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© 2021 United States Stove Company
19
TROUBLESHOOTING
QUICK REFERENCE FOR COMMON
OPERATIONAL PROBLEMS
Symptom Check for
Fire rate does
not increase
with thermostat
open, smoke
spilling from
feed door when
tending re or
backpufng.
or
Smoke smell in
living space.
Chimney connector pushed
too far into a masonry chimney
thimble restricting draft.
Chimney or chimney connector
restricted with creosote.
Chimney draft reduced by air
entering through:
• Unsealed chimney clean-out
access.
• Loose mortar or cracked
chimney wall.
• Holes in rusted chimney
connector.
• Incompletely sealed chimney
connector joint or thimble
Downdraft in too large chimney
or chimney with no cover.
Combustion air inlet blocked
with ashes.
Chimney too short.
Fire rate too
high when
thermostat
closed.
Feed door or ash door not
securely closed.
Feed door or ash door gasket
worn excessively.
FINAL CHECKLIST, DO’S AND DON’TS
Do’s:
1. Do read and follow the installation, operation
and maintenance manual carefully.
2. Do install a smoke detector in an area that will
give warning in the unlikely event that a re
develops in the area of the heater or the heater
malfunctions.
3. Do be sure that there is a re extinguisher of the
proper type and in good working order accessible
in the unlikely event that a re develops near
the heater of the heater malfunctions.
4. Do check with local building ofcials to be
sure installation of the heater complies with all
building codes and requirements and obtain
required building permits.
5. Do plan your installation with safety as your
primary consideration.
6. Do keep all ammable liquids, gases and
pressurized containers away from heater.
7. Do complete the installation before attempting
to use the heater.
8. Do use only the prescribed materials and parts
for the installation of the heater.
9. Do install the heater in an area that will minimize
the hazards of persons coming in contact with
the hot surfaces of the heater.
10. Do instruct all responsible persons in the proper
and safe operation of the heater.
11. Do instruct all persons, especially children and
elderly persons, of the hazards involved with
the heater and improper and unauthorized
tampering with the heater.
12. Do check the heater for proper adjustment and
operation before leaving it unattended for long
periods of time.
13. Do start a re only with paper, kindling or solid
composition re starters specically designed
for starting a re. The use of liquid re starters
can cause an explosion within the heater.
14. Do use only a Listed High Temperature Type
HT Factory-built Residential Type and Building
Heating Appliance Chimney or a properly
constructed and maintained masonry chimney
to vent this heater.
15. Do use 6-inch diameter chimney connector
pipes made from a minimum of 24 gauge cold
rolled steel.
16. Do place all ashes in a metal container with a tight
tting lid and place them on a noncombustible
surface well away from other combustible
materials until they have completely cooled.
17. Do check the door latching mechanisms
and gaskets regularly and replace parts or
make adjustments as needed to maintain the
intended tightness of the re chamber.
18. Do use a noncombustible oor covering
beneath the heater as required.
19. Do observe all instructions regarding clearance
between the appliance, chimney connector and
combustibles.
20. Do store your fuel supply at least 36 inches from
the heater.
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