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10
Proof of purchase is required! Staple receipt or proof of purchase to this manual.
Tracking is handled through the serial number affi xed to the bottom of the
disposer and/or on the power cord label.
Conveniently record your model number and serial number on the front of this manual
for your records. If you need warranty service, call 833-240-6220 and have Serial Number
and Receipt available for the technician. Warranty is non-transferable.
1. WARRANTY: Criterion® disposers are warranted when installed in the United States to be free from defects in
workmanship and material during the warranty period. This warranty sets forth our overall warranty commitment. We will
not assume, nor authorize any person to assume for us, any other liability in connection with the sale of our products.
Warranty only valid for product sold through authorized dealers/retailers.
2. LENGTH OF WARRANTY: MODEL# 300 & 400- 3 years from date of purchase. MODEL# 500- 5 years from date of
purchase. MODEL# 750 & 1250- Ten years from date of purchase. Models that fail to operate during its warranty period,
will be repaired or replaced. This Warranty does not cover installation, re-installation, or any service costs. This warranty is
limited to the original purchaser. Original sales receipt required.
3. DEFECTIVE DISPOSER: During the warranty period, a defective or inoperative disposer will be replaced by the company
at no charge to the consumer/purchaser. Original sales receipt required. If it is determined that the disposer should be
replaced rather than repaired the warranty on the replacement will be limited to the unexpired term of the warranty on the
original disposer. Warranty does not cover labor charges.
4. CHANGE OF OWNERSHIP DISPOSER: Warranty remains in force for warranty period from date of purchase of disposer
by the original retail customer. Warranty is non-transferable. Original sales receipt required.
5. MISUSE OF DISPOSER: This warranty does not apply to any disposer which is misused, altered, improperly installed or
used for anything other than normal residential use. Additional conditions are not covered by the warranty as follows:
Electrical connections due to improper installation; cutting off of the electrical plug, leaks at the sink fl ange, dishwasher
inlet or discharge elbow; damage by installer such as excessive torquing of screwed connections; incorrect operation such
as grinding nonfood waste; and jams.
6. HOW TO RECEIVE SERVICE: Contact our Customer Service department: Tel: (833-240-6220).
7. LIFETIME CORROSION WARRANTY: In addition to above warranty, any disposer that fails to operate as a result of
corrosion will be repaired or replaced. Parts or disposer will be provided to repair or replace the subject disposer. Costs
of service labor for installation will be borne by the owner. This Lifetime Corrosion warranty is limited to the original
purchaser. Original sales receipt is required.
8. MODEL NUMBER AND SERIAL NUMBER: The model number and serial number are located on the bottom serial plate
of your disposer and/or the power cord tag. Always reference the model number and serial number when contacting
customer service about any warranties on your disposer.
9. IMPLIED WARRANTIES: IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO WARRANTY PERIOD FROM THE DATE OF
PURCHASE. Some states do not allow limitations on how long an implied warranty lasts, so therefore the above limitation
may not apply to you.
10. CONSEQUENTIAL OR INCIDENTAL DAMAGES: THE COMPANY SHALL NOT BE LIABLE FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES FOR ANY BREACH OF WARRANT, EXPRESS OR IMPLIED. Some states do not allow the
exclusion or limitation of the consequential or incidental damages, so therefore the above exclusion may not apply to you.
11. EXCLUSIVE REMEDY. CONSEQUENTIAL DAMAGES: The foregoing provisions state the exclusive remedy for any
breach of warranty, express or implied, TO THE EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE
FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH OF WARRANTY, EXPRESS OR IMPLIED. Some
states do not allow the exclusion or limitation of consequential or incidental damages, so therefore the above exclusion
may not apply to you.
WARRANTY
IM-Criterion-201
Having Problems? Don't go back to the store.
Call us for assistance at 1-833-240-6220
M-F 8:00am-5:00pm PST English & Spanish