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-19-
Stove Feeds Pellets, But Will Not Ignite
Possible Causes Possible Remedies: (Unplug stove rst when possible)
Air damper open too far for ignition.
In some situations it may be necessary to have the
damper completely closed for ignition to take place.
After there is a ame, the damper can then be adjusted
for the desired feed setting.
Blockage in igniter tube or inlet for igniter tube.
Find the igniter housing on the backside of the rewall.
The air intake hole is a small hole located on bottom side
of the housing. Make sure it is clear. Also, look from the
front of the stove to make sure there is not any debris
around the igniter element inside of the igniter housing.
The burnpot is not pushed completely to the rear of
the rebox.
Make sure that the air intake collar on the burnpot is
touching the rear wall of the rebox.
Bad igniter element.
Put power directly to the igniter element. Watch the tip
of the igniter from the front of the stove. After about 2
minutes the tip should glow. If it does not, the element
is bad.
The control board is not sending power to the igniter.
Check the voltage going to the igniter during startup. It
should be a full current. If the voltage is lower than full
current, check the wiring. If the wiring checks out good,
the board is bad.
Smoke Smell Coming Back Into The Home
Possible Causes Possible Remedies: (Unplug stove rst when possible)
There is a leak in the vent pipe system.
Inspect all vent pipe connections. Make sure they are
sealed with RTV silicone that has a temperature rating
on 500 degree F or higher. Also, seal joints with UL-181-AP
foil tape. Also, make sure the square to round adapter
piece on the combustion blower has been properly
sealed with the same RTV.
The gasket on the combustion blower has gone bad.
Inspect both gaskets on the combustion blower to make
sure they are in good shape.
Because it is a wood-burning device, your pellet heater may emit a faint wood-burning odor. If this increases
beyond normal, or if you notice an unusual soot build-up on walls or furniture, check your exhaust system carefully
for leaks. All joints should be properly sealed. Also clean your stove, following instructions in “MAINTENANCE”. If
problem persists, contact your dealer.
Convection Blower Shuts Off And Comes Back On
Possible Causes Possible Remedies: (Unplug stove rst when possible)
The convection blower is overheating and tripping
the internal temperature shutoff.
Clean any dust off of the windings and fan blades. If
cleaning the blower does not help, the blower may be
bad.
Circuit board malfunction.
Test the current going to the convection blower. If there
is power being sent to the blower when it is shut off, then
the control board is ne. If there is NOT power being sent
to the blower when it shuts off during operation, then you
have a bad control board.
Trouble Shooting Guide
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