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31
Solutions to Common Inquiries
PROBLEM POSSIBLE CAUSES SOLUTIONS PREVENTIVE
MEASURES
Pilling
(Fibers
ball up
and cling
to fabric.)
• Pilling is normal with
synthetic and perma-
nent press fabrics. This
is due to abrasion from
normal wear.
• Use a lint brush or
shaver to remove pills.
• Use fabric softener
in washer to lubri-
cate fibers.
• When ironing, use
spray starch or fab-
ric finish on collars
and cuffs.
• Turn items inside
out to reduce abra-
sion.
Residue
or powder
on dark
items;
Stiff, harsh
fabrics.
• Undissolved detergent.
• Some granular deter-
gents can combine with
hard water minerals to
form a residue.
• Overloading washer.
• Rewash load. • Increase water tem-
perature using hot-
test water safe for
fabric.
• DO NOT
overload
washer.
• Use liquid detergent
or nonprecipitat-
ing water condition-
er with powder de-
tergent.
Wrinkling • Overloading washer.
• Incorrect wash cycle for
wash load.
• Reduce load size.
• Rinse in cold water
with liquid fabric soft-
ener using the casual
or delicate cycle.
• DO NOT overload
washer.
• Remove items from
washer as soon as
cycle is completed.
• Use liquid fabric
softener.
Yellow
buildup
of body
soil on
synthetic
fabrics
• Agitation time too short.
• Wash water temperature
too low.
• Not enough detergent.
• Soak in detergent
booster or product
containing enzymes.
• Wash in hottest water
safe for fabric using
casual cycle.
• Increase detergent.
• Add bleach safe for
fabric or treat with
color remover.
• Select correct cycle.
• Use correct amount
of detergent.
• Wash synthetics
frequently using hot
or warm water.
Yellow or
brown rust
stains
• Iron or manganese in
water supply, water
pipes, or water heater.
• To restore discolored
load of whites, use
rust remover safe for
fabric.
• DO NOT use chlorine
bleach to remove rust
stains. It may intensify
discoloration.
• Use nonprecipitat-
ing water softener.
• Before washing,
run hot water for a
few minutes to clear
lines.
• Drain water heater
occasionally.
• For an ongoing
problem, install an
iron filter in your wa-
ter supply system.
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