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22
TROUBLESHOOTING (CONT.)
Problem
Possible Solution
Humidifier makes a loud
or unusual noise.
Make sure the water tank is properly in place (see Getting Started, page
8).
Set mist level to a lower setting.
Empty the base chamber. Refill the water tank (not the base chamber) and
place the water tank properly onto the base.
When using the warm mist function, the heating element may make a
gurgling noise if the water level is low. Add more water to the water tank.
The humidifier may be malfunctioning. Stop using the humidifier and
contact Customer Support (see page 27).
Mist leaks from the base.
Make sure the water tank is properly in place (see Getting Started, page
8).
White dust appears
around or in the
humidifier.
We recommend using purified to fill the humidifier. Avoid using water with
high mineral content, such as tap water.
Clean the humidifier (see Care & Maintenance, page 16).
Water visibly leaks from
the humidifier.
Avoid running the humidifier in a room with over 60% relative humidity.
Wipe any excess water o the top and bottom of the base.
Do not shake the humidifier.
Make sure to place the humidifier on a flat, level surface.
Check the water tank for leaks. If there are leaks, contact Customer
Support (see page 27).
The area around the
humidifier is damp or wet
from condensation.
Humidity may be too high. Turn down the mist level, turn o the humidifier,
or open a door or window to the room.
Open a window to ensure proper airflow for the humidifier, or move the
humidifier to a more well-ventilated room.
Make sure the water tank is properly in place (see Getting Started, page
8).
When replacing the water tank, wipe o excess water from the water tank
and base.
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