Fitbit 810038857220 Charge 5 Advanced Fitness, Health Tracker

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User Manual

This is the main product document for model 810038857220.

The file format is pdf, 70 pages, you can download this manual here .

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User Manual
Version 1.0
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Table of Contents
Get started 6
What's in the box 6
Charge your tracker 7
Set up Charge 5 8
See your data in the Fitbit app 8
Unlock Fitbit Premium 9
Wear Charge 5 10
Placement for all-day wear vs. exercise 10
Fasten the band 11
Handedness 12
Wear and care tips 13
Change the band 13
Remove a band 13
Attach a band 14
Basics 15
Navigate Charge 5 15
Basic navigation 15
Quick settings 16
Adjust settings 18
Display 18
Quiet modes 19
Other settings 20
Check battery level 20
Set up device lock 21
Adjust always-on display 21
Turn off the screen 22
Apps and Clock Faces 23
Change the clock face 23
Open apps 23
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Notifications from your phone 25
Set up notifications 25
See incoming notifications 25
Manage notifications 26
Turn off notifications 26
Answer or reject phone calls 27
Respond to messages (Android phones) 28
Timekeeping 29
Use the Alarms app 29
Dismiss or snooze an alarm 29
Use the Timers app 30
Activity and Wellness 31
See your stats 31
Track a daily activity goal 31
Choose a goal 32
Track your hourly activity 32
Track your sleep 32
Set a sleep goal 33
Learn about your sleep habits 33
Manage stress 33
Use the EDA Scan app 33
Check your stress management score 34
Advanced health metrics 35
Exercise and Heart Health 36
Track your exercise automatically 36
Track and analyze exercise with the Exercise app 36
Phone GPSrequirements 37
Customize your exercise settings 38
Check your workout summary 40
Check your heart rate 40
Custom heart-rate zones 42
Receive heart-rate notifications 43
View your cardio fitness score 44
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Share your activity 44
Fitbit Pay 45
Use credit and debit cards 45
Set up Fitbit Pay 45
Make purchases 46
Change your default card 47
Pay for transit 47
Update, Restart, and Erase 48
Update Charge 5 48
Restart Charge 5 48
Erase Charge 5 49
Troubleshooting 50
Heart-rate signal missing 50
GPS signal missing 50
Other issues 51
General Info and Specifications 52
Sensors andComponents 52
Materials 52
Wireless technology 52
Haptic feedback 52
Battery 53
Memory 53
Display 53
Band size 53
Environmental conditions 54
Learn more 54
Return policy and warranty 54
Regulatory and Safety Notices 55
USA:Federal Communications Commission(FCC) statement 55
Canada:Industry Canada (IC)statement 56
European Union (EU) 57
Argentina 59
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Australia and New Zealand 59
Belarus 59
Customs Union 60
Indonesia 60
Israel 60
Japan 60
Kingdom of Saudi Arabia 61
Mexico 61
Morocco 61
Nigeria 62
Oman 62
Philippines 62
Serbia 62
Singapore 63
South Korea 63
Taiwan 63
United Arab Emirates 66
United Kingdom 67
Vietnam 67
About the Battery 67
IP Rating 68
Safety Statement 68
Regulatory Markings 68
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Get started
Meet Fitbit Charge 5, our most advanced health and fitness tracker that helps you
keep a pulse on your stress, physical readiness, heart health, and overall well-being.
Take a moment to review our complete safety information at fitbit.com/safety.
Charge 5 is not intended to provide medical or scientific data.
What's in the box
Your Charge 5 box includes:
Tracker with small band
(color and material varies)
Charging cable Additional large band
The detachable bands on Charge 5 come in a variety of colors and materials, sold
separately.
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Charge your tracker
A fully-charged Charge 5 has a battery life of up to 7 days. Battery life and charge
cycles vary with use and other factors; actual results will vary.
To charge Charge 5:
1. Plug the charging cable into the USB port on your computer, a UL-certified
USB wall charger, or another low-energy charging device.
2. Hold the other end of the charging cable near the port on the back of the
tracker until it attaches magnetically. Make sure the pins on the charging cable
align with the port on the back of your tracker.
Charging fully takes about 1-2 hours. While Charge 5 charges, double-tap the screen
to turn it on and check the battery level. Swipe right on the battery screen to use
Charge 5. A fully charged tracker shows a solid battery icon.
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Set up Charge 5
Set up Charge 5 with the Fitbit app. The Fitbit app is compatible with most popular
phones. See fitbit.com/devices to check if your phone is compatible.
To get started:
1. Download the Fitbit app:
l Apple App Store for iPhones
l Google Play Store for Android phones
2. Install the app, and open it.
l
If you already have a Fitbit account, log in to your account tap the
Today tab your profile picture Set Up a Device.
l If you don't have a Fitbit account, tap Join Fitbit to be guided through a
series of questions to create a Fitbit account.
3. Continue to follow the on-screen instructions to connect Charge 5 to your
account.
When you're done with setup, read through the guide to learn more about your new
tracker and then explore the Fitbit app.
For more information, see the related help article.
See your data in the Fitbit app
Open the Fitbit app on your phone to view your activity, health metrics, and sleep
data; log food and water; participate in challenges; and more.
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Unlock Fitbit Premium
Fitbit Premium is your personalized resource in the Fitbit app that helps you stay
active, sleep well, and manage stress. A Premium subscription includes programs
tailored to your health and fitness goals, personalized insights, hundreds of
workouts from fitness brands, guided meditations, and more.
Charge 5 includes a 6-month Fitbit Premium membership for eligible customers in
certain countries.
For more information, see the related help article.
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Wear Charge 5
WearCharge 5 around your wrist. If you need to attach a different size band, or if
you purchased another band, see the instructions in "Change the band" on page13.
Placement for all-day wear vs. exercise
When you're not exercising, wear Charge 5 a finger's width above your wrist bone.
In general, it's always important to give your wrist a break on a regular basis by
removing your tracker for around an hour after extended wear. We recommend
removing your tracker while you shower. Although you can shower while wearing
your tracker, not doing so reduces the potential for exposure to soaps, shampoos,
and conditioners, which can cause long-term damage to your tracker and may
cause skin irritation.
