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14
PROBLEMS WITH YOUR APPLIANCE?
You can solve many common Appliance problems easily, saving you the cost of a possible service
call. Try the suggestions below to see if you can solve the problem before contacting us
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
Appliance does not operate.
Not plugged in.
The circuit breaker tripped or a blown fuse.
Turns on and off frequently.
The room temperature is hotter than normal.
A large amount of contents has been added to
the Appliance.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The Appliance does not have the correct
clearances.
Vibrations.
Check to assure that the Appliance is level.
The Appliance seems to make too much noise.
The rattling noise may come from the flow of the
refrigerant, which is normal.
As each cycle ends, you may hear gurgling
sounds caused by the flow of refrigerant in your
Appliance.
Contraction and expansion of the inside walls
may cause popping and crackling noises.
The Appliance is not level.
The door will not close properly.
The Appliance is not level.
The door was reversed and not properly installed.
The shelves, bins, or baskets are out of position.
ERROR CODE
Error Code
Problem
Solution
EE
Temperature sensor open or
short circuit
Check and make sure TEM sensor is well
connected.
Replace a new sensor if it is broken.
HH
The temperature inside is too
hot (more than 98F / 37C)
Check and make sure TEM sensor is well
connected.
Replace a new sensor if it is broken.
LL
The temperature inside is too
cold (lower than 32F / 0C)
Check and make sure TEM sensor is well
connected.
Replace a new sensor if it is broken.
_ _
Something wrong with the
connecting between control
board and main power PCB.
Take off the hinge cover, make sure all wires are
connected well.
Open power box at back, make sure all wires are
connected well.
Open the control board cover, and make sure all
wires are connected well.
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