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7 Trouble-shooting
7.2 Other possible problems
ProblemPossible causeSolution
The programme
takes signific-
antly longer than
indicated.
▪ Door filter and/or door
filter mat are blocked.
▸Clean (see page 23) door filter and/or
door filter mat.
▪ Very wet washing.
▸Spin washing at higher speed.
▪ The ambient temperat-
ure is too high or too
low.
▸Improve circulation and ventilation of air in
room.
▸Ensure that the temperature of the room is
between 5 and 35°C.
A new pro-
gramme cannot
be selected.
▪ A programme was in-
terrupted.
▸Press the button.
▸Select a new programme.
The laundry is
not dry enough.
▪ The load contains
mixed fabrics.
▸Select a longer programme.
▸Select the programme.
▸Change the level of dryness.
▪ Interruption in power
supply.
▸Check the mains plug, lead and fuses.
▪ The moisture sensor is
dirty.
▸Clean (see page 24) the moisture sensor.
▪ The «demo mode» is
activated.
▸Open appliance door.
▸Hold the and buttons depressed
and at the same time press the
but-
ton. The «Demo mode» view appears.
▸Touch the button.
The duration re-
maining indicator
freezes for some
time.
▪ Not reached level of
dryness required.
▸No action is necessary. Indicator continues
running automatically once level of dryness
is reached.
▪ Wash load very mixed.
▸No action needed. Indicator continues run-
ning automatically in a while.
▪ Build-up of fluff in door
filter.
▸Clean (see page 23) the door filter.
The progress of
the programme
remains frozen at
«Final airing» for
a longer period.
▪ The laundry is being
cooled down.
▪ A high ambient tem-
perature extends the
cooling-down phase.
▸No action is necessary. The laundry can
be unloaded at any time as long as it is
then spread out to cool down.
▪ The temperature
sensor is dirty.
▸Clean (see page 25) the temperature
sensor.
27
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