Use & Care Guide
Manual de uso y cuidado
English / Español
Table of Contents......2 / Índice......17
Kenmore®
Side by Side Refrigerator
Refrigerador de dos puertas
Models/Modelos: 106.4113*, 4117*
P/N W11366705A
Sears Brands Management Corporation
Hoffman Estates, IL 60179 U.S.A.
www.kenmore.com
* = color number, número de color
2
TABLE OF CONTENTS
KENMORE LIMITED WARRANTY
WITH PROOF OF SALE the following warranty coverage
applies when this appliance is correctly installed, operated and
maintained according to all supplied instructions.
One Year on Appliance
FOR ONE YEAR from the date of sale this appliance is warranted
against defects in material or workmanship. A defective appliance
will receive free repair. If the appliance cannot be repaired it will
be replaced free of charge. This warranty coverage applies for
only 90 days from the sale date if the appliance is ever used for
other than private household purposes.
Lifetime on Storage Bins
FOR AS LONG AS IT IS USED from the date of sale, a free
replacement will be supplied for a defective refrigerator or
freezer compartment storage bin*. If the defect appears within
the rst year, a new bin will be installed at no charge. If the
defect appears after the rst year, a new bin will be supplied
but not installed at no charge. This Lifetime warranty covers only
storage bins, and does not apply to any other related component
or mechanism. You are responsible for the labor cost of bin
installation after the rst year from the date of sale. This warranty
coverage applies for only 90 days from the date of sale if the
appliance is ever used for other than private household purposes.
*Warranty coverage applies to door bins and drawer bins.
Defects must be veried by a Sears authorized service
representative.
For warranty coverage details to obtain free repair or
replacement, visit the web page: www.kenmore.com/warranty
This warranty covers ONLY defects in material and
workmanship, and will NOT pay for:
1. Expendable items that can wear out from normal use, including
but not limited to lters, belts, bags or screw-in base light
bulbs.
2. A service technician to clean or maintain this appliance, or to
instruct the user in correct appliance installation, operation and
maintenance.
3. Service calls to correct appliance installation not performed
by Sears authorized service agents, or to repair problems with
house fuses, circuit breakers, house wiring, and plumbing or gas
supply systems resulting from such installation.
4. Damage to or failure of this appliance resulting from
installation not performed by Sears authorized service agents,
including installation that was not in accord with electrical, gas
or plumbing codes.
5. Damage to or failure of this appliance, including discoloration
or surface rust, if it is not correctly operated and maintained
according to all supplied instructions.
6. Damage to or failure of this appliance, including discoloration
or surface rust, resulting from accident, alteration, abuse,
misuse or use for other than its intended purpose.
7. Damage to or failure of this appliance, including discoloration
or surface rust, caused by the use of detergents, cleaners,
chemicals or utensils other than those recommended in all
instructions supplied with the product.
8. Damage to or failure of parts or systems resulting from
unauthorized modications made to this appliance.
9. Service to an appliance if the model and serial plate is
missing, altered, or cannot easily be determined to have the
appropriate certication logo.
Disclaimer of implied warranties; limitation of remedies
Customer’s sole and exclusive remedy under this limited warranty
shall be product repair or replacement as provided herein.
Implied warranties, including warranties of merchantability
or tness for a particular purpose, are limited to one year on
the appliance and for as long as used on the storage bins, or
the shortest period allowed by law. Seller shall not be liable
for incidental or consequential damages. Some states and
provinces do not allow the exclusion or limitation of incidental or
consequential damages, or limitation on the duration of implied
warranties of merchantability or tness, so these exclusions or
limitations may not apply to you.
This warranty applies only while this appliance is used in the
United States.
This warranty gives you specic legal rights, and you may also
have other rights which vary from state to state.
Sears Brands Management Corporation,
Hoffman Estates, IL 60179
06/18
WARRANTY ..............................................................................2
REFRIGERATOR SAFETY ...........................................................3
Proper Disposal of Your Old Refrigerator.................................4
INSTALLATION INSTRUCTIONS ................................................4
Unpack the Refrigerator ...............................................................4
Door Removal, Leveling, and Alignment .....................................5
Handle Installation and Removal .................................................7
Location Requirements ...................................................................8
Electrical Requirements ..................................................................8
REFRIGERATOR USE .................................................................8
Ensuring Proper Air Circulation ....................................................8
Using the Controls ...........................................................................9
REFRIGERATOR FEATURES .......................................................9
Refrigerator Shelves .......................................................................9
Deli Drawer......................................................................................9
Convertible Vegetable/Meat Drawer,
Crisper and Covers .....................................................................10
Crisper Humidity Control ............................................................10
FREEZER FEATURES ................................................................10
Freezer Shelf ................................................................................ 10
Freezer Bin .................................................................................... 11
DOOR FEATURES ....................................................................11
Door Bins ....................................................................................... 11
Door Rails or Bins ......................................................................... 11
REFRIGERATOR CARE ............................................................11
Cleaning ........................................................................................ 11
Lights .............................................................................................. 12
Power Interruptions ...................................................................... 13
Vacation and Moving Care .......................................................13
TROUBLESHOOTING ...............................................................14
ACCESSORIES .........................................................................15
NOTES / NOTAS ......................................................................31
SERVICE NUMBERS ............................................... BACK COVER
3
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
WARNING:
IMPORTANT SAFETY INSTRUCTIONS
PLEASE KEEP THESE INSTRUCTIONS
Plug into a grounded 3-prong outlet.