For optimized heart-rate tracking while exercising:
l During a workout, experiment with wearing your tracker a bit higher on your
wrist for an improved fit. Many exercises, such as bike riding or weight lifting,
cause you to bend your wrist frequently, which could interfere with the heart-
rate signal if the tracker is lower on your wrist.
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l Wear your tracker on top of your wrist, and make sure the back of the device
is in contact with your skin.
l Consider tightening your band before a workout and loosening it when you’re
done. The band should be snug but not constricting (a tight band restricts
blood flow, potentially affecting the heart-rate signal).
Fasten the band
1. Place Charge 5 around your wrist.
2. Slide the bottom band through the first loop in the top band.
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3. Tighten the band until it fits comfortably, and press the peg through one of
the holes in the band.
4. Slide the loose end of the band through the second loop until it lies flat on
your wrist. Make sure the band isn’t too tight. Wear the band loosely enough
that it can move back and forth on your wrist.
Handedness
For greater accuracy, you must specify whether you wear Charge 5 on your
dominant or non-dominant hand. Your dominant hand is the one you use for writing
and eating. To start, the Wrist setting is set to non-dominant. If you wear Charge 5
on your dominant hand, change the Wrist setting in the Fitbit app:
From the Today tab in the Fitbit app, tap your profile picture Charge 5 tile
Wrist Dominant.
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Wear and care tips
l Clean your band and wrist regularly with a soap-free cleanser.
l If your tracker gets wet, remove and dry it completely after your activity.
l Take your tracker off from time to time.
Change the band
Charge 5 comes with a small band attached and an additional large, bottom band in
the box. Boththe top and bottom bands can be swapped with accessory bands,
sold separately on fitbit.com. For band measurements, see "Band size" on page53.
Remove a band
1. Turn over Charge 5 and find the band latches.
2. To release the latch, use your fingernail to press the flat button toward the
band.
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3. Gently pull the band away from the tracker to release it.
4. Repeat on the other side.
Attach a band
To attach a band, press it into the end of the tracker until you hear a click and it
snaps into place. The band with the loops and peg attaches to the top of the
tracker.
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Basics
Learn how to manage settings, set a personal PIN code, navigate the screen, and
check the battery level.
Navigate Charge 5
Charge 5 has a color AMOLED touchscreen display.
Navigate Charge 5 by tapping the screen and swiping side to side and up and down.
To preserve battery, the tracker’s screen turns off when not in use.
Basic navigation
The home screen is the clock.
l Firmly tap the screen twice or turn your wrist to wake Charge 5.
l Swipe down from the top of the screen to access quick settings, the Payments
app , and the Settings app . While in quick settings, swipe right to
return to the clock screen.
l Swipe up to see your daily stats. To return to the clock screen, swipe right.
l Swipe left and right to see the apps on your tracker.
l Swipe right to go back to a previous screen. Firmly double-tap the screen to
return to the clock screen.
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Quick settings
For a faster way to access certain settings, swipe down from the clock screen.Tap a
setting to adjust it. When you turn off a setting, the icon appears dim with a line
through it.
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Payments
Make contactless payments from your wrist with Fitbit
Pay.
DNDmode
When the do not disturb setting is on:
l Notifications, goal celebrations, and reminders
are muted.
l
The do not disturb icon illuminates in quick
settings.
You can't turn on the do not disturb setting and sleep
mode at the same time.
Sleep mode
When the sleep mode setting is on:
l Notifications, goal celebrations, and reminders
are muted.
l The screen's brightness is set to dim.
l The screen stays dark when you turn your wrist.
To wake Charge 5, firmly tap the screen twice.
l
The sleep mode icon illuminates in quick
settings.
Sleep mode turns off automatically when you set a
sleep schedule. For more information, see "Adjust
settings" on the next page
You can't turn on the do not disturb setting and sleep
mode at the same time.
Screen wake
When you set screen wake to Auto , the screen
turns on each time you turn your wrist.
Whenyou set screen wake to Manual , firmly tap
the screen twice to turn it on.
Water lock
Turn on the water lock setting when you're in water, for
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example showering or swimming, to prevent your
screen from activating. When water lock is on, your
screen locks, and the water lock icon appears at the
bottom. Notifications and alarms still appear on your
tracker, but you must unlock your screen to interact
with them.
To turn on water lock, tap swipe down from the clock
screen tap Water Lock firmly tap your screen
twice. To turn off water lock, double-tap your screen
again.
Note that water lock turns on automatically when you
start a swim in the Exercise app .
Settings app Tap the Settings app to open it. For more
information, see "Adjust settings" below.
Adjust settings
Manage basic settings in the Settings app . Swipe down from the clock screen
and tap the Settings app to open it. Tap a setting to adjust it. Swipe to see the
full list of settings.
Display
Brightness Change the screen's brightness.
Screen
wake
Change whether the screen turns on when you turn your wrist.
Screen
timeout
Adjust the amount of time before the screen turns off or switches to
the always-on display clock face.
Always-on
display
Turn always-on display on or off. For more information, see "Adjust
always-on display" on page21.
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Quiet modes
Exercise
focus
Turn off notifications while using the Exercise app .
Do not
disturb
Turn off all notifications.
Sleep
mode
Adjust sleep mode settings, including setting a schedule for the
mode to automatically turn on and off.
To set a schedule:
1.
Open the Settings app and tap Quiet modes Sleep Mode
Schedule Interval.
2. Tap the start or end time to adjust when the mode turns on and
off. Swipe up or down to change the time, and tap the time to
select it. Sleep mode automatically turns off at the time you
schedule, even if you manually turned it on.
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Other settings
Heart rate Turn heart-rate tracking on or off.
Heart zone
notifications
Turn the heart-zone notifications that you receive during everyday
activity on or off. For more information, see the related help article.
Vibrations Adjust your tracker's vibration strength.
GPS Choose the GPS mode. For more information, see the related help
article.
Device Info View your tracker's regulatory information and activation date,
which is the day your tracker's warranty begins. The activation date
is the day you set up your device.
Tap Device Info System Info to see the activation date.
