User Manual Dyson DY-24431401 Pure Hot + Cool HP04 Smart Air Purifier, Heater, and Fan

Dyson DY-24431401 Pure Hot + Cool HP04 Smart Air Purifier, Heater, and Fan - Use Manual - Use Guide PDF.
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  • Owner's manual - (English)



Care and maintenance Additional information

USEN Contents

Getting started

Registration Important safety instructions Assembly Controls Continuous monitoring Connecting to the Dyson Link app Information menu Auto mode Heating Oscillation Airflow Sleep Timer Night mode

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Thank you for choosing to buy a Dyson purifying heater + fan

Take control with the Dyson Link app Download the Dyson Link app

For further information and support: Online: www.dyson.com/support On the phone: 1-866-860-7456 Mon-Fri: 8:00am - 8:00pm (CST) Sat: 9:00am - 6:00pm (CST)

Get step-by-step setup and support.

Control how and when your purifying heater + fan runs.

Monitor and record air quality through visual updates.

Automatically keep up to date with the latest software upgrades.

Download the Dyson Link app from the App Store or Google Play.

Open the app and follow the on-screen instructions to create a new account.

Apple and the Apple logo are trademarks of Apple Inc. registered in the U.S. and other countries.

App Store is a service mark of Apple Inc. registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google Inc.

The Bluetooth® word mark and logos are registered trade marks owned by the Bluetooth SIG. Inc. and any use of such marks by Dyson is under license.

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Thank you for choosing to buy a Dyson machine After registering your free 2 year warranty. your Dyson machine will be covered for parts and labor (excluding filters) for 2 years from the date of purchase. subject to the terms of the warranty. If you have any questions about your Dyson machine. call the Dyson Helpline with your serial number and details of where and when you bought the machine. Most questions can be solved over the phone by one of our trained Dyson Helpline staff.

Call 866-277-9896 for general machine questions or 866-861-2521 for questions on using the Dyson Link app.

Your serial number can be found on your rating plate which is on the base of the machine.

Visit www.dyson.com/support for online help. support videos. general tips and useful information about Dyson.

Note your serial number for future reference.

This illustration is for example purposes only.

Phone Dyson Helpline: 1-855-533-1098 (Mon-Fri 8am to 8pm CT; Sat 9am to 6pm CT).

Online Convenient and instant. www.dyson.com/register

Register by mail Complete and return the form to Dyson in the envelope supplied.

Register with your smartphone Download the Dyson Link app and you will be taken through registration as part of the set up.

Registration 4 easy ways to register your free 2 year limited warranty

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IMPORTANT INSTRUCTIONS When using electrical machines. basic precautions should always be followed to reduce the risk of fire. electric shock. and injury to persons including the following: 1. Read all instructions before using this machine.

WARNING

THE MACHINE AND THE REMOTE CONTROL BOTH CONTAIN MAGNETS.

2. Pacemakers and defibrillators may be affected by strong magnetic fields. If you or someone in your household has a pacemaker or defibrillator. avoid placing the remote control in a pocket or near to the device.

3. Credit cards and electronic storage media may also be affected by magnets and should be kept away from the remote control and the top of the machine.

TO REDUCE THE RISK OF FIRE. ELECTRIC SHOCK.

OR INJURY: 4. CAUTION - Risk of electric shock. do not open the machine. no user-servicable parts inside.

5. This machine is hot when in use. To avoid burns. do not let bare skin touch hot surfaces. When moving the machine hold it by base and not the air loop amplifier. Keep combustible materials. such as furniture. pillows. bedding. papers. clothes. and curtains at least 3 feet (0.9 m) from the front of the machine and keep them away from the sides and rear.

6. This machine has hot parts inside. Do not use it in areas where petrol. paint. or flammable liquids are used or stored or where their vapors are present.

7. Extreme caution is necessary when any machine is used by or near children or infirm persons and whenever it is left operating and unattended.

8. Do not operate any machine with a damaged cord or plug or after the machine malfunctions. has been dropped or damaged in any manner.

Discard the machine. or return to an authorized service facility for examination and/or repair.

