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Assembly / Owner’s Manual
54
Condition/Problem Things to Check Solution
Incline does not adjust (machine
turns on and operates)
Check Console Check for visual sign that Console is damaged. Replace Console if damaged.
Lower and Upper I/O Cables
(requires console removal)
All wires in the cables should be intact. If any are cut or crimped, replace
cable.
Incline Adjuster Assembly
(requires cover removal)
Be sure Incline Adjuster Assembly is attached to Incline Motor drive screw.
If the above steps do not resolve the problem, contact Customer Care for
further assistance.
Console shuts off (enters sleep
mode) while in use
Check electrical (wall) outlet Make sure unit is plugged into a functioning wall outlet. Test the outlet with a
known functioning device such as a lamp.
Check connection at front of unit Connection should be secure and undamaged. Replace power cord or con-
nection at unit if either are damaged.
Check data cable integrity All wires in the cable should be intact. If any are cut or crimped, replace
cable.
Check data cable connections/
orientation
Be sure cable is connected securely and oriented properly. Small latch on
connector should line up and snap into place.
Reset machine Unplug unit from electrical outlet for 3 minutes. Reconnect to outlet.
If the above steps do not resolve the problem, contact Customer Care for
further assistance.
Fan will not turn on or will not
turn off
Reset machine Unplug unit from electrical outlet for 5 minutes. Reconnect to outlet.
Fan will not turn on, but Console
operates
Check for blockage of fan Unplug unit from electrical outlet for 5 minutes. Remove material from fan. If
necessary, detach the Console to help with removal. Replace the Console if
unable to remove blockage.
Unit rocks/does not sit level Check leveler adjustment Adjust levelers until machine is level.
Check surface under unit Adjustment may not be able to compensate for extremely uneven surfaces.
Move machine to level area.
Thumping sound when belt
operates
Walking belt Walking belt needs to be used for wear in period. Sound will go away after
the wear in period.
Walking belt not aligned Machine leveling Make sure the machine is level. Refer to the procedure for leveling the
machine in this manual.
Walking belt tension and align-
ment
Make sure the walking belt is centered and tension is correct. Refer to the
procedures for adjusting tension and aligning the belt in this manual.
Motor sounds strained Silicone lubrication on walking
belt
Apply silicone to the inner surface of the walking belt. Refer to the belt lubri-
cation procedure in this manual.
Hesitation or walking belt slips
when in use
Belt tension Adjust the belt tension at the rear of the machine. Refer to the procedure for
adjusting belt tension in this manual.
Belt stops moving while in use Safety key Plug Safety Key into Console. (See Emergency Stop Procedure in the Impor-
tant Safety Instructions section.)
Motor overload Unit may be overloaded and draw too much current, which causes power to
turn off to protect motor. Refer to maintenance schedule for belt lubrication.
Make sure the walking belt tension is correct, and start unit again.
If the above steps do not resolve the problem, contact Customer Care for
further assistance.
Console displays “LUBRICATE
BELT” followed by “REVIEW
USER MANUAL”
Belt lubrication Consult lubrication schedule and apply if necessary. Push any button to exit
the notice.
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