Do not remove the ground prong.
Do not use an adapter.
Do not use an extension cord.
Disconnect power before servicing.
Replace all parts and panels before operating.
Remove doors from your old refrigerator.
Connect only to the potable water supply.
Use non-flammable cleaner.
Keep flammable materials and vapors, such as gasoline, well
away from the refrigerator.
Use two or more people to move and install the refrigerator.
Disconnect the power before installing the ice maker (on ice
maker kit-ready models only).
Use a sturdy glass when dispensing ice (on some models).
Do not hit the refrigerator glass doors (on some models).
This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsible
for their safety.
Children should be supervised to ensure that they do not
play with the appliance.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
person in order to avoid a hazard.
Do not store explosive substances such as aerosol cans
with a flammable propellant in this appliance.
This appliance is intended to be used in household and
similar applications such as:
- Staff kitchen areas in shops, offices and other working
environments;
- Farm houses and by clients in hotels, motels and other
residential type environments;
- Bed and breakfast type environments;
- Catering and similar non-retail applications.
To reduce the risk of fire, electric shock or injury to persons when using the refrigerator,
follow basic precautions, including the following:
REFRIGERATOR SAFETY
4
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not
problems of the past. Junked or abandoned refrigerators are
still dangerous, even if they will sit for “just a few days.” If you
are getting rid of your old refrigerator, please follow these
instructions to help prevent accidents.
Before You Throw Away Your Old Refrigerator or
Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning on
the refrigerator. Rub a small amount of liquid dish soap over
the adhesive with your ngers. Wipe with warm water and dry.
■ Do not use sharp instruments, rubbing alcohol, ammable uids,
or abrasive cleaners to remove tape or glue. These products
can damage the surface of your refrigerator. For more
information see the “Refrigerator Safety” section.
Clean Before Using
■ After you remove all of the packaging materials, clean the
inside of your refrigerator before using it. See the cleaning
instructions in the “Refrigerator Care” section.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
5
Door Removal, Leveling, and Alignment
Gather the required tools and parts and read all instructions before starting installation. Save these instructions for future reference.
NOTE: Before moving your product into your home, measure the doorway of your home to see whether you need to remove the
refrigerator and freezer doors. If door removal is necessary, see the instructions below.
IMPORTANT: Before you begin, unplug refrigerator or disconnect power. Remove food, the ice storage bin (on some models), and
any adjustable door or utility bins from doors.
TOOLS NEEDED: Bubble level; at-blade screwdriver; 5/16" and 11/16" wrench; 1/4", 3/8", and 5/16" hex-head socket wrenches,
Phillips screwdriver tip #2 with 4" long as minimum, TORX T30
†
screwdriver.
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
9
11
(C)
(B)
(C)
(B)
(A)
2
12
7
6
Do not remove A screws.
5
A CB
4
A
A
A. Wiring plugs
B. Wiring clip
C. Grommets
A. Face of fitting.
Raise
Lower
5/16"
wrench
Tighten
Loosen
11/16"
wrench
Raise
Lower
Lower
Raise
Do not remove B screws.
A
†TORX and T30 are trademarks of Acument Intellectual Properties, LLC.
1
Full Refrigerator
Left and Right Bottom Hinges
Door Removal
Top Left Hinge
Wiring
Water Dispenser
Tubing
Base Grille
Water Filter Door and
Base Grille
Alignment Screw
Locking Nut
Leveling screws
8
Do not remove A screws.
A
B
Top Right Hinge
Cabinet
Freezer
door
Water
filter door
Base
grille
Adjustable front wheels
Refrigerator
door
3
10
6
Remove the Doors
If your new refrigerator passes through the doorway, refer to the
“Cabinet Leveling & Door closing” section in this manual.