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9. Do not run the cord under carpeting. Do not cover the cord with throw rugs. runners or similar coverings. Do not route the cord under furniture or machines. Arrange the cord away from traffic area and where it will not be tripped over.

10. To avoid a tripping hazard. wind the cord when not in use.

11. This machine is not intended for use in bathrooms. laundry areas and similar indoor locaions. Never locate the machine where it may fall into a bathtub or other water containers. Do not store this machine in the immediate surroundings of a bath. shower or swimming pool.

12. To prevent a possible fire. do not block air intakes or exhausts in any manner. Do not use on soft surfaces. like a bed. where openings may become blocked.

13. Use this machine only as described in this manual. Any other use not recommended by the manufacturer may cause fire. electric shock. or injury to persons.

14. Always plug this machine directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/ power strip).

15. Do not use outdoors or on wet surfaces and do not handle any part of the machine or plug with wet hands.

16. Keep this machine and cable away from heated surfaces. Do not position the cable under furniture or machines.

17. Do not use this machine if it has been damaged or submerged in water.

18. Do not put any objects into any opening as this may cause an electric shock or fire. or may damage the machine.

19. Disconnect power or unplug before cleaning. performing any maintenance or replacing a filter. Always unplug the machine when not in use.

20. If there is a loose fit between the plug and the socket or the plug becomes very hot. the socket may need to be replaced. Check with a qualified electrician to replace the socket.

POLARIZATION INSTRUCTIONS 21. To reduce the risk of electric shock. this machine has a polarized plug (one blade is wider than the other) as a safety feature. This plug will fit in a polarized outlet only one way. If the plug does

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Use both hands to lift the machine out of the box. taking care to hold by the base of the machine only.

Do not lift out by the amplifier loop.

Take the carbon filters out of the box and remove the protective packaging.

Attach both carbon filters to the machine.

Slide the buttons down on both sides of the shrouds.

The shrouds will release with the glass HEPA filters attached.

Position the shrouds onto the base and push gently until they click securely into place.

Place the remote control on the top of the machine with the buttons facing down.

Plug in and switch on.

Assembly

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Controls

Standby ON/OFF

Standby ON/OFF

Tilt control

Airflow speed

Auto mode

Sleep timer

Oscillation ON/OFF

Night mode

Airflow direction

Cooling mode

Heating control

Information menu With continuous monitoring enabled. your machine will gather air quality. temperature and humidity information. which is displayed on the LCD screen and in the Dyson Link app.

By default. continuous monitoring is disabled. Once enabled. continuous monitoring is always active.

To enable/disable continuous monitoring:

Press and hold the auto mode button on the remote for 5 seconds to enable it. The LCD screen will indicate when continuous monitoring is enabled or disabled.

Remote control

Continuous monitoring

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Connecting to the Dyson Link app

The Dyson Link app allows you to control. schedule. monitor. and customize your settings for your machine from your mobile device.

Wi-Fi is enabled by default. To disable or enable the Wi-Fi press and hold the ON/OFF button on the machine for 5 seconds.

Plug in your machine to the electrical outlet and turn on the power.

Check your mobile device is compatible with the app. switched on. connected to a Wi-Fi network and Bluetooth ® wireless technology enabled.

If you do not already have the Dyson Link app you will need to download it from the App Store or Google Play.

Open the Dyson Link app and follow the instructions to create a new account if you do not already have one.

Follow the on-screen instructions to pair your machine to the Dyson Link app.

You will now be able to use the Dyson Link app to create custom settings. monitor information

If you experience problems downloading the Dyson Link app or pairing your device; first check that you are connected to a Wi-Fi network and Bluetooth ® wireless technology is enabled on your mobile device and try again.

If you continue to experience problems downloading the app or pairing your device. please contact the Dyson Helpline.

Apple and the Apple logo are trademarks of Apple Inc.. registered in the U.S. and other countries. App Store is a service mark of Apple Inc. registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google Inc.

The Bluetooth® word mark and logos are registered trade marks owned by the Bluetooth SIG. Inc. and any use of such marks by Dyson is under license.

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Information menu

Press this button to scroll through the information being monitored by your machine.