For more information, see the related help article.
Restart
device
Tap
Restart device
Restart
to restart your
tracker
.
Check battery level
From the clock face, swipe up. The battery level is at the top of the screen.
If your tracker's battery is low (fewer than 24 hours remaining), the battery
indicator turns red. If your tracker's battery is critically low (fewer than 4 hours
remaining), a warning appears on the clock face and the battery indicator flashes.
When the battery is low:
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l If you’re tracking an exercise with GPS, GPS tracking turns off
l Always-on display is turned off
l You can't use quick replies
l You won't receive notifications from your phone
Charge Charge 5 to use or adjust these features.
Set up device lock
To help keep your tracker secure, turn on device lock in the Fitbit app, which
prompts you to enter a personal 4-digit PINcode to unlock your tracker. If you set
up Fitbit Pay to make contactless payments from your tracker, device lock is turned
on automatically and you're required to set a code. If you don't use Fitbit Pay,
device lock is optional.
Turn on device lock or reset your PINcode in the Fitbit app:
From the Today tab in the Fitbit app, tap your profile picture Charge 5 tile
Device Lock.
For more information, see the related help article.
Adjust always-on display
Turn on always-on display to show the time on your tracker, even when you're not
interacting with the screen.
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To turn always-on display on or off:
1. Swipe down from the clock face to access quick settings.
2.
Tap the Settings app Display settings Always-on display.
3. Tap Always-on display to turn the setting on or off. To set the display to
automatically turn off during certain hours, tap Off-hours.
Note that turning on this feature impacts your tracker's battery life. When always-
on display is turned on, Charge 5 requires more frequent charging.
Clock faces without an always-on display mode use a default always-on display
clock face.
Always-ondisplay automatically turns off when your tracker's battery is critically
low.
For more information, see the related help article.
Turn off the screen
To turn off your tracker's screen when not in use, briefly cover the tracker face with
your opposite hand or turn your wrist away from your body.
Note that if you turn on the always-on display setting, the screen won't turn off.
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Apps and Clock Faces
Learn how to change your clock face and access apps on Charge 5.
Change the clock face
The Fitbit Clock Gallery offers a variety of clock faces to personalize your tracker.
1.
From the Today tab in the Fitbit app, tap your profile picture Charge 5
tile.
2. Tap Clock Faces.
3. Browse the available clock faces. Tap a clock face to see a detailed view.
4. Tap Install to add the clock face to Charge 5.
Open apps
From the clock face, swipe left and right to see the apps installed on your tracker.
Swipe up or tap an app to open it. Swipe right to return to a previous screen, or
double tap to return to the clock screen.
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Notifications from your phone
Charge 5 can show call, text, calendar, and app notifications from your phone to
keep you informed. Keep your tracker within 30 feet of your phone to receive
notifications.
Set up notifications
Check that Bluetooth on your phone is on and that your phone can receive
notifications (often under Settings Notifications). Then set up notifications:
1.
From the Today tab in the Fitbit app, tap your profile picture Charge 5
tile.
2. Tap Notifications.
3. Follow the on-screen instructions to pair your tracker if you haven't already.
Call, text, and calendar notifications are turned on automatically.
4. To turn on notifications from apps installed on your phone, including Fitbit and
WhatsApp, tap App Notifications and turn on the notifications you want to
see.
Note that if you have an iPhone, Charge 5 shows notifications from all calendars
synced to the Calendar app. If you have an Android phone, Charge 5 shows
calendar notifications from the calendar app you chose during setup.
For more information, see the related help article.
See incoming notifications
A notification causes your tracker to vibrate. Tap the notification to expand the
message.
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If you don't read the notification when it arrives, you can check it later in the
Notifications app . Swipe right or left to the Notifications app , then swipe
up to open it. Your tracker shows the first 250 characters of the notification. Check
your phone for the full message.
Manage notifications
Charge 5 stores up to 10 notifications, after which the oldest are replaced as you
receive new ones.
Manage notifications in the Notifications app :
l Swipe up to scroll through your notifications, and tap any notification to
expand it.
l To delete a notification, tap to expand it, then swipe to the bottom and tap
Clear.
l To delete all notifications at once, swipe up until you reach the end of your
notifications and tap Clear All.
l To exit the notifications screen, swipe right.
Turn off notifications
Turn off certain notifications in the Fitbit app, or turn off all notifications in quick
settings on Charge 5. When you turn off all notifications, your tracker won't vibrate
and the screen won't turn on when your phone receives a notification.
To turn off certain notifications:
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1.
From the Today tab in the Fitbit app on your phone, tap your profile
picture Charge 5 tile Notifications.
2. Turn off the notifications you no longer want to receive on your tracker.
To turn off all notifications:
1. From the clock face, swipe down to access quick settings.
2.
Turn on DNDMode . All notifications and reminders are turned off.
Note that if you use the do not disturb setting on your phone, you don't receive
notifications on your tracker until you turn off this setting.
Answer or reject phone calls
If paired to an iPhone or Android phone, Charge 5 lets you accept or reject
incoming phone calls.
To accept a call, tap the green phone icon on your tracker's screen. Note that you
can't speak into the tracker—accepting a phone call answers the call on your nearby
phone. To reject a call, tap the red phone icon to send the caller to voicemail.
The caller's name appears if that person is in your contacts list; otherwise you see a
phone number.
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Respond to messages (Android phones)
Respond directly to text messages and notifications from certain apps on your
tracker with preset quick replies. Keep your phone nearby with the Fitbit app
running in the background to respond to messages from your tracker.
To respond to a message:
1. Open the notification you want to respond to.
2. Choose how to reply to the message:
l
Tap the text icon to respond to a message from a list of quick replies.
l
Tap the emoji icon to respond to the message with an emoji.
For more information, including how to customize quick replies, see the related help
article.
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Timekeeping
Alarms vibrate to wake or alert you at a time you set. Set up to 8 alarms to occur
once or on multiple days of the week. You can also time events with the stopwatch
or set a countdown timer.
Use the Alarms app
Set one-time or recurring alarms with the Alarms app . When an alarm goes off,
your tracker vibrates.