If your refrigerator does not t through the doorway or you are
getting rid of your old refrigerator, follow the steps below for
door removal.
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Doors & Hinges Removal
1. Unplug your refrigerator or disconnect power.
2. Fully open both doors. See graphic 1.
3. If your model has water dispensing, please open the water
lter door by pulling it toward you (A). See graphic 2.
4. Use a Phillips screwdriver tip #2 to remove the screws of the
base grille (B). See graphic 2.
5. To dislodge the base grille pull it up strongly toward you from
one side then from other side (C). See graphic 2.
6. To remove the base grille completely, pass it underneath the
refrigerator door. See graphic 3.
7. If your model has water dispensing in the door, disconnect the
water dispenser tubing located below the freezer door.
■ Press the blue outer ring against the face of tting and
pull the dispenser tubing free. See graphic 4.
NOTE: Keep the water tubing connector attached to the
tube that runs underneath the freezer. The door cannot be
removed if the connector is still attached to the tube that
runs through the door hinge.
8. If your model has water dispensing in the door, disconnect the
wiring located below the freezer door. See graphic 5.
■ Remove the wiring clip and the bracket wire using a 1/4"
hexagonal head socket wrench.
■ Disconnect the wiring plugs from the bracket wire.
9. Close the freezer door and use a TORX T30 screwdriver
to remove the top hinge completely. See graphic 6.
IMPORTANT: Do not remove either screw A. Hold the door
while hinge is being removed.
10. Lift the freezer door straight up off from the bottom hinge.
See graphic 7. The water dispenser tubing and wiring will
remain attached to the freezer door.
NOTE: This may require two people, one to lift the door and
another to feed the water tubing and wiring into the bottom
hinge pin.
IMPORTANT: Rest the door on its side on a soft, clean surface,
such as a towel, blanket, or piece of cardboard. This will help
to avoid scratching or damaging the door, water tubing, and
wiring.
11. Close the refrigerator door and use a TORX T30 screwdriver
to remove completely the top hinge. See graphic 8.
IMPORTANT: Do not remove either screw A. Hold the door
while the hinge is being removed.
12. Lift the refrigerator door straight up off from the bottom
hinge. See graphic 7.
IMPORTANT: Rest the door on its side on a soft, clean surface,
such as a towel, blanket, or piece of cardboard. This will help
to avoid scratching or damaging the door.
If your refrigerator passes through the doorway now, then go
directly to the “Reinstalling Doors & Hinges” section located in this
manual.
If your refrigerator without doors does not pass through the
doorway, follow the instruction below:
13. Remove one or both hinges using a 5/16" nut driver tool. See
graphic 9.
IMPORTANT: Do not remove either screw B.
Reinstalling Door and Hinges
1. Reinstall both bottom hinges using a 5/16" nut driver to tighten
screws. See graphic 9.
2. If your model has water dispensing in the door:
■ Lift the freezer door enough to feed the water dispenser
tubing and wiring through the bottom hinge pin. See
graphic 7.
NOTE: This may require two people, one to lift the door
and the other to feed the water tubing and wiring into the
bottom hinge pin.
■ Insert the freezer door into the bottom hinge pin.
IMPORTANT: Hold the door while hinge is being installed.
3. Close the freezer door to align and reinstall the top hinge. Use
a TORX T30 screwdriver to tighten the screws. See graphic 8.
IMPORTANT: Provide additional support for the door while
top hinge is being re installed. Do not depend on the door
magnets to secure the door to the cabinet.
4. If your model has water dispensing in the door, connect the
water dispenser tubing. For the connection, push the tubing
into the dispenser tubing until black mark touches the face of
tting. See graphic 4.
5. Reinstall the wiring clip & bracket wire to the cabinet using a
1/4" hexagonal head socket wrench. See graphic 5.
6. Connect the wiring plugs from the bracket wire. See graphic 5.
7. Lift the refrigerator door enough to insert the door into the
bottom hinge pin. See graphic 7.
IMPORTANT: Hold the door while hinge is being installed.
8. Close the refrigerator door to align and reinstall the top hinge.
Use a TORX T30 screwdriver to tighten the screws.
See graphic 6.
IMPORTANT: Provide additional support for the door while
top hinge is being reinstalled. Do not depend on the door
magnets to secure the door to the cabinet.
Leveling and Door Closing
Your refrigerator has two front adjustable wheels. See graphic 1.
These are used to level the refrigerator under uneven oor
conditions or allow the doors to close more easily. Please follow
the instructions below:
1. Use a Bubble level to check levelness of oor where the rear
side of the refrigerator will rest. If the refrigerator is not
leveled, adjust or add the shim on ooring to create a leveled
oor for the rear side wheels. A leveled rear side prevents the
refrigerator cabinet from forming a twist.
