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ENGLISH
PAGE 12 • TROUBLESHOOTING & WARRANTY
PROBLEM POSSIBLE CAUSE(S) SOLUTION
Refrigerator does
not run
Temperature Control Knob is set to
OFF
Turn temperature knob clockwise to turn on
cooling system
Refrigerator is unplugged Plug power cord into power source
Breaker is tripped or turned off / Fuse is
blown
Reset / Turn on breaker or replace fuse
Refrigerator is in defrost mode Wait about 40 minutes for defrost cycle to end
and cooling system to restart
Refrigerator or
freezer is too warm
Temperature control is not set low
enough
Turn temperature knob clockwise to adjust to a
lower temperature; allow 24 hours to adjust
Doors ope
ned frequently or le open Keep door closed / Check that a package isn’t
prevenng door from closing
Warm food added recently Allow me for food and refrigerator to cool
Items against back of compartments
are blocking proper airflow
Store items only inside the trim of the glass
shelves; don’t place items against sides of the
compartments or directly in front of any vents
Refrigerator or
freezer is too cold
Temperature control is set too low Turn knob counter-clockwise to change to a
warmer seng; allow 24 hours to adjust
Refrige
rator runs
frequently or for
long periods of me
Normal when first plugged in Allow 24 hours for the refrigerator to cool down
Warm or large amounts of food added This is normal
Door is le open Ensure that door is not being held open by an
item
Hot weather or frequent openings This is normal
Temperature control set to coldest
seng
Adjust knob to a warmer seng
Moisture on
exterior/interior of
refrigerator
High humidity This is normal; Dry surface and adjust
temperature knob to slightly colder seng
Doors opened frequently or le ope
n Keep door closed / Check that a package isn’t
prevenng door from closing
Open container of water in refrigerator Cover or seal container
Refrigerator has an
odor
Food is not sealed or packaged properly Re-seal packaging / Place an opened box of
baking soda in the refrigerator, replace every
three months
Interior needs to be cleaned Follow cleaning instrucons in Proper Care and
Maintenance secon
Light does not
come on
Refrigerator is unplugged Plug refrigerator in to power source
Bulb is loose Tighten bulb by turning clockwise
Bulb is burned out Follow instrucons in Light Bulb
Replacement secon
Not all models come with a freezer
or mid level light
TROUBLESHOOTING
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