When setting an alarm, turn on Smart Wake to allow your tracker to find the best
time to wake you starting 30 minutes before the alarm time you set. It avoids
waking you during deep sleep so you're more likely to wake up feeling refreshed. If
Smart Wake can’t find the best time to wake you, your alarm alerts you at the set
time.
For more information, see the related help article.
Dismiss or snooze an alarm
When an alarm goes off, your tracker vibrates. To dismiss the alarm, swipe up from
the bottom of the screen and tap the dismiss icon . To snooze the alarm for 9
minutes, swipe down from the top of the screen.
Snooze the alarm as many times as you want. Charge 5 automatically goes into
snooze mode if you ignore the alarm for more than 1 minute.
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Use the Timers app
Time events with the stopwatch or set a countdown timer with the Timer app
on your tracker. You can run the stopwatch and countdown timer at the same time.
If always-on display is on, the screen continues to display the stopwatch or
countdown timer until it ends or you exit the app.
For more information, see the related help article.
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Activity and Wellness
Charge 5 continuously tracks a variety of stats whenever you wear it. Data
automatically syncs with the Fitbit app throughout the day.
See your stats
Swipe up from the clock face to see your daily stats, including:
Core stats Steps taken today, distance covered, calories burned, and
Active Zone Minutes
Heart rate Current heart rate and heart-rate zone, and resting heart rate
Exercise Number of days you met your exercise goal this week
Sleep Sleep duration
Hourly activity The number of hours today you met your hourly activity goal
Menstrual health Information on the current stage of your menstrual cycle, if
applicable
Oxygen
Saturation
(Today app only)
Your most recent resting SpO2 average and range
If you set a goal in the Fitbit app, a ring shows your progress toward that goal.
Find your complete history and other information detected by your tracker in the
Fitbit app.
Track a daily activity goal
Charge 5 tracks your progress toward a daily activity goal of your choice. When you
reach your goal, your tracker vibrates and shows a celebration.
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Choose a goal
Set a goal to help you get started on your health and fitness journey. To begin, your
goal is to take 10,000 steps per day. Choose to change the number of steps, or pick
a different activity goal depending on your device.
For more information, see the related help article.
Track progress toward your goal on Charge 5. For more information, see "See your
stats" on the previous page.
Track your hourly activity
Charge 5 helps you stay active throughout the day by keeping track of when you're
stationary and reminding you to move.
Reminders nudge you to walk at least 250 steps each hour. You feel a vibration and
see a reminder on your screen at 10 minutes before the hour if you haven't walked
250 steps. When you meet the 250-step goal after receiving the reminder, you feel
a second vibration and see a congratulatory message.
For more information, see the related help article.
Track your sleep
Wear Charge 5 to bed to automatically track basic stats about your sleep, including
your time asleep, sleep stages (time spent in REM, light sleep, and deep sleep), and
sleep score (the quality of your sleep).
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Charge 5 also tracks your estimated oxygen variation throughout the night to help
you uncover potential breathing disturbances and SpO2 levels, which estimate the
amount of oxygen in your blood.
To see your sleep stats, sync your tracker when you wake up and check the Fitbit
app, or swipe up from the clock face on your tracker.
For more information, see the related help article.
Set a sleep goal
To start, you have a sleep goal of 8 hours of sleep per night. Customize this goal to
meet your needs.
For more information, see the related help article.
Learn about your sleep habits
With a Fitbit Premium subscription, see more details about your sleep score and
how you compare to your peers, which can help you build a better sleep routine and
wake up feeling refreshed.
For more information, see the related help article.
Manage stress
Track and manage your stress with mindfulness features.
Use the EDA Scan app
The EDA Scan app on Charge 5 detects electrodermal activity which may
indicate your body's response to stress. Because your sweat level is controlled by
the sympathetic nervous system, these changes can show meaningful trends about
how your body responds to stress.
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1.
On Charge 5, swipe left or right to the EDA Scan app and tap to open it.
2. To begin a scan the same length as your previous scan, tap the play icon. To
change the length of time for the scan, swipe up and tap Edit length tap
your desired number of minutes.
3. Gently hold the sides of your tracker with your thumb and index finger.
4. Remain still and keep your fingers on your tracker until the scan is complete.
5. If you remove your fingers, the scan pauses. To resume, place your fingers
back on the sides of your tracker. To end the session, tap End session.
6. When the scan is complete, tap a mood to reflect on how you feel, or tap Skip.
7. Swipe up to see the summary of your scan, including your number of EDA
responses, heart rate at the start and end of the session, and reflection if you
logged a reflection.
8. Tap Done to close the summary screen.
9. To see more details about your session, open the Fitbit app on your phone.
From the Today tab , tap the Mindfulness tile Your Journey.
For more information, see the related help article.
Check your stress management score
Based on your heart rate, exercise, and sleep data, your stress management score
helps you see if your body is showing signs of stress on a daily basis. The score
ranges from 1 to 100, where a higher number means your body is showing fewer
signs of physical stress. To see your daily stress management score, wear your
tracker to sleep, and open the Fitbit app on your phone the next morning. From the
Today tab , tap the Stress Management tile.
Log how you feel throughout the day to get a clearer picture of how your mind and
body respond to stress. With a Fitbit Premium subscription, see details about your
score breakdown.
For more information, see the related help article.
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Advanced health metrics
Know your body better with health metrics in the Fitbit app. This feature helps you
view key metrics tracked by your Fitbit device over time so that you can see trends
and assess what’s changed.
Metrics include:
l Oxygen saturation (SpO2)
l Skin temperature variation
l Heart-rate variability
l Resting heart rate
l Breathing rate
Note: This feature is not intended to diagnose or treat any medical condition and
should not be relied on for any medical purposes. It is intended to provide
information that can help you manage your well-being. If you have any concerns
about your health, please talk to a healthcare provider. If you believe you are
experiencing a medical emergency, call emergency services.
For more information, see the related help article.
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Exercise and Heart Health
Automatically track exercise or track activity with the Exercise app to see real-
time stats and a post-workout summary.
Check the Fitbit app to share your activity with friends and family, see how your
overall fitness level compares to your peers, and more.
