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10
If you have diculty operating your new ceiling fan, it may be the result of incorrect assembly, installation or
wiring. In some cases, these installation errors may be mistaken for defects. If you experience any faults, please
check the Troubleshooting section below. If a problem cannot be remedied or you are experiencing diculty in
installation, please contact the Service Department: 1-877-459-3267, 8 a.m. - 5 p.m. Central Time, Monday - Friday.
PROBLEM SUGGESTED REMEDY
1. Fan does not start
1. Make sure that the wall switch is turned ON.
2. Check main and branch circuit fuses or circuit breakers.
3. Check all wire connections from household supply wires to the fan.
4. Make sure forward/reverse switch is pushed completely left or right. Fan will not
operate when switch is in the middle.
1. Make sure all screws in motor assembly are snug, but not overtightened.
2. Make sure the screws that attach the blade arms to the motor are tight.
3. Make sure wire connectors are not rattling against each other or against the
interior wall of the light kit.
4. Make sure wire connectors are not rattling against each other or against the
interior wall of the canopy.
5. Some fan motors are sensitive to signals from Solid State variable speed controls.
DO NOT USE a Solid State variable speed control.
6. Ensure fan does not wobble excessively (see Fan wobbles solutions below).
1. Ensure the mounting bracket is tightened securely to outlet box and outlet box is
mounted rmly to ceiling joist.
2. Ensure all blades are screwed rmly into blade arms.
3. Ensure all blade arms are tightened securely to motor.
4. Switch one blade with a blade from the opposite side. Or balance the fan using
the blade balancing kit.
5. If blade wobble is still noticeable, interchanging two adjacent (side by side)
blades can redistribute the weight and possibly result in smoother operation.
1. Check for loose or disconnected 9-pin and/or single-pin connectors in switch
housing or light kit.
2. Ensure the blue wire from fan is connected to hot power supply wire.
3. Check for faulty light bulbs.
4. Ensure total wattage of bulbs does not exceed 180 watts (for incandescent bulbs
only).
1. Press and hold the high and low speed buttons on the remote control at the
same time for 5 seconds. The LED indicator will ash 3 times. When syncing is
complete, the fan will start on the low speed with the light (if applicable) o.
2. Replace the transmitter battery with a new 12-volt battery.
2. Fan is noisy
3. Fan wobbles
4. Light does not work:
TROUBLESHOOTING
5. Remote control does
not work:
WARNING: To reduce the risk of re, electrical shock or personal injury, shut o the power supply to fan before
you begin any maintenance tasks.
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