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21
Problem Possible Solution
Humidifier doesn’t
turn on, or turns o
unexpectedly.
Plug the humidifier into a working outlet and turn it on.
Add purified water to the water tank.
Little or no mist comes
out.
Turn the mist level to a higher setting.
Fill the water tank.
There may be too much water in the base chamber. Empty the base
chamber. Refill the water tank (not the base chamber) and place the water
tank properly onto the base.
Make sure the air inlets on the bottom of the base and in the aroma box
are not blocked. The humidifier should not be set on carpet or other
surfaces that may block the air inlets.
Clean the humidifier (see Care & Maintenance, page 16). Make sure
the nozzles are not blocked or clogged.
Make sure the humidifier is on a level surface.
If the water tank or base was washed with detergent, rinse thoroughly with
clean water to remove any detergent.
Clean the water filter (see page 16) or replace the water filter sponge
with a new one. One replacement water filter sponge is included with this
humidifier. For information on additional replacements, contact Customer
Support (see page 27).
Humidifier uses water too
quickly.
The humidifier uses up water based on the environmental temperature
and humidity. If your environment is cold and/or dry, the humidifier will run
out of water faster.
Using the warm mist function will use up water faster.
Humidifier produces an
unusual smell.
If the humidifier is new, unplug and rinse all parts, then place in a cool, dry
place for 12 hours.
If essential oils were placed on the aroma pad, rinse the pad under clean
water and allow it to dry.
Clean the humidifier (see Care & Maintenance, page 16).
TROUBLESHOOTING
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