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Advanced Phone Features
205
Intercom
Intercom is a useful feature in an office environment to quickly connect with the operator or the
secretary. You can tap the intercom key to automatically connect with a preconfigured target
extension for outgoing intercom calls, and the target extension will automatically answer
incoming intercom calls by default. You can also use intercom key to monitor a specific line for
status changes on the phone.
Note
Configuring the Intercom Feature on the IP Phone
Configuring an Intercom Key
To configure an intercom key via phone user interface:
1. Tap ->Features->DSS Keys.
2. Tap the desired line key.
3. Tap the gray box of the Type field, and then select Intercom from the pull-down list.
4. Tap the gray box of the Account ID field, and then select the desired line from the
pull-down list.
5. (Optional.) Enter the string that will appear on the touch screen in the Label field.
6. Enter the target extension number in the Value field.
7. (Optional.) Enter the directed call pickup code in the Extension field.
If it is configured, when the target extension receives an incoming call, the supervisor can
tap the intercom key to pick up the call directly. Contact your system administrator for
more information.
8. Tap the Save soft key to accept the change or to cancel.
Intercom is not available on all servers. Contact your system administrator for more information.
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