2. Place the refrigerator into its nal location in the kitchen and
open both doors.
3. Fully open both doors. See graphic 1.
4. If your model has water dispensing in the door, please open
the water lter door by pulling it toward you (A).
See graphic 2.
7
5. Using a Phillips screwdriver tip #2, remove the screws of the
base grille(B). See graphic 2.
6. To dislodge the base grille pull it up strongly toward you from
one side then from other side (C). See graphic 2.
7. To remove the base grille completely, pass it underneath the
refrigerator door. See graphic 3.
8. Use a 3/8" hex-head socket to turn the leveling screws located
in both sides of the refrigerator. See graphic 10.
9. Raise the wheels while one person pushes on the refrigerator
to lift from front side. Use the bubble level on top of the
refrigerator or on its side to level the refrigerator. Check
bubble level and at the same time observe the gaps and
squareness to the adjacent cabinets, furniture or trim. If
adjacent furnishings are not level, it may not be possible to
achieve even gaps when refrigerator is level.
NOTE: Depending on uneven floor conditions, you must turn one
or both screws to the right or left several times to raise or lower
the refrigerator. Continue adjusting until all four corners are
steady without rock.
10. Close both doors and check that they close as easily as
you like. If not, turn both screws to the right to raise the
refrigerator by tilting it more to the back until the doors close
as easily as you like.
11. Check and make sure that the technician sheet is placed in the
base grille cavity before assembling the base grille into the
cabinet.
12. Reinstall the left side of the base grille rst, and then the
right side. See graphic 3. You may insert the water dispenser
tubing and wiring into base grille cavity below the left
bottom hinge.
13. Attach the base grille by pushing it into the cabinet clips. See
graphic 2.
14. Using Phillips screwdriver, reinstall the screw to x the base
grill.
Door Alignment
The refrigerator doors are designed to be slightly misaligned
vertically when the refrigerator is empty. Please follow the next
steps to align the refrigerator doors.
1. Close both doors.
2. Use an 11/16" open-ended wrench tool to loosen the locking
nut located below the refrigerator door. See graphic 11.
Accommodate the wrench tool so that it ts in the space.
3. Use a 5/16" open-ended wrench tool to turn the alignment
screw. See graphic 12. Depending on how the refrigerator
door is misaligned in relation to the freezer door, you must
turn the screw to the right to raise or to the left to lower the
refrigerator door until both doors have been aligned vertically.
te Several turns may be required.
4. Tighten the 11/16" locking nut with the wrench tool.
5. Reattach the base grille if it was dislodged.
Handle Installation and Removal
PARTS INCLUDED: Door handles (2), 1/8" hex key, spare
setscrew(s).
To Install the Handles:
NOTE: The handle mounting setscrews are preinstalled in the
handle.
1. Remove the handles, which are packed inside the refrigerator.
NOTE: To avoid scratching the nish, place the handles on a
towel or other soft surface.
2. Open the freezer door. On the refrigerator door, place the
handle on the shoulder screws with the setscrews facing the
freezer.
B
A
3. Firmly push the handle toward the door until the handle base is
ush against the door.
4. While holding the handle, insert the short end of the hex key
into the upper hole and slightly rotate the hex key until it is
engaged in the setscrew.
5. Using a clockwise motion, tighten the setscrew until it begins to
contact the shoulder screw.
6. Repeat steps 4 and 5 to begin fastening the lower setscrew.
7. Once both setscrews have been partially tightened as outlined
in the previous steps, fully tighten both the upper and lower
setscrews.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter-turn. The handle is not properly installed
without this extra tightening.
8. Open the refrigerator door and close the freezer door. Repeat
steps 2 through 7 to install the other handle onto the freezer
door with the setscrews facing the refrigerator.
9. Save the hex key and all instructions.
To Remove the Handles:
1. While holding the handle, insert the short end of the hex key
into the lower setscrew hole and slightly rotate the hex key until
it is engaged in the setscrew.
2. Using a counterclockwise motion, loosen the setscrew
a quarter turn at a time.
3. Repeat steps 1 and 2 for the upper setscrew. Gently pull the
handle away from the door.
4. If necessary, use a Phillips screwdriver to remove the shoulder
screws from the door.
A. Shoulder screws
B. Setscrews inside the handle
8
Location Requirements
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
IMPORTANT: This refrigerator is designed for indoor household
use only.
