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English 47
Troubleshooting
Problem Possible cause Action
Steam or smoke
coming from
under the
control panel.
This is normal. The oven vent is located there.
More steam is visible when you
use the convection functions or
when baking or roasting multiple
items at the same time.
A burning
or oily odor
coming from
the vent.
This is normal for a new
oven and will disappear
within 1/2 hour of the
rst bake cycle.
To speed the process, set a self-
cleaning cycle for a minimum of
3 hours. (See page 41.)
A strong odor. This is temporary. The insulation around the inside
of the oven emits an odor the rst
few times the oven is used.
Oven racks are
difcult to slide.
This is normal. Apply a small amount of vegetable
oil to a paper towel and wipe the
edges of the oven racks with the
paper towel. Racks become dull
and hard to slide if they are left in
the oven during a self-clean cycle.
Fan noise. This is normal. The convection fan runs until the
function is over or the door is
opened.
The convection
fan is not
working.
This is normal. The fan starts automatically when
the oven reaches the preheat
temperature.
Problem Possible cause Action
Excessive
smoking during
a self-cleaning
cycle.
This is the rst time the
oven has been cleaned.
This is normal. The oven will
always smoke more the rst time
it is cleaned.
Wipe up all excessive soil before
starting the self-cleaning cycle.
If smoke persists, press the OFF/
CLEAR pad. Open the windows to
clear the smoke from the room.
After the oven has cooled and
unlocked, wipe up excessive soil
and reset the oven for self-
cleaning.
The oven door
will not open
after a self-
cleaning cycle.
This is normal. The oven door will stay locked
until the oven temperature drops
below 392 °F.
The oven is not
clean after a
self-cleaning
cycle.
A ne dust or ash is
normal.
This can be wiped clean with a
damp cloth.
Set the self-cleaning cycle for a
longer cleaning time.
The cycle was not long enough to
burn off the dirt buildup.
Extremely dirty ovens require
hand-cleaning of excessive
spillovers and food buildup before
you start a self-cleaning cycle.
Multiple self-cleaning cycles may
be necessary to completely clean
the oven.
NX7000K_VE_NX58M6850SS_AA_DG68-00909A-01_EN+MES+CFR.indb 47 2017-02-10 3:36:16
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