Track your exercise automatically
Charge 5 automatically recognizes and records many high-movement activities
which are at least 15 minutes long. See basic stats about your activity in the Fitbit
app on your phone. From the Today tab , tap the Exercise tile .
For more information, see the related help article.
Track and analyze exercise with the Exercise app
Track specific exercises with the Exercise app on Charge 5 to see real-time
stats, including heart-rate data, calories burned, elapsed time, and a post-workout
summary on your wrist. For complete workout stats, and a workout intensity map if
you used GPS, tap the Exercise tile in the Fitbit app.
For more information about tracking an exercise with GPS, see the related help
article.
Dynamic GPS on Charge 5 allows the tracker to set the GPS type at the start of the
exercise. Charge 5 attempts to connect to the GPS sensors on your phone to
preserve battery life. If your phone isn’t nearby or moving, Charge 5 uses built-in
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GPS. Manage your GPS settings in the Settings app . For more information, see
the related help article.
Phone GPSrequirements
PhoneGPS is available for all supported phones with GPSsensors. For more
information, see the related help article.
1. Turn on Bluetooth and GPS on your phone.
2. Make sure Charge 5 is paired to your phone.
3. Make sure the Fitbit app has permission to use GPS or location services.
4. Check that GPS is turned on for the exercise.
a. Open the Exercise app and swipe up to find an exercise.
b. Tap the exercise, then swipe up and make sure GPSis turned on.
5. Make sure the GPSmode on Charge 5 is set to Dynamic or Phone GPS (open
the Settings app GPS GPSMode).
6. Keep your phone with you while you exercise.
To track an exercise:
1.
On Charge 5, swipe left or right to the Exercise app , then swipe up to find
an exercise.
2. Tap the exercise to choose it. If the exercise uses GPS, you can wait for the
signal to connect, or start the exercise and GPSwill connect when a signal is
available. Note that GPS can take a few minutes to connect.
3.
Tap the play icon to begin the exercise, or swipe up to choose an exercise
goal or adjust the settings. For more information on the settings, see
"Customize your exercise settings" on the next page.
4. Tap the middle of the screen to scroll through your real-time stats. To pause
your workout, swipe up and tap Pause .
5.
When you're done with your workout, swipe up and tap Pause Finish
. Your workout summary appears.
6. Swipe up and tap Done to close the summary screen.
Notes:
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l If you set an exercise goal, your tracker alerts you when you’re halfway to your
goal and when you reach the goal.
l
If the exercise uses GPS, "GPSconnecting ..." appears at the top of the
screen. Charge 5 is connected when the screen says "GPSconnected ."
l Use connected GPS with your nearby phone for activities with a longer
duration, such as golf or a hike, to ensure your full workout is recorded with
GPS.
l For best results, make sure your tracker's battery is above 80% before you
track an exercise longer than 2 hours with built-in GPS.
For more information, see the related help article.
Using built-in GPSimpacts your tracker's battery life. If you use GPStracking
regularly, Charge 5 has a battery life of about 4 days.
Customize your exercise settings
Customize settings for each exercise type on your device or in the Fitbit app.
Change or reorder exercise shortcuts in the Fitbit app.
Settings include:
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Heart Zone
Notifications
Receive notifications when you hit target heart-rate zones during
your workout.For more information, see the related help article
Laps Receive notifications when you reach certain milestones during
your workout
GPS Track your route using GPS
Auto-Pause Automatically pause a run when you stop moving
Run Detect Track runs automatically without opening the Exercise app
Always-on
Display
Keep the screen on during exercise
Pool Length Set the length of your pool
Unit Change the unit of measurement you use for pool length
Interval Adjust the move and rest intervals used during interval training
To customize the settings for each exercise type on your tracker:
1.
Swipe to the Exercise app , then swipe up to find an exercise.
2. Tap the exercise to choose it.
3. Swipe up through the exercise settings. Tap a setting to adjust it.
4.
When you're done, swipe down until you see the play icon .
To customize certain exercise settings and change or reorder Exercise app
shortcuts in the Fitbit app:
1.
From the Today tab in the Fitbit app, tap your profile picture Charge 5
tile.
2. Tap Exercise Shortcuts.
l To add a new exercise shortcut, tap the + icon and select an exercise.
l To remove an exercise shortcut, swipe left on a shortcut.
l To reorder an exercise shortcut, tap Edit (iPhones only), and press and
hold the menu icon , then drag it up or down.
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l To customize an exercise setting, tap an exercise and adjust your
settings.
You can have up to 6 exercise shortcuts on Charge 5.
For more information, see the related help article.
Check your workout summary
After you complete a workout, Charge 5 shows a summary of your stats.
Check the Exercise tile in the Fitbit app to see additional stats and a workout
intensity map if you used GPS.
Check your heart rate
Charge 5 personalizes your heart-rate zones using your heart rate reserve, which is
the difference between your maximum heart rate and your resting heart rate. To
help you target the training intensity of your choice, check your heart rate and
heart-rate zone on your tracker during exercise. Charge 5 notifies you when you
enter a heart-rate zone.
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Icon Zone Calculation Description
Below
Zone
Below
40%of
your heart
rate
reserve
Below the fat burn zone, your
heart beats at a slower pace.
Fat Burn
Zone
Between
40% and
59% of
your heart
rate
reserve
In the fat burn zone, you’re likely in
a moderate activity such as a brisk
walk. Your heart rate and
breathing might be elevated, but
you can still carry on a
conversation.
Cardio
Zone
Between
60% and
84% of
your heart
rate
reserve
In the cardio zone, you’re likely
doing a vigorous activity such as
running or spinning.
Peak
Zone
Greater
than 85% of
your heart
rate
reserve
In the peak zone, you’re likely
doing a short, intense activity that
improves performance and speed,
such as sprinting or high-intensity
interval training.
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Custom heart-rate zones
Instead of using these heart-rate zones, you can create a custom zone in the Fitbit
app to target a specific heart-rate range.
For more information, see the related help article.
Earn Active Zone Minutes for time spent in the fat burn, cardio, or peak heart-rate
zones. To help you maximize your time, you earn 2 Active Zone Minutes for each
minute you’re in the cardio or peak zones.