To ensure proper ventilation for your refrigerator, allow for
1/2" (12.7 mm) of space on each side and at the top. Allow for
2" (50.8 mm) of space behind the refrigerator. If your refrigerator
has an ice maker, allow extra space at the back for the water line
connections. When installing your refrigerator next to a fixed wall,
leave a 2" (50.8 mm) minimum space on each side (depending on
your model) to allow the doors to swing open.
NOTES:
■ This refrigerator is intended for use in a location where the
temperature ranges from a minimum of 55°F (13°C) to a
maximum of 110°F (43°C). The preferred room temperature
range for optimum performance, which reduces electricity
usage and provides superior cooling, is between 60°F (15°C)
and 90°F (32°C). It is recommended that you do not install the
refrigerator near a heat source, such as an oven or radiator.
■ Normal minimum cabinet cut-out width required for product
installation is 36" (91.44 cm). However, if the product is placed
against an extended wall and the ability to remove the crisper
pans is desired, an additional 18" (45.72 cm) of cabinet width
is required, so a total cabinet opening width of 54" (137.16
cm) is recommended.
Electrical Requirements
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115 V, 60 Hz, AC only, 15 or 20 A fused, grounded electrical
supply is required. It is recommended that a separate circuit
serving only your refrigerator be provided. Use an outlet that
cannot be turned off by a switch. Do not use an extension cord.
NOTE: Before performing any type of installation or cleaning,
or removing a light bulb, disconnect the refrigerator from
the electrical source. When you are finished, reconnect the
refrigerator to the electrical source and reset the control
(Thermostat, Refrigerator or Freezer Control depending on the
model) to the desired setting. See the “Using the Controls” section.
REFRIGERATOR USE
Ensuring Proper Air Circulation
In order to ensure proper temperatures, you need to permit air to
ow between the two sections. Cold air enters the bottom of the
freezer section and moves up. It then enters the refrigerator section
through the top vent. Air then returns to the freezer as shown.
Do not block any airow vents. If the vents are blocked, airow
will be obstructed and temperature and moisture problems may
occur.
1/2" (12.7 mm)
2" (50.8 mm)
9
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid odor
transfer and drying out of food, wrap or cover foods tightly.
Using the Controls
For your convenience, your refrigerator controls are preset at the
factory. When you rst install your refrigerator, make sure that the
controls are still preset. The Refrigerator Control and the Freezer
Control should both be set to the “mid-settings”.
IMPORTANT: The Refrigerator Control adjusts the refrigerator
compartment temperature. Every click on “Refrigerator
Temperature” button makes the refrigerator compartment more
colder. Once you get the last level the system will go back to the
initial level.
■ The Freezer Control adjusts the freezer compartment
temperature. Settings to the front of the mid-setting make the
temperature less cold. Settings to the back of the mid-setting
make the temperature colder.
■ Wait 24 hours before you put food into the refrigerator. If you
add food before the refrigerator has cooled completely, your
food may spoil.
NOTE: Adjusting the Refrigerator and Freezer Controls to
a higher (colder) than recommended setting will not cool
the compartments any faster.
Adjusting the Controls
Give the refrigerator time to cool down completely before adding
food. It is best to wait 24 hours before you put food into the
refrigerator. The settings indicated in the previous section should
be correct for normal household refrigerator usage. The controls
are set correctly when milk or juice is as cold as you like and when
ice cream is rm.
REFRIGERATOR FREEZER
If you need to adjust temperatures in the refrigerator or freezer,
use the settings listed in the chart below as a guide. Wait at least
24 hours between adjustments.
Condition/Reason: Adjustment:
Refrigerator too warm Refrigerator control one setting higher
Freezer too warm/
too little ice
Freezer control one setting higher
Refrigerator too cold Refrigerator control one setting lower
Freezer too cold Freezer control one setting lower
REFRIGERATOR FEATURES
Your model may have some or all of these features.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
Refrigerator Shelves
(number of shelves varies by model)
Store similar foods together and adjust the shelves to t different
heights. This reduces the time the refrigerator door is open and
saves energy.
To Remove and Replace a Shelf:
1. Lift the back of the shelf to remove from the ribs. Pull the shelf
forward until it is released.
2. Replace the shelf by aligning the shelf with the ribs. Slide the
shelf onto the shelf supports. Be sure that the shelf is securely
in position.
Deli Drawer
(on some models)
The deli drawer stores raisins, nuts, spreads, and other small items
at normal refrigerator temperatures.
10
To Remove and Replace the Deli Drawer:
1. Remove the deli drawer by sliding it straight out to the stop.
Lift the front up and out of the ribs. Tilt the drawer sideways to
remove it from the refrigerator compartment.
2. Replace the deli drawer by sliding it back past the stop and
pushing it into place.
