpipe.
oL (overloaded) appears Load too large. If an overload is detected, the washer will drain any water and
in display detergent in the washer. Remove several items and add HE deter-
gent. Close lid and press START/PAUSE/Unlock Lid.
uL (unbalanced load) Load not balanced. The washer is Allow the washer to continue. If the dial is flashing and the washer
appears in display running a load-balance correction has stopped, redistribute the load, close the lid, and press START/
routine. PAUSE/Unlock Lid.
LF (too long to fill) Washer taking too long to fill. Drain Check plumbing for correct drain hose installation. Use drain hose
appears in display extends more than 4.5" (114 ram) into form and attach securely to drainpipe or tub. Do not tape over
standpipe, drain opening. See Installation Instructions.
Ld (too long to drain
water) appears in display
Check plumbing for correct drain hose installation. Use drain hose
form and attach securely to drainpipe or tub. Do not tape over
drain opening.
Lower drain hose if the end is higher than 96" (2.4 m) above the
floor. Remove any clogs from drain hose. See Installation Instruc-
tions.
HC (hot and cold hoses Hot and cold inlet hoses have been This code will appear at the end of the wash cycle to indicate
reversed) appears in installed incorrectly, that cold water hose is connected to the hot water inlet and hot
display water hose is connected to the cold water inlet.
Sd (Excess suds) Excessive suds in washer. Washer is Allow the washer to continue. Use only HE detergent. Always
appears in display running a suds reduction routine, measure detergent, and base detergent quantity on load size.
Follow detergent manufacturer's instructions. If the dial is flashing,
reselect your desired cycle using a cold wash temperature, and
press START/PAUSE/Unlock Lid. Do not add detergent.
dL (Lid cannot lock) An item in the load may be keeping Check for items directly under the lid.
appears in display the lid from locking.
lid (Lid opened) appears Washer lid left open. Close the lid to clear the display. If the lid is left open for more
in display than 10 minutes, the cycle will reset and water in the washer will
drain.
dU (Lid cannot unlock) Objects on washer lid prevent it from Remove objects, such as a basket of laundry, from the top of the
appears in display unlocking, washer.
F## code (F-type error System error code. Press START/PAUSE/Unlock Lid once to clear the code. Then press
code) appears in display START/PAUSE/Unlock Lid again to restart washer. If code ap-
pears again, call for service.
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