1 minute in the fat burn zone = 1 Active Zone Minute
1 minute in the cardio or peak zones = 2 Active Zone Minutes
There are 2 ways Charge 5 notifies you about Active Zone Minutes:
l A few moments after you enter a different heart-rate zone during your
exercise using the Exercise app , so that you know how hard you’re
working. The number of times your tracker vibrates indicates which zone
you’re in:
1 buzz = fat burn zone
2 buzzes = cardio zone
3 buzzes = peak zone
l 7 minutes after you enter a heart-rate zone throughout the day (for example,
during a brisk walk).
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To start, your weekly goal is set to 150 Active Zone Minutes. You’ll receive
notifications as you reach your goal.
For more information, see the related help article.
Receive heart-rate notifications
Stay informed when Charge 5 detects that your heart rate is outside of your high or
low thresholds when you appear to be inactive for at least 10 minutes.
To turn this feature off or adjust the thresholds:
1.
From the Today tab in the Fitbit app on your phone, tap your profile
picture Charge 5 tile.
2.
In the Activity &Wellness section, tap Heart Settings High &low heart rate.
3. Turn High heart rate notification or Low heart rate notification on or off, or tap
Custom to adjust the threshold.
View past heart-rate notifications, log possible symptoms and causes, or delete
notifications in the Fitbit app. For more information, see the related help article.
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View your cardio fitness score
View your overall cardiovascular fitness in the Fitbit app. See your cardio fitness
score and cardio fitness level, which shows how you compare to your peers.
In the Fitbit app, tap the Heart-rate tile and swipe left on your heart-rate graph to
see your detailed cardio fitness stats.
For more information, see the related help article.
Share your activity
After you complete a workout, open the Fitbit app to share your stats with friends
and family.
For more information, see the related help article.
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Fitbit Pay
Charge 5 includes a built-in NFC chip, which lets you use your credit and debit cards
on your tracker.
Use credit and debit cards
Set up Fitbit Pay in the Wallet section of the Fitbit app, and use your tracker to
make purchases in stores that accept contactless payments.
We’re always adding new locations and card issuers to our list of partners. To see if
your payment card works with Fitbit Pay, see fitbit.com/fitbit-pay/banks.
Set up Fitbit Pay
To use Fitbit Pay, add at least 1 credit or debit card from a participating bank to the
Wallet section of the Fitbit app. The Wallet is where you add and remove payment
cards, set a default card for your tracker, edit a payment method, and review recent
purchases.
1.
From the Today tab in the Fitbit app, tap your profile picture Charge 5
tile.
2. Tap the Wallet tile.
3. Follow the on-screen instructions to add a payment card. In some cases, your
bank might require additional verification. If you're adding a card for the first
time, you might be prompted to set a 4-digit PIN code for your tracker. Note
that you also need passcode protection enabled for your phone.
4. After you add a card, follow the on-screen instructions to turn on notifications
for your phone (if you haven't already done so)to complete the setup.
You can add up to 5 payment cards to the Wallet and choose which card to set as
the default payment option.
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Make purchases
Note: To make contactless payments with Charge 5 in Australia, follow the
instructions below for all card types. If prompted to enter a PIN code, enter your 4-
digit tracker PIN code (not the PIN code for your card). For more information about
setting a PIN code, see the related help article.
Make purchases using Fitbit Pay at any store that accepts contactless payments. To
determine if the store accepts Fitbit Pay, look for the symbol below on the payment
terminal:
All customers, including those in Australia:
1.
Swipe down from the clock face andtap Payments .
2. If prompted, enter your 4-digit tracker PINcode. Your default card appears on
the screen.
3. To pay with your default card, hold your wrist near the payment terminal. To
pay with a different card, swipe to find the card you want to use, and hold
your wrist near the payment terminal.
When the payment succeeds, your tracker vibrates and you see a confirmation on
the screen.
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If the payment terminal doesn't recognize Fitbit Pay, make sure the tracker face is
near the reader and that the cashier knows you're using a contactless payment.
For added security, you must wear Charge 5 on your wrist to use Fitbit Pay.
For more information, see the related help article.
Change your default card
1.
From the Today tab in the Fitbit app, tap your profile picture Charge 5
tile.
2. Tap the Wallet tile.
3. Find the card you want to set as the default option.
4. Tap Set as Default on Charge 5.
Pay for transit
Use Fitbit Pay to tap on and off at transit readers that accept contactless credit or
debit card payments. To pay with your tracker, follow the steps listed in "Use credit
and debit cards" on page45.
Pay with the same card on your Fitbit tracker when you tap the transit reader at the
start and end of your trip. Make sure your device is charged before beginning your
trip.
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Update, Restart, and Erase
Some troubleshooting steps may require you to restart your tracker, while erasing it
is useful if you want to give Charge 5 to another person. Update your tracker to
receive the latest firmware.
Update Charge 5
Update your tracker to get the latest feature enhancements and product updates.
When an update is available, a notification appears in the Fitbit app. After you start
the update, follow the progress bars on Charge 5 and in the Fitbit app until the
update is complete. Keep your tracker and phone close to each other during the
update.
To update Charge 5, your tracker's battery must be at least 20% charged. Updating
Charge 5 may be demanding on the battery. We recommend plugging your tracker
into the charger before starting an update.
For more information, see the related help article.
Restart Charge 5
If you can’t sync Charge 5 or you have trouble with tracking your stats or receiving
notifications, restart your tracker from your wrist:
1.
Swipe down from the clock screen to find the Settings app .
2.
Open the Settings app Restart Device Restart.
If Charge 5 is unresponsive:
1. Connect Charge 5 to the charging cable. For instructions, see "Charge your
tracker " on page7.
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2. Press the button located on the flat end of the charger 3 times, pausing for 1
second between presses. Then wait 10 seconds or until the Fitbit logo appears.
Restarting your tracker doesn't delete any data.
Erase Charge 5
If you want to give Charge 5 to another person or wish to return it, first clear your
personal data:
1.
Swipe down from the clock screen to find the Settings app .
2.
Open the Settings app Device Info Clear User Data.