Convertible Vegetable/Meat Drawer,
Crisper and Covers
(on some models)
Crisper and Convertible Vegetable/Meat Drawers
To Remove and Replace Drawers:
1. Slide crisper or meat drawer straight out to the stop. Lift the
front of drawer with one hand while supporting the bottom of
drawer with the other hand and slide the drawer out the rest
of the way.
2. Replace the crisper or meat drawer by sliding it back in fully
past the drawer stop.
Crisper and Convertible Vegetable/Meat Drawer
Covers
To Remove and Replace Covers:
1. Remove the crisper and meat drawer. Tilt the front of the shelf
up and pull to release the stoppers from the ribs. Pull the cover
forward until it is released. Repeat steps to remove the meat
drawer cover.
2. Replace the meat drawer cover into supports or slides on
sidewalls of the refrigerator and slide the front of the cover
frame into place. Repeat steps to replace the crisper cover.
Meat Storage Guide
Store most meat in original wrapping as long as it is airtight and
moisture-proof. Rewrap if necessary. See the following chart for
storage times. When storing meat longer than the times given,
freeze the meat.
Fresh sh or shellsh Use same day as purchased
Chicken, ground beef, variety
meat (liver, etc.)
1-2 days
Cold cuts, steaks/roasts 3-5 days
Cured meats 7-10 days
Leftovers: Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
Crisper Humidity Control
(on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between Fruit (left side)
and Vegetables (right side).
Fruit (left side, open) lets moist air out of the crisper for best
storage of fruits and vegetables with skins.
■ Fruit: Wash, let dry and store in refrigerator in plastic
bag or crisper. Do not wash or hull berries until they are
ready to use. Sort and keep berries in original container
in crisper, or store in a loosely closed paper bag on a
refrigerator shelf.
■ Vegetables with skins: Place in plastic bag or plastic
container and store in crisper.
Vegetables (right side, closed) keeps moist air in the crisper for
best storage of fresh, leafy vegetables.
■ Leafy vegetables: Wash in cold water, drain and trim or
tear off bruised and discolored areas. Place in plastic bag
or plastic container and store in crisper.
FREEZER FEATURES
Your model may have some or all of these features.
Frozen Food Storage Guide
Storage times will vary according to the quality and type of
food, the type of packaging or wrap used (should be airtight and
moisture-proof), and the storage temperature. Ice crystals inside a
sealed package are normal. This simply means that moisture in the
food and air inside the package have condensed, creating
ice crystals.
Put no more unfrozen food into the freezer than will freeze within
24 hours (no more than 2 to 3 lbs of food per cubic foot [907 to
1,350 g per 28 L] of freezer space). Leave enough space in the
freezer for air to circulate around packages. Be certain to leave
enough room for the door to close tightly.
For more information on preparing food for freezing, check a
freezer guide or reliable cookbook.
Freezer Shelf
(number of shelves varies by model)
To Remove and Replace the Bottom Shelf:
1. Lift up the front and back of the shelf, and remove from the
cabinet. Be sure not to remove the retaining rods.
2. Replace the shelf aligning the rods with the cabinet ribs.
Apply a little pressure on the shelf to attach the rods to the
ribs of the cabinet.
To Remove and Replace the Mid and Top Shelf:
1. With your hand, push the shelf from bottom to top until it is
released from the holding rod. Pull the shelf until it is released
from the rear rod. Remove from the cabinet.
11
2. To replace the shelf:
■ Replace rods into the support holes. Push the rods down so
it clicks into the hole.
■ Identify the front and rear trim of the shelf.
■ Place the rear trim on the rear rod and push the shelf so it
clicks the rod into the trim rear (Keep the front raised while
pushing).
■ Lower the front of the shelf until the front trim is on the rod
and push the shelf down so it clicks the rod into the trim rear.
NOTE: Be sure that both sides of the shelf are positioned
evenly in the shelf support holes and the shelf is secure.
Freezer Bin
(on some models)
The freezer bin can be used to store bags of frozen fruits and
vegetables that may slide off freezer shelves.
To Remove and Replace the Freezer Bin:
1. Remove the bin by sliding it out to the stop. Lift the front to
slide the bin out the rest of the way.
2. Replace the bin by positioning it on the rails. Lift the bin front
slightly while pushing it in fully past the stops.
DOOR FEATURES
Door Bins
(on some models)
To Remove and Replace the Bins:
1. Remove the bin by lifting it and pulling it straight out.
2. Replace the bin by sliding it in above the desired supports
and then pushing it down until it stops.
Door Rails or Bins
(on some models)
The door rails or bins may be removed for easier cleaning.
