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9
TROUBLESHOOTING
Problem Solution
Unit does not come on • Check that unit is plugged in and
outlet has power.
• Check that unit is turned on.
Power indicator light stays red and does
not turn green
• Check that unit has water. Refill
tank
• Verify tank cap is secured tightly
and water tank is positioned
correctly on base.
Humidifier is not putting out enough
vapor.
• Insufficient water in tank. Refill
tank.
• Ensure unit is on level surface, not
inclined.
• Check that water tank is installed
onto base correctly.
• Check that knob is set at correct
level.
• Make sure oscillator is not
damaged.
Strange smell coming from unit • The humidifier may be growing
bacteria. Clean unit according to
maintenance instructions.
• Oscillator may be dirty. Unplug
unit and clean oscillator as
described on page 7.
Water is leaking from unit • The demineralization cartridge is
not installed correctly onto the
water cap.
• The water cap is not securely
tightened.
• The water tank is not situated
correctly on the base
• The unit has been moved or
jostled allowing water to spill.
White dust appears on surfaces near
humidifier.
• Replace demineralization
cartridge. If continues, change to
filtered or distilled water.
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