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Question:
Can I convert my grill from one fuel type to another in
other words from LPG to NG or vice versa?
Answer:
No, your gas grill is manufactured to exact specifications
and is certified for LPG (Liquid Propane Gas) use only.
For your safety, conversion kits are not available, nor will
we sell or otherwise provide parts or information to be
used to convert your grill. Any attempt to convert your grill
is dangerous and will void your warranty.
Question:
Are the serial and model numbers of my grill listed
somewhere for reference?
Answer:
The serial and model numbers are listed on a silver
CSA label placed on the grill. Depending on the grill
model, the silver CSA label will be located on the left or
right side bowl panel underneath the side shelf,
underneath the right side of the control panel, outside
left or right of control panel or on the back of the grill
cabinet.
Question:
My grill will not light properly. Why?
Answer:
Try this procedure:
1. Turn gas off at source and turn Control Knobs OFF.
Wait at least 5 minutes for gas to clear, then retry.
2. If your grill still fails to light, turn the Burner Control
Knob(s) and gas source OFF and conduct a leak test
of ALL gas connections and gas sources as
explained in the Use and Care section of this manual.
3. If no leaks are detected, wait 5 minutes for any gas to
clear and repeat the lighting procedure.
Question:
If my ignitor or battery is not working how can I light
mygrill manually? And -Why would I need the silver
lighi[ing stick th&t hangs from the side of my grill?
Answer:
If your ignition fails to work or your battery needs
replacing, you can light your grill through the Cooking
Grid of the grill bowl using the Manual Lighting Stick that
hangs from the side of your grill. The Lighting Stick is
designed to hold a paper match and allows you to
safely insert a match through the Cooking Grid without
getting close to the Burner. To light your gas grill
manually, insert a paper match into the Manual Lighting
Stick and follow steps 1 through 5 of the Basic Lighting
Procedures. Then, light the match and place it through
the Cooking Grid of the grill bowl. Turn the far right
Burner Control Knob to the Hi setting to release gas.
The Burner should light immediately.
Never lean over the grill cooking area while
lighting your gas grill. Keep your face and body
a safe distance (at least 18 inches) from the
front of grill when lighting your grill by match.
A-8
Question:
Sometimes I hear a humming sound coming from my
regulator. What causes this? And - My grill has a low
flame and sometimes will not light. Why?
Answer:
The humming sound is gas flowing through the
regulator. A low volume of sound is normal and will not
interfere with the operation of your grill. Loud or
excessive regulator humming and/or low flow and
intermittent lighting may be caused by the regulator's
excess gas flow device. Opening the tank valve all the
way or too quickly is what triggers the regulator's safety
device to restrict gas flow, preventing excess gas flow to
your grill. Lighting the main Burner farthest from the fuel
source every time will help eliminate air pockets in the
manifold. Note: This procedure should be done every
time a new LP Gas tank is connected to your grill.
[] Turn all Control Knobs to the OFF position.
[] Turn off the LP Gas tank at the tank valve.
For Natural Gas shut off NG valve.
[]
[]
[]
Disconnect regulator from LP Gas tank.
For Natural Gas disconnect regulator from 12 ft.
Natural Gas Hose.
Let unit stand for 5 minutes.
Reconnect regulator to the LP Gas tank.
For Natural Gas reconnect regulator to 12 ft.
Natural Gas Hose.
[] Open grill Lid (or Side Burner Lid if you are lighting
the Side Burner).
[] Turn the tank valve slowly ¼ of one turn.
For Natural Gas open Shut Off valve.
[] Light main Burner farthest from fuel source.
[] Turn the tank valve slowly one more ¼ of one turn
for % of one complete turn.
[] Continue to light Burners moving towards the fuel
source.
[] Do not turn tank valve more than ½ of one turn on
LPG models.
Question:
Where do I use my grill for safer operation and better
performance?
Answer:
[] Strong winds and low temperatures can affect the
heating and performance of your gas grill so
factor in these elements when positioning your
grill outdoors for cooking.
[] In windy conditions, always position the front of
grill to face oncoming wind to reduce smoke and
heat blowing in your face and prevent potential
hazards to self and grill.
[] Use your grill at least 3 feet away from any wall or
surface.
[] Use your grill at least 3 feet away from
combustible objects that can melt or catch fire
(such as vinyl or wood siding, fences and
(overhangs) or sources of ignition including pilot
lights on water heaters and live electrical
appliances.
[] Never use your gas grill in a garage, porch, shed,
breezeway or any other enclosed area.
[] Never obstruct the flow of ventilation air around
your gas grill housing.
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