Snap-On Door Rails or Bins
To Remove and Replace the Rails or Bins:
1. Remove the rails or bins by pushing in slightly on the front of
the bracket while pulling out on the inside tab. Repeat these
steps for the other end of the rail or bin.
2. Replace the rails or bins by aligning the ends of the brackets
with the buttons on the sides of the door liner. Firmly snap
bracket onto the tabs above the shelf as shown.
Drop-In Door Rails
To Remove and Replace the Rails:
1. Remove the rails by pulling straight up on each end of the rail.
2. Replace the rails by sliding the shelf rail into the slots on the
door and pushing the rail straight down until it stops.
REFRIGERATOR CARE
Cleaning
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both compartments about once a month to avoid
buildup of odors. Wipe up spills immediately.
To Clean Your Refrigerator:
1. Unplug refrigerator or disconnect power.
2. Remove all removable parts from inside, such as shelves,
crispers, etc.
12
3. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
■ Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, ammable uids, cleaning
waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on plastic parts, interior
and door liners or gaskets. Do not use paper towels,
scouring pads, or other harsh cleaning tools. These can
scratch or damage materials.
■ To help remove odors, you can wash interior walls
with a mixture of warm water and baking soda
(2 tbs to 1 qt [26 g to 0.95 L] of water).
4. Determine whether your refrigerator exterior is painted
metal, Ultra Satin™ (stainless look) nish, brushed aluminum or
stainless steel, and choose the appropriate cleaning method.
NOTE: Ultra Satin™ (stainless look) finish has a smooth, uniform
color with a glossy finish that resists fingerprints. Stainless
steel has a distinct grainy texture with variation in color that is
natural to steel.
Painted metal: Wash exteriors with a clean sponge or soft
cloth and a mild detergent in warm water. Do not use abrasive
or harsh cleaners, or cleaners designed for stainless steel. Dry
thoroughly with a soft cloth. Additionally, to avoid damage to
painted metal exteriors, apply appliance wax (or auto paste
wax) with a clean, soft cloth. Do not wax plastic parts.
Brushed aluminum: Wash with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners, or cleaners designed for stainless steel. Dry
thoroughly with a soft cloth.
Ultra Satin™ (stainless look) finish: Wash with a clean
sponge or soft cloth and a mild detergent in warm water. Do
not use abrasive or harsh cleaners, or cleaners designed for
stainless steel. Dry thoroughly with a soft cloth.
Stainless steel finish: Wash with a clean sponge or soft cloth
and a mild detergent in warm water. Do not use abrasive or
harsh cleaners. Dry thoroughly with a soft cloth.
■ To keep your stainless steel refrigerator looking like
new and to remove minor scuffs or marks, it is suggested
that you use the manufacturer’s approved Stainless
Steel Cleaner and Polish. To order the cleaner, see the
“Accessories” section.
IMPORTANT: This cleaner is for stainless steel parts only.
■ Do not allow the Stainless Steel Cleaner and Polish to
come into contact with any plastic parts such as the trim
pieces, dispenser covers or door gaskets. If unintentional
contact does occur, clean plastic part with a sponge and
mild detergent in warm water. Dry thoroughly with a soft
cloth.
5. If your model has a touch screen display on the dispenser
panel, clean the screen using a soft, lint-free cloth. Mix a mild
detergent with water, then use the mixture to dampen the cloth
and gently wipe the screen.
■ To avoid unintentionally changing settings, make sure the
refrigerator is unplugged or the power is disconnected
before wiping the screen.
■ Do not over-saturate the cloth. Do not spray or wipe
liquids directly onto the screen. Do not use abrasive or
harsh cleaners such as window sprays, scouring cleansers,
ammable uids, cleaning waxes, concentrated detergents,
nail polish remover, bleaches or cleansers containing
petroleum products. Do not use paper towels, scouring
pads, or other harsh cleaning tools. These can scratch or
damage materials.
6. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is particularly
greasy or dusty, or there is signicant pet trafc in the home,
the condenser should be cleaned every 2 to 3 months to ensure
maximum efciency.
If you need to clean the condenser:
■ Remove the base grille. See the “Base Grille” graphic or
“Base Grille” section.
■ Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
■ Replace the base grille when nished.
7. Plug in refrigerator or reconnect power.
Lights
IMPORTANT: The lighting system in this appliance may consist of:
■ Sealed LED modules
■ LED Bulbs
■ Incandescent Bulbs
■ Or a combination of the above.
If a Sealed LED Module(s) do not illuminate when the refrigerator
and/or freezer door is opened, call whirlpool service for technical
support. (See User Guide).
See "Warranty" for contact information.