Information about air quality. temperature humidity and filter levels are shown.

When a pollutant causes the air quality to drop. the relevant symbol will show on the LCD screen.

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Indoor air quality - 12 seconds Monitors the current air quality with a graph showing the last 12 seconds of data.

Indoor air quality - 24 hours Monitors the air quality with a graph showing 24 hours of data. sampled at five-minute intervals.

Particulate matter (PM2.5) Monitors the presence of microscopic particles up to 2.5 microns in size. suspended in the air we breathe. These include smoke. bacteria and allergens.

Particulate matter (PM10) Monitors the presence of larger microscopic particles. up to 10 microns in size. suspended in the air we breathe. These include dust. mold spores and pollen.

Volatile organic compounds VOCs are typically odors that may be potentially harmful. These can be found in cleaning products. paints and new furnishings.

Indoor temperature Monitor the ambient temperature to help maintain a comfortable environment.

Wi-Fi Displays the current status of the connection to the Wi-Fi network.

Filters Displays the remaining lifespan for each filter unit. When a filter unit needs changing. the display will remind you.

Indoor humidity Displays the amount of water vapor in the air. shown as a percentage of the maximum possible humidity at the current temperature.

Nitrogen dioxide and other oxidizing gases These potentially harmful gases are released into the air by combustion. for example the burning gas when cooking and in vehicle exhaust emissions.

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Auto mode

Set your machine to Auto mode and the on-board sensors will intelligently adjust the settings of the machine according to the air quality.

Air quality: Your machine will pause when the target air quality has been reached. switching on again when the air quality levels drop.

Airflow speed: The airflow speed will increase until the target air quality and temperature have been reached.

Night mode: Your machine will only run with Airflow speeds from 1 to 4.

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1-10

Heating

Press the button to set the required room temperature.

Your machine will pause when the temperature set has been reached.

Press the Cooling mode button to switch your machine from Heating mode to Cooling mode.

Target temperature

Cooling mode

Current room temperature

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Oscillation

Press the button to circulate the air around the room and scroll through the oscillation settings from 0° to 350°.

Customize your oscillation settings in the Dyson Link app.

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1-10

Airflow

Press the Airflow speed button to increase and decrease the airflow speed.

Press the Airflow direction button to change the direction of airflow from front to back. Your machine will continue to purify in both settings.

Heating mode will only function when the air direction is set to the front. If airflow is changed to the back. your machine will change to cooling mode.

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Sleep Timer

Your machine will turn off automatically after the selected amount of time.

To set the time: Press the button to scroll through the time options.

Once activated press the Sleep timer button once to see the time selected.

To cancel the Sleep timer: Press the Sleep timer button twice.

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Manual

AUTO mode

1-10

Night mode

In Night mode. your machine will continue to monitor and respond to changes in air quality and temperature. but only using its quiet settings – and with its LCD screen dimmed.

Care and maintenance

To always get the best performance from your machine. it is important to regularly clean it and check for blockages.

Changing your filters: The display on your machine and app will indicate when to change your filters.

Order new filters on the Dyson Link app or www.dyson.com. Your new filters will come with instructions. go online for further support and videos.

Do not use your machine without the filters in place. Unplug your machine from the mains electricity supply before cleaning or changing filters.

Error codes: If your machine shows an error code. try turning it off and then on again. If this does not clear the error code contact Dyson Customer Care.

For further information and support about the care and maintenance of your machine and replacing the filters go to the Dyson Link app or

Online:

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CONTROL WITHOUT REMOTE

• The machine can be controlled through your Dyson Link app.

DYSON LINK APP CONNECTIVITY

• You must have a live Internet connection in order for the Dyson Link app to work.

• The machine can connect to either 2.4GHz or 5GHz networks which includes most modern routers. Check your router documentation for compatibility.

• The Dyson Link app requires an iOS device with at least iOS version 10* or an Android device with at least Android version 5.

• Your mobile device must have Bluetooth ® wireless technology 4.0 support (Bluetooth ® wireless technology Low Energy) in order to set up a connection with the machine.

