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40
BEFORE YOU CALL
Oven racks discolored or do not
slide easily.
• Oven racks left in oven cavity during Clean. Always remove oven racks from oven
cavity before starting a clean cycle. Clean by using a mild abrasive cleaner
following manufacturer's instructions. Rinse with clean water, dry, and replace in
oven.
Oven smokes excessively when
broiling.
• Incorrect setting. Follow broiling instructions in Setting Oven Controls section.
• Meat too close to the broil element. Reposition broil rack to provide proper
clearance between the meat and element. Remove excess fat from meat. Cut
remaining fatty edges to prevent curling, but do not cut into lean.
• Grease build up on oven surfaces. Regular cleaning is necessary when broiling
frequently. Grease or food splatters will cause excessive smoking.
Oven control panel sounds an
audible alarm and displays an
Error code.
• Oven control has detected a fault or error condition. Turn either oven mode or
temperature selector to the OFF position to clear the error code. Try Bake or Broil
function. If the Error code error repeats, turn OFF power to appliance, wait 5
minutes and then repower appliance. Set clock with correct time of day. Try Bake or
Broil function again. If fault recurs, turn oven mode and temperature selectors OFF
and call a servicer for assistance.
Soil not completely removed after
Clean
• Clean was interrupted. Review instructions in Clean section.
• Excessive spills on oven bottom. Clean before starting Clean.
• Failure to clean soil from the oven frame, the door liner outside the oven door
gasket and the small area at the front center of the oven bottom. These areas are
not in the self-cleaning area, but get hot enough to burn on residue. Clean these
areas before starting the clean cycle. Burned-on residue can be cleaned with a stiff
nylon brush and water or a nylon scrubber. Be careful not to damage the oven
gasket.
Fan noise occurring after the oven
is turned off.
• Some models are equipped with a cooling fan that runs during the cooking process
to cool internal electronic components. It is normal for this fan to continue to run for
an extended period of time, even when the oven is off.
Convection fan does not rotate. • Oven door is open. Convection fan will turn off if oven door is opened when
Convection is active. Close oven door.
Clean does not work. • Oven control not set properly. Review instructions in Clean section.
Scratches or abrasions on cooktop
surface.
• Coarse particles such as salt or hardened soils between cooktop and utensils can
cause scratches. Be sure cooktop surface and bottoms of utensils are clean before
usage. Small scratches do not affect cooking and will become less visible with time.
• Cleaning materials not recommended for ceramic-glass cooktop have been used.
Apply a ceramic cooktop cleaning cream to the ceramic surface. Buff with a non-
abrasive cloth or sponge.
• Cookware with rough bottom was used. Use smooth, flat-bottomed cookware.
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