IF a LED Bulb or incandescent bulb does not turn ON when the
refrigerator and/or freezer door is opened, replace with a bulb
recommended by Whirlpool and following the next procedure:
1. Unplug refrigerator or disconnect power.
2. Remove light cover (in some models).
NOTE: To clean the light cover, follow the instructions in
REFRIGERATOR CARE section.
3. Remove light bulb and replace with one of the same size, shape
and wattage, recommended by Whirlpool.
4. Reinstall light cover (in some models).
5. Plug in refrigerator or reconnect power.
NOTE: Not all appliance bulbs will t your refrigerator. Be sure to
replace the bulb with one of the same size and shape. On some
models, the interior lights require a 40 W bulb max.
13
Power Interruptions
If the power will be out for 24 hours or less, keep the door or
doors closed (depending on your model) to help food stay cold
and frozen.
If the power will be out for more than 24 hours, do one of the
following:
■ Remove all frozen food and store it in a frozen food locker.
■ Place 2 lbs (907 g) of dry ice in the freezer for every cubic
foot (28 L) of freezer space. This will keep the food frozen for
2 to 4 days.
■ If neither a food locker nor dry ice is available, consume or
can perishable food at once.
REMEMBER: A full freezer stays cold longer than a partially lled
one. A freezer full of meat stays cold longer than a freezer full of
baked goods. If you see that food contains ice crystals, it may be
refrozen, although the quality and avor may be affected. If the
condition of the food is poor, dispose of it.
Vacation and Moving Care
Vacations
If You Choose to Leave Refrigerator On While You Are
Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
NOTE: Depending on your model, raise the wire shutoff arm to
the Off (up) position or press the switch to Off.
4. Empty the ice bin.
If You Choose to Turn Refrigerator Off Before You Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one
day ahead of time.
■ When the last load of ice drops, raise the wire shutoff
arm to the Off (arm up) position or move the switch to the
Off (left) setting.
3. Unplug refrigerator.
4. Clean, wipe, and dry thoroughly.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one
day ahead of time.
■ Disconnect the water line from the back of the refrigerator.
■ When the last load of ice drops, raise the wire shutoff
arm to the Off (arm up) position or move the switch to the
Off setting.
2. Remove all food from the refrigerator and pack all frozen
food in dry ice.
3. Empty the ice bin.
4. Unplug refrigerator.
5. Clean, wipe, and dry thoroughly.
6. Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
7. Depending on the model, raise the front of the refrigerator
so it rolls more easily or screw in the leveling legs so they
don't scrape the oor. See the “Adjust the Doors” or the “Door
Removal, Leveling, and Alignment” sections.
8. Tape the doors closed and tape the power cord to the back of
the refrigerator.
When you get to your new home, put everything back and refer
to the Installation Instructions for preparation instructions. Also,
if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
14
GENERAL OPERATION Possible Causes and/or Recommended Solutions
Refrigerator will not operate
■ Not connected to an electrical supply: Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
■ No power to the electrical outlet: Plug in a lamp to see if the outlet is working.
■ Household fuse has blown or circuit breaker has tripped: Replace the fuse or reset the circuit
breaker. If the problem continues, contact a licensed electrician.
■ New installation: Following installation, allow 24 hours for the refrigerator and freezer to
cool completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either
compartment (refrigerator or freezer) more quickly.
Motor seems to run too
much
■ Your new refrigerator has an energy-efcient motor: The refrigerator may run longer than
you’re used to, because the compressor and fans operate at lower speeds that are more
energy-efcient. This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is
added, the doors are opened often, or if a door has been left open.
Refrigerator seems noisy
The compressor in your new refrigerator regulates temperature more efciently and uses less
energy than older models. During various stages of operation, you may hear normal operating
sounds that are unfamiliar.
The following noises are normal:
■ Popping: Heard when the inside walls contract/expand, especially during initial cooldown.
■ Pulsating/Whirring: Heard when the fans/compressor adjust to optimize performance during
normal operation.
■ Rattling: Heard when water passes through the water line, or due to the ow of refrigerant.
Rattling may also come from items placed on top of the refrigerator.
■ Water running or gurgling: Heard when ice melts during the defrost cycle and water runs into
the drain pan.
■ Sizzling: Heard when water drips onto the heater during the defrost cycle.
TROUBLESHOOTING
First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
31
NOTES/NOTAS
W11366705A
07/19
Printed in U.S.A.
Impreso en EE.UU. ©2019 Sears Brands, LLC
Kenmore ®
Customer Care Hotline
To schedule in-home repair service
or order replacement parts
Para pedir servicio de reparación
a domicilio, y ordenar piezas
1-844-553-6667
www. kenmore. com
®