3. Swipe up, then press Hold 3 Sec for 3 seconds and release.
4. When you see the Fitbit logo and Charge 5 vibrates, your data is erased.
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Troubleshooting
If Charge 5 isn't working properly, see our troubleshooting steps below.
Heart-rate signal missing
Charge 5 continuously tracks your heart rate while you're exercising and
throughout the day. If the heart-rate sensor on your tracker has difficulty detecting
a signal, dashed lines appear.
If your tracker doesn't detect a heart-rate signal, make sure you're wearing your
tracker correctly, either by moving it higher or lower on your wrist or by tightening
or loosening the band. Charge 5 should be in contact with your skin. After holding
your arm still and straight for a short time, you should see your heart rate again.
For more information, see the related help article.
GPS signal missing
Environmental factors including tall buildings, dense forest, steep hills, and thick
cloud cover can interfere with your tracker's ability to connect to GPS satellites. If
your tracker is searching for a GPS signal during an exercise, you’ll see
GPSconnecting appear at the top of the screen. If Charge 5 can't connect to
a GPSsatellite, the tracker stops trying to connect until the next time you start a
GPSexercise.
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For best results, wait for Charge 5 to find the signal before you start your workout.
For more information, see the related help article.
Other issues
If you experience any of the following issues, restart your tracker:
l Won't sync
l Won't respond to taps or swipes
l Won't track steps or other data
l Won't show notifications
For instructions, see "Restart Charge 5" on page48.
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General Info and Specifications
Sensors andComponents
Fitbit Charge 5 contains the following sensors and motors:
l 3-axis accelerometer, which tracks motion patterns
l Built-in GPSreceiver + GLONASS, which tracks your location during a workout
l Optical heart-rate tracker
l Multipurpose electrical sensors compatible with the EDA Scan app
l Ambient light sensor
l Vibration motor
Materials
The housing on Charge 5 is made of anodized aluminum and surgical-grade
stainless steel. The band that comes with Charge 5 is made of a flexible, durable
silicone similar to that used in many sports watches. While all stainless steel and
anodized aluminum can contain traces of nickel, which can cause an allergic
reaction in someone with nickel sensitivity, the amount of nickel in all Fitbit
products meets the European Union's stringent Nickel Directive.
Wireless technology
Charge 5 contains a Bluetooth 5.0 radio transceiver and NFCchip.
Haptic feedback
Charge 5 contains a vibration motor for alarms, goals, notifications, reminders, and
apps.
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Battery
Charge 5 contains a rechargeable lithium-polymer battery.
Memory
Charge 5 stores your data, including daily stats, sleep information, and exercise
history, for 7 days. See your historical data in the Fitbit app.
Display
Charge 5 has a color AMOLED display.
Band size
Band sizes are shown below. Note that accessory bands sold separately may vary
slightly.
Small band Fits a wrist between 5.5 - 7.1 inches (140 mm - 180 mm)in
circumference
Large
band
Fits a wrist between 7.1 - 8.7 inches (180 mm - 220 mm)in
circumference
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Environmental conditions
Operating temperature 14° to 113° F
(-10° to 45° C)
Non-operating temperature -4° to 14° F
(-20° to -10° C)
113° to 140°F
(45° to 60° C)
Water resistance Water resistant up to 50 meters
Maximum operating altitude 28,000 feet
(8,534 m)
Learn more
To learn more about your tracker, how to track your progress in the Fitbit app, and
how to build healthy habits with Fitbit Premium, visit help.fitbit.com.
Return policy and warranty
Find warranty information and the fitbit.com return policy on our website.
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Regulatory and Safety Notices
Notice to the User: Regulatory content for certain regions can also be viewed on
your device. To view the content:
Settings Device Info Regulatory Info
USA:Federal Communications Commission(FCC)
statement
Model FB421
FCC ID: XRAFB421
Notice to the User: The FCC ID can also be viewed on your device. To view the
content:
Settings Device Info Regulatory Info
Supplier's Declaration of Conformity
Unique Identifier: FB421
Responsible Party U.S. Contact Information
199 Fremont Street, 14th Floor
San Francisco, CA
94105
United States
877-623-4997
FCC Compliance Statement (for products subject to Part 15)
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
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1. This device may not cause harmful interference and
2. This device must accept any interference, including interference that may
cause undesired operation of the device.
FCC Warning
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
l Reorient or relocate the receiving antenna.
l Increase the separation between the equipment and receiver.
l Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
l Consult the dealer or an experienced radio/TV technician for help.
This device meets the FCC and IC requirements for RF exposure in public or
uncontrolled environments.
Canada:Industry Canada (IC)statement
Model/Modèle FB421
IC: 8542A-FB421
Notice to the User: The IC ID can also be viewed on your device. To view the
content:
Settings Device Info Regulatory Info
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Avis à l'utilisateur: L'ID de l'IC peut également être consulté sur votre appareil. Pour
voir le contenu:
Paramètres Informations sur l'appareil Informations réglementaires
This device meets the IC requirements for RF exposure in public or uncontrolled
environments.
Cet appareil est conforme aux conditions de la IC en matière de RF dans des
environnements publics ou incontrôlée
IC Notice to Users English/French in accordance with current issue of RSS GEN:
This device complies with Industry Canada license exempt RSS standard(s).
Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that may
cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada RSS standard exempts de licence
(s). Son utilisation est soumise à Les deux conditions suivantes:
1. cet appareil ne peut pas provoquer d’interférences et
2. cet appareil doit accepter Toute interférence, y compris les interférences qui
peuvent causer un mauvais fonctionnement du dispositif
European Union (EU)
Notice to the User:Regulatory content for this region can also be viewed on your
device. To view the content:
Settings Device Info Regulatory Info
Simplified EU Declaration of Conformity
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Hereby, Fitbit LLC declares that the radio equipment type Model FB421 is in
compliance with Directive 2014/53/EU. The full text of the EU declaration of
conformity is available at the following internet address: www.fitbit.com/safety
Vereinfachte EU-Konformitätserklärung
Fitbit LLC erklärt hiermit, dass die Funkgerättypen Modell FB421 die Richtlinie
2014/53/EU erfüllen. Der vollständige Wortlaut der EU-Konformitätserklärungen
kann unter folgender Internetadresse abgerufen werden: www.fitbit.com/safety
Declaración UE de Conformidad simplificada
Por la presente, Fitbit LLC declara que el tipo de dispositivo de radio Modelo FB421
cumple con la Directiva 2014/53/UE. El texto completo de la declaración de
conformidad de la UE está disponible en la siguiente dirección de Internet:
www.fitbit.com/safety
Déclaration UE de conformité simplifiée
Fitbit LLC déclare par la présente que les modèles d’appareils radio FB421 sont
conformes à la Directive2014/53/UE. Les déclarations UE de conformité sont
disponibles dans leur intégralité sur le site suivant: www.fitbit.com/safety
Dichiarazione di conformità UE semplificata
Fitbit LLC dichiara che il tipo di apparecchiatura radio Modello FB421 è conforme
alla Direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è
disponibile al seguente indirizzo Internet: www.fitbit.com/safety
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Argentina
C-26160
Australia and New Zealand
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings Device Info Regulatory Info
Belarus
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings Device Info Regulatory Info
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Customs Union
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings Device Info Regulatory Info
Indonesia
73244/SDPPI/2021
3788
76114/SDPPI/2021
3788
Israel
Japan
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings Device Info Regulatory Info
201-210387
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Kingdom of Saudi Arabia
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings Device Info Regulatory Info
Mexico
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings Device Info Regulatory Info
La operación de este equipo está sujeta a las siguientes dos condiciones:
1. Es posible que este equipo o dispositivo no cause interferencia perjudicial y
2. Este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la
que pueda causar su operación no deseada
Morocco
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AGREE PAR L’ANRT MAROC
Numéro d’agrément: MR00029210ANRT2021
Date d’agrément: 23/06/2021
Nigeria
Connection and use of this communications equipment is permitted by the Nigerian
Communications Commission.
Oman
TRA/TA-R/11836/21
D090258
Philippines
Type Accepted
No:ESD-RCE-2126831
Serbia
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Singapore
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings Device Info Regulatory Info
South Korea
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings Device Info Regulatory Info
Taiwan
戶注內容內容
Translation:
Notice to the User: Regulatory content can also be viewed on your device.
Instructions to view content from your menu:
Settings Device Info Regulatory Info
:
l 使
l 使
使
Translation:
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Warning Statement for Low Power Radios:
l Without permission granted by the NCC, no company, enterprise, or user is
allowed to change the frequency of an approved low power radio-frequency
device, enhance its transmitting power or alter original characteristics or
performance.
l The use of low power RF devices must not affect flight safety or interfere with
legal communications: when interference is found, it should be immediately
stopped and ameliorated not to interfere before continuing to use it. The legal
communications mentioned here refer to radio communications operating in
accordance with the provisions of the Telecommunication Law. Low power RF
devices need to bear with interference from legal communications or
industrial, scientific and medical radio wave radiating equipment
使
內的
l
l 使
l
l 使銳物
Translation:
Battery warning:
This device uses a lithium-ion battery.
If the following guidelines are not followed, the life of the lithium-ion battery in the
device may be shortened or there is a risk of damage to the device, fire, chemical
burn, electrolyte leakage and / or injury.
l Do not disassemble, puncture or damage the device or battery.
l Do not remove or try to remove the battery that the user cannot replace.
l Do not expose the battery to flames, explosions or other hazards.
l Do not use sharp objects to remove the battery.
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Vision Warning
使
l 使
l 使3010滿2歲幼2歲以1
Translation:
Excessive use may damage vision
Warning:
l Excessive use may damage vision
Attention:
l Rest for 10 minutes after every 30 minutes.
l Children under 2 years old should stay away from this product. Children 2
years old or more should not see the screen for more than 1 hour a day.
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Taiwan RoHS
United Arab Emirates
TRA United Arab Emirates
Dealer ID: DA35294/14
TA RTTE: ER98025/21
Model: FB421
Type: Wireless Activity Tracker
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United Kingdom
Notice to the User: Regulatory content for this region can also be viewed on your
device. To view the content:
Settings Device Info Regulatory Info
Simplified UK Declaration of Conformity
Hereby, Fitbit LLC declares that the radio equipment type Model FB421 is in
compliance with Radio Equipment Regulations 2017. The full text of the UK
declaration of conformity is available at the following internet address:
www.fitbit.com/legal/safety-instructions
Vietnam
About the Battery
This unit contains a non-replaceable internal lithium-ion battery. The battery can
burst or explode, releasing hazardous chemicals. To reduce the risk of fire or burns,
do not disassemble, crush, puncture or dispose of in fire or water.
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CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of
used batteries according to the instructions.
l The battery must be recycled or disposed of properly
l Use the battery only in the specified equipment
l Do not leave the battery in an extremely high temperature environment that
may result in an explosion or the leakage of flammable liquid or gas
l Do not subject battery to extremely low air pressure that may result in an
explosion or the leakage of flammable liquid or gas
IP Rating
Model FB421 has a water resistance rating of IPX8 under IEC standard 60529, up to
a depth of 50 meters.
Model FB421 has a dust ingress rating of IP6X under IEC standard 60529 which
indicates the device is dust-tight.
Please refer to the beginning of this section for instructions on how to access your
product’s IP rating.
Safety Statement
This equipment has been tested to comply with safety certification in accordance
with the specifications of: IEC 60950-1:2005 + AMD1:2009 + AMD2:2013, EN60950-
1:2006 + A11:2009 + A1:2010 + A12: 2011 + A2:2013, IEC 62368-1: 2014, EN62368-
1:2014 + A11:2017, BS EN62368-1:2014 +A11:2017.
Regulatory Markings
Device regulatory markings can be viewed on your device by removing the band.
Markings are located in the band attach area.
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Band Pocket View
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©2021 Fitbit LLC. All rights reserved. Fitbit and the Fitbit logo are trademarks
or registered trademarks of Fitbit in the US and other countries. A more
complete list of Fitbit trademarks can be found at the Fitbit Trademark List.
Third-party trademarks mentioned are the property of their respective

Specifications

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