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Section A: Pilot lightwill not light (new installation).
Is the manual gas shut-off valve, / lbmTurn the manual gas shut-off valve to I
located in the supply line to the _ NO _ the on position and follow the lighting
I
water heater, in the on position? 1 " l instructions on the front of the water heater.
YES
÷
Have you bled all the air " JWhile repeatedly depressing the igniter
from the pilot tube and liNOi_lbutton, push in and hold the gas control/
gas supp y ne? 1 --Itemperature knob until the pilot is lit and
maintains a stable flame, (status light
YES will blink) then release the gas control/
temperature knob.
i spark?Isthe igniter producing a iiYEs-_ i
,L
NO
Follow the "Testing the igniter iSet to i
S stemsectonothsmanua.I thermostatdes,redtemperature.
Section B: Pilot light repeatedly goes out.
Remove the burner door 1
assembly. Are the flame-trap and
.Jk
burner free from debris due to NO,-_,
lexcessiv_e lint, dirt, dust or oil?
YES
Refer to the "Maintenance of
your Water Heater" section of this
manual for information on cleaning
the flame-trap and burner.
Does the flame-trap
show signs of
discoloration? pilot remain lit?
YES
÷
Reassemble the heater and attempt to
return the heater to service. Does the
Shut-off the gas supply to the water heater at I
I the manual gas shut-off valve, then contact Sears I
I Service at 1-8004-MY-HOME _ (1-8004694663) I
Go to section C. i
i Set to desired temperature, i
NO
"_IP"
Does the diagnostic status light on the i
gas control valve/thermostat give
J
a two flash error code?
YES
Refer to the "Replacing the Pilot/Thermopile
Assemby nstructons n the manua.
,L
IReassemble and restore to service, i
Section C: Pilot light will not remain lit.
Check for insufficient combustion air. ]
!
Are the combustion air supply and ventilation openings
of sufficient size? See "Combustion Air Supply and
Ventilation" section in this manual for requirements.
YES
l •lCorrectsize of I
iNOi_lopenings to allow
Isufficient air.
"F"
iNOiils ther_ea furnace/air handler in the same room as the water heater? I
YES
"l"
Does the return air duct for the furnace/
air handier draw its air from a separate IContact a local Heating,
location than the water heater? Refer to • IVentilation, Air-Conditioning
the "Installation Instructions" section of iNOn_& Refrigeration authorized
this manual. | service provider to correct
| the combustion air supply/
YES / ventilation issue.
÷
I Is there proper drafting at the / /Check the vent I
_' drafthood? See "Draft H°od _ NO m_4 system f°r restricti°ns/ I
IOperation''sectionof manual,/ F"Iobstructionsandcheck I
yF=S ithe vent termination I
I / height. Refer to the i
i i"lnstallation Instructions"
i isection of this manual for I
ispecific requirements. I
Contact Sears Service at
1-8004-MY-HOME ®(1-8004694663),
NOTE: If you are still experiencing difficulties after
following the steps in sections A, B, and C, contact
Sears Service at 1-800-4-MY-HOME ® (1-800-469-4663).
34
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