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50 English
Troubleshooting
Troubleshooting
If a problem persists, contact a local Samsung service center.
Information codes
The washer may display information codes to help you understand what is occurring with
your washer better.
No Code Action
1 1C
The WaterLevel sensor is not working properly.
• Check WaterLevel Sensor wire harness.
• If the information code remains, contact a customer service
centre.
NOTE
When the washer displays “1C”, the washer do draining for 3
minutes. During this time, the Power button is inoperative.
2 3C
Check the motor for operation.
• Try restarting the cycle.
• If the problem continues, call for service.
3 4C
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufcient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh lter as it may be clogged.
NOTE
When the washer displays “4C”, the washer do draining for 3
minutes. During this time, the Power button is inoperative.
4 4C2
• Make sure the cold water supply hose is rmly connected to
the cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
WA7700J_WA10J7700GW-03520R-04_SA.indd 50 2016/5/12 11:20:33
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