REV: XP10000E-07012022
XP10000E
USER MANUAL
This manual provides information regarding the
operation and maintenance of these products. We
have made every effort to ensure the accuracy of the
information in this manual. We reserve the right to
change this product at any time without prior notice.
5800 Ontario Mills Pkwy
Ontario, CA 91764 USA
www.duromaxpower.com
Call our Customer Care Team Toll Free 8-5 pm PST Mon-Fri
844-DUROMAX
CONTENTS
5.
AC Usage ........................................................................................................................ 38
Connecting the Generator to a Home ........................................................................ 41
Connecting a Load to the Generator .......................................................................... 42
Choosing the Right Power Cord .................................................................................. 43
DC Usage ........................................................................................................................ 44
Voltage Selector Switch ................................................................................................ 46
Idle Control Usage ........................................................................................................ 46
Using the Generator
1.
Introduction .................................................................................................................... 6
General Safety Procedures ........................................................................................... 8
Unit and Purchase Information .................................................................................. 12
Carbon Monoxide Safety ............................................................................................. 13
Introduction
4.
Check the Oil ................................................................................................................ 30
Check the Gas Level ..................................................................................................... 31
Starting the Generator ................................................................................................. 32
Starting the Generator Using Recoil Start ................................................................. 34
Starting the Generator
3.
Shipping Braces ............................................................................................................ 21
Wheel Kit Installation .................................................................................................... 22
Connect the Battery .................................................................................................... 24
Adding Oil ...................................................................................................................... 25
Adding Gasoline ............................................................................................................ 26
Grounding the Generator ........................................................................................... 27
High Altitude Operation .............................................................................................. 27
Generator Setup
2.
Generator Components ............................................................................................... 16
Package Contents ......................................................................................................... 18
Generator Components
CONTENTS
6.
7.
8.
9.
For more information and resources on this model scan the QR
code below to link to our website product information page.
Maintenance Schedule .................................................................................................. 48
Break-In Period .............................................................................................................. 49
Maintenance Log............................................................................................................ 49
Checking the Oil ............................................................................................................. 50
Changing the Oil ............................................................................................................. 51
Cleaning the Air Filter .................................................................................................... 52
Spark Plug Maintenance ............................................................................................... 54
Emptying the Gas Tank ................................................................................................. 56
Cleaning the Fuel Filter Cup .......................................................................................... 58
Transporting the Generator ......................................................................................... 59
Storing the Generator for Same Day Use ................................................................... 60
Storing the Generator for Use Within 30 Days ........................................................... 61
Storing the Generator for Longer Than 30 Days ........................................................ 62
Specications .................................................................................................................. 64
........................................................................................................................... 74
Basic Troubleshooting ................................................................................................... 66
Changing / Inspecting the Carbon Brushes ................................................................ 67
Changing / Inspecting the AVR ..................................................................................... 69
Wiring Diagram .............................................................................................................. 72
Maintenance and Care
Warranty
Troubleshooting
......................................................................................................... 78
Customer service
6
THE DUROMAX WAY
The DuroMax Way is more than just a brand, it is our understanding and appreciation of just how
important power can be to someone without it…
DUROMAX FOR HOME
Electricity in our home not
only provides comfort but
safety as well. From keeping
the heat or A/C on to keeping
our food cold, power is
essential to our daily lives.
Inevitability when disaster
strikes and we are left without
power for a prolonged period
of time, our way of life is
put at risk. This is by far the
most critical time for reliable
portable power.
DUROMAX FOR WORK
On the job site, portable
power allows you the ability
to get work done in remote
locations when traditional
power sources are usually
unavailable. Equipment like
table saws, sanders, and
work lights are a necessity
and portable power can
play a critical role in getting
a job done successfully and
eciently.
DUROMAX FOR PLAY
Camping outdoors in a
remote location can get one
in touch with nature and allow
them to forget the stress of
the day to day grind. Here
portable power can provide
comfort as well as safety. With
portable power, you can keep
your cell phone charged, light
up your campsite, or even
brew a cup of coee, all while
being miles from civilization.
The DuroMax Way is a commitment to excellence. This vision is focused on the quality, reliability,
and durability of our products combined with outstanding customer service. We understand that
having dependable power whenever and wherever you need it provides comfort, safety, and peace
of mind. It is through this philosophy that DuroMax achieves our vision of...
7
INTRODUCTION
DuroMax Power Equipment is headquartered in Ontario, California and is the industry’s leader in
Dual Fuel portable generator technology. In addition to a full assortment of portable generators
ranging from digital inverters to large 15,000-watt portable standby units, their product line
includes pressure washers, engines, pumps, and accessories.
The foundation of our company is built on quality, reliability, durability, and customer service. At
DuroMax our vision is simple, we are committed to Powering Everyone... Anywhere!
STOP
Please do not return
to the store.
DuroMax representatives are ready to help you
with any questions, concerns, or issues about your
new product. We can guide you through assembly,
start up, and how to operate your new generator.
We want you to be able to put your new generator
to use right away!
CALL US BEFORE YOU CONSIDER
RETURNING THE PRODUCT!
1-844-DUROMAX
TOLL-FREE
Engines that are certied to comply with U.S. EPA emission regulations for SORE (Small o Road
Equipment), are certied to operate on regular unleaded gasoline and may include the following
emission control systems: (EM) Engine Modications and (TWC) Three-Way Catalyst (if so equipped).
