Kenmore 11028132412 Use & Care Guide

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WHAT’S NEW UNDER THE LID?

For best performance, it is recommended to load items in loose

heaps evenly around the washplate�

As the washer dampens and moves the load, the level

of the items will settle in the basket� This is normal and

does not indicate that more items should be added�

IMPORTANT: You will not see a washer basket full of water

as with your past agitator-style washer� It is normal for some

of the load to be above the water line�

Choosing the Right Detergent

Use only High Eciency detergents. The package will be marked

“HE” or “High Eciency.” Low-water washing creates excessive

sudsing with a non-HE detergent� Using non-HE detergent will

likely result in longer cycle times and reduced rinsing performance�

It may also result in component malfunction and, over time,

buildup of mold or mildew� HE detergents should be low-sudsing

and quick-dispersing to produce the right amount of suds for the

best performance� They should hold soil in suspension so it is not

redeposited onto clean clothes� Not all detergents labeled as High

Eciency are identical in formulation and their ability to reduce

suds. For example, natural, organic, or homemade HE detergents

may generate a high level of suds� If you use one of these and

see an “F0E2” error code appear in the display, consider using a

dierent HE detergent. Always follow the detergent manufacturer’s

instructions to determine the amount of detergent to use� Do not

go over the Max line on the dispenser. See “Using Laundry Product

Dispensers” for more information�

Normal Sounds You Can Expect

At dierent stages of the wash cycle, you may hear sounds

and noises that are dierent from those of your previous washer.

For example, you may hear a clicking and hum at the beginning

of the cycle, as the lid lock goes through a self-test� There will be

dierent kinds of humming and whirring sounds as the washplate

moves the load and as the basket is slowing down to stop� And

sometimes, you may hear nothing at all, as the washer determines

the correct water level for your load or allows time for clothes

to soak�

Use only High Eciency (HE) detergent.

Improved Cleaning

Low-water cleaning means concentrated cleaning� Rather

than diluting detergent as done in an agitator-style washer,

this washer delivers the detergent directly to the soils� This low

water wash also allows the clothing to move in a more eective

way to remove soils�

Cleaning with Less Water

The most striking dierence in your new washer is the low-water

washplate wash system� The washer automatically adjusts the

water level to the load size—no water level selector is needed�

Traditional agitator-style

washer

Washer with low-water

washplate wash system

Washplate

Automatic Load Size Sensing

Once you start the cycle, the lid will lock and the washer will

begin the sensing process to determine the correct water level

for the load� This may take several minutes before water is added�

You will nd a step-by-step description in the “Cycle Status Lights

Indicator” section�

Initially the basket will start to spin prior to adding water; this is

part of the sensing process and is normal� This low-water wash

method uses less water and energy compared to a traditional

agitator-style washer�

Washplate

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Kenmore 11028132412 Top-Loading High Efficiency Low-Water Washer

Use & Care Guide - Page 3