Check your device specification for compatibility. BLE/Wi-Fi 2.4GHz – 2.5GHz. 0.1W max Wi-Fi 5.170GHz – 5.835GHz. 0.1W max Supported Wi-Fi protocols: IEEE802.11a IEEE802.11b (Not recommended) IEEE802.11g IEEE802.11n

REPLACEABLE PARTS Your machine has replaceable filters and batteries. any other servicing must be carried out by an authorized service representative.

BATTERY REPLACEMENT

CAUTION

• Unscrew the battery compartment on the remote control. Loosen the base and pull to remove the battery.

• Do not install backwards or short circuit the batteries.

• Do not attempt to dismantle or charge the batteries. Keep away from fire.

• Follow battery manufacturers' instructions when installing new batteries (battery type CR 2032).

• Always replace the screw in the remote control and refer to the battery hazard in the warning section.

• WARNING: Chemical Burn and Choking Hazard. Keep batteries away from children. This product contains a lithium button/coin cell battery. If a new or used lithium button/coin cell battery is swallowed or enters the body. it can cause severe internal burns and can lead to death in as little as 2 hours. Always completely secure the battery compartment.

If the battery compartment does not close securely. stop using the product. remove the batteries. and keep it away from children. If you think batteries might have been swallowed or placed inside any part of the body. seek immediate medical attention.

NON-WASHABLE FILTER UNITS

• Your filter units are non-washable and non-recyclable.

• To replace your filter units follow the steps as shown.

• Failure to replace the filter units when prompted may result in changes to product performance and appearance.

• New filter units can be purchased at www.dyson.com/support.

AUTO MODE

• A period of 6 days is required after the machine is first used for the sensor to calibrate.

During this period. the machine may be more sensitive to VOCs (such as odors) than normal.

• During first use. whilst the sensors calibrate. the machine can take up to 60 minutes to show VOC and NO2 data.

AUTOMATIC CUT-OUT

• For your safety this machine is fitted with automatic cut-out switches that operate if the machine tips over or overheats. If the switches operate. unplug the machine and allow it to cool. Before restarting the machine check and clear any blockages and ensure the machine is on a solid level surface.

• In heating mode the machine will automatically switch OFF’ after 9 hours of continuous use. To restart the machine. press the Standby ON/OFF button on either the remote control or the base. or restart via the Dyson Link app.

DISPOSAL INFORMATION

• Dyson products are made from high grade recyclable materials. Recycle where possible.

• Dispose of or recycle the battery in accordance with local ordinances or regulations.

• Keep the used batteries away from children as these can still harm children if swallowed.

• Your filter units are non-washable and non-recyclable.

• Dispose of the exhausted filter units in accordance with local ordinances or regulations.

• The battery should be removed from the product before disposal.

• California: This product includes a separate remote control device with a coin cell battery.

The coin cell battery contains Perchlorates. Special handling may apply. See www.dtsc. ca.gov/hazardouswaste/perchlorate

Additional information

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DYSON CUSTOMER CARE Thank you for choosing to buy a Dyson machine

After registering your 2 year warranty. your Dyson machine will be covered for parts and labor (excluding filters) for 2 years from the date of purchase. subject to the terms of the warranty. If you have any questions regarding your Dyson machine. visit www.dyson.com for online help. general tips and useful information about Dyson.

Alternatively. you can call the Dyson Helpline with your serial number and details of where and when you bought the machine.

If your Dyson machine needs a repair. call the Dyson Helpline so we can discuss the available options. If your Dyson machine is under warranty. and it is a covered repair. it will be repaired at no cost.

Your serial number can be found on your rating plate which is on the base of the machine.

PLEASE REGISTER AS A DYSON MACHINE OWNER To help us ensure you receive prompt and efficient service. please register as a Dyson machine owner. There are four ways to do this:

• Online at www.dyson.com/register

• Telephone the Dyson Helpline. 866-277-9896.

• Complete the enclosed Warranty Form and mail it to us.

• Smartphone. Download the Dyson Link app and you will be taken through registration as part of the set up.

This will confirm ownership of your Dyson machine in the event of an insurance loss. and enable us to contact you if necessary.

LIMITED 2 YEAR WARRANTY TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED WARRANTY

WHAT IS COVERED Your Dyson machine is warranted against original defects in materials and workmanship for a period of 2 years from the date of purchase. when used for normal domestic purposes in accordance with the Dyson Operating Manual. Please retain your proof of purchase.

If you do not have your proof of purchase. your warranty will start 90 days after the date of manufacture. according to Dyson’s records. This warranty provides. at no extra cost to you. all labor and parts necessary to ensure your machine is in proper operating condition during the warranty period. The replacement of any part of your machine under warranty will not extend the period of warranty. Any parts which are returned to Dyson will become the property of Dyson. Please call the Dyson Helpline at 1-855-533-1098 for more information.

For refurbished machines. length of warranty may differ. please see warranty letter included with machine for warranty terms.

This limited warranty is subject to the following terms:

WHAT IS NOT COVERED

• Replacement filter units. The machine's filter units are not covered by the warranty.

Dyson shall not be liable for costs. damages or repairs incurred as a result of. due to. or from:

• Damage caused by not carrying out the recommended machine maintenance.

• Careless operation or handling. misuse. abuse and/or lack of maintenance or use not in accordance with the Dyson Operating Manual.

• Use of the machine other than for normal domestic purposes within the United States. e.g. for commercial or rental purposes.

• Use of parts not in accordance with the Dyson Operating Manual.

• Use of parts and accessories other than those produced or recommended by Dyson.

• Faulty installation (except where installed by Dyson).

• Repairs or alterations carried out by unauthorized parties or agents.

• Blockages – Please refer to the Care and maintenance’ section and illustrations in this Dyson Operating Manual for details of how to look for and clear blockages.

• Normal wear and tear (e.g. fuse etc.).

• Reduction in battery discharge time due to battery age or use (where applicable).

If you are in any doubt as to what is covered by your warranty. please contact Dyson.

WARRANTY LIMITATIONS AND EXCLUSIONS

• Any implied warranties relating to your machine including but not limited to warranty of merchantability or warranty of fitness for a particular purpose. are limited to the duration of this warranty. This limitation is not allowed by some States. and so this limitation may not apply to you.

• Your remedy for breach of this warranty is limited to the warranty service described below.

Dyson will not be liable for any consequential damages or incidental damages you may incur in connection with your purchase and use of your machine. This limitation is not allowed by some States and so this limitation may not apply to you.

• This limited warranty gives you specific legal rights. You may also have other rights which vary by State.

• This limited warranty is not transferable.

WARRANTY SERVICE

• Please fill out and return the warranty form. or register online at www.dyson.com.

• Before a service can take place. the terms of the warranty require that you contact the Dyson Helpline with your model name/number. serial number. date and place of purchase.

• Please keep your purchase receipt in a safe place to ensure that you have this information.

• All work will be coordinated by Dyson or its authorized agents.

• Any replaced defective parts will become the property of Dyson.

• Service under this warranty will not extend the period of this warranty.

• If your machine is not functioning properly. please call the Dyson Helpline on 866-277-9896. Most issues can be rectified over the telephone by our trained Helpline staff.

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IMPORTANT DATA PROTECTION INFORMATION

PRIVACY AND PERSONAL DATA PROTECTION You will need to provide us with basic contact information when you register your Dyson machine or the Dyson Link app;

WHEN REGISTERING YOUR DYSON MACHINE

• You will need to provide us with basic contact information to register your machine and enable us to support your warranty.

WHEN REGISTERING VIA THE DYSON LINK APP You will need to provide us with basic contact information to register the Dyson Link app; this enables us to securely link your machine to your instance of the app.

• When you register. you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson. we will send you details of special offers and news of our latest innovations.

• We never sell your information to third parties and only use information that you share with us as defined by our privacy policies which are available on our website at privacy. dyson.com

CONFORMITY INFORMATION This equipment has been tested and found to comply with the limits for a Class B digital device. pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates. uses and can radiate radio frequency energy and. if not installed and used in accordance with the instructions. may cause harmful interference to radio communications.

However. there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception. which can be determined by turning the equipment off and on. the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits. human proximity to the antenna shall not be less than 20cm during normal operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

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