Notice Regarding Emissions
8
DANGER: This generator produces poisonous carbon monoxide gas when running. This
gas is both odorless and colorless. Even if you do not see or smell gas, carbon monoxide
may still be present. Breathing this poison can lead to headaches, dizziness, drowsiness,
and eventually death.
● Use outdoors ONLY in non-conned areas.
● Keep several feet of clearance on all sides to allow proper ventilation of the generator.
WARNING: The exhaust from this product contains chemicals known to the State of
California to cause cancer, birth defects, or other reproductive harm.
WARNING: This generator produces heat when running. Temperatures near exhaust can
exceed 150°F (65°C).
● Do not touch hot surfaces. Pay attention to warning labels on the generator denoting
hot parts of the machine.
● Allow generator to cool several minutes after use before touching engine or areas
which heat during use.
GENERAL SAFETY PROCEDURES
Please familiarize yourself with the following safety symbols and words:
● DANGER: Indicates a hazard that will result in serious injury or death if instructions are not
followed.
● WARNING: Indicates a strong possibility of causing serious injury or death if instructions are not
followed.
● CAUTION: Indicates a possibility of personal injury or equipment damage if instructions are not
followed.
SAFETY ALERT SYMBOL
The safety alert symbol is used with one of the safety words (DANGER,
WARNING, or CAUTION) to alert you of hazards. Please pay attention to
these hazard notices both in this manual and on the engine.
9
WARNING: This generator may emit highly ammable and explosive gasoline vapors,
which can cause severe burns or even death. A nearby open ame can lead to an
explosion even if not directly in contact with gasoline.
● Do not operate near an open ame.
● Do not smoke near the generator.
● Always operate on a rm, level surface.
● Always turn the generator o before refueling.
● Allow generator to cool for at least 2 minutes before removing the fuel cap. Loosen
cap slowly to relieve pressure in the tank.
● Do not overll the gas tank. Gas may expand during operation. Do not ll to the top
of the tank.
● Always check for spilled gas before operating.
● Empty the gasoline tank before storing or transporting the generator.
● Before transporting, turn the fuel valve to the o position and disconnect
the spark plug.
WARNING: This generator produces a powerful voltage, which can result in electrocution.
● ALWAYS ground the generator before using it (see the “Grounding the Generator”
portion of the “PREPARlNG THE GENERATOR FOR USE section).
● The generator should only be plugged into electrical devices, either directly or with
an extension cord. NEVER connect to a building electrical system without a qualied
electrician. Such connections must comply with local electrical laws and codes. Failure
to comply can create a back-ow of power, which may result in serious injury or death
to utility workers.
● Use a ground fault circuit interrupter (GFCI) in highly conductive areas such as metal
decking or steelwork. GFCls are available in-line with some extension cords.
● Do not use uncovered in rainy or wet conditions.
● Do not touch bare wires or receptacles (outlets).
● Do not allow children or non-qualied persons to operate.
GENERAL SAFETY PROCEDURES
10
In addition to the above safety notices, please familiarize
yourself with the safety and hazard markings on the
generator.
DANGER
DO NOT OVERFILL
THE GAS TANK
OVERFILLING CAN RESULT
IN A FIRE, EXPLOSION,
OR DEATH.
1.5”
11
DON’T TOUCH
CAUTION HIGH TEMPERATURE
DANGER
HOT EXHAUST
KEEP SAFE DISTANCE
DON’T TOUCH
BURN RISK
CARBON MONOXIDE SAFE DISTANCE
Serial Number
Serial number format
STAPLE RECEIPT HERE
The serial number will be shown in two parts. The engine
model, followed by the serial number.
Engine Model: _____________________________________________
Serial Number: _____________________________________________
A purchase receipt may be necessary for warranty parts or
service in the future. If you have a paper receipt staple it
here for easy reference.
If you purchased the unit online, save the email receipt
where you can access it, and record your details here for
convenience in the future.
Purchase Date: ____________________________________________
Order Number: ____________________________________________
Retailer Name: _____________________________________________
Serial number
The serial number is located on the engine block, above and
to the left of the oil ll.
UNIT AND PURCHASE INFORMATION
12
As the only safe way to use a portable generator, taking your
generator outside is absolutely mandatory to keep your family
safe from carbon monoxide. But there’s even more you can do.
By educating yourself about all carbon monoxide risks, you’ll
be better prepared to protect your family from this colorless,
odorless threat. Visit takeyourgeneratoroutside.com for more
information.
14
GENERATOR COMPONENTS
To help you get familiar with your new DuroMax generator, please see this component section for
easy reference on all the generator’s individual features.
15
16
2. Choke Lever
1. Air Filter
10. Volt Meter
8. 120V 3-Prong
Receptacle
20. 240V 4-Prong Twist Lock
19. 120V 3-Prong
Twist Lock
6. 50A Receptacle
1. Power Boost
5. Circuit Breaker
21. Idle Control
7. Ground
Terminal
9. Battery
12. Oil Fill and Dipstick
13. Engine Switch
14. Recoil Start
11. 12V DC
Charging Posts
16. Fuel Valve
GENERATOR COMPONENTS
18. Muer
1. Air Cleaner - A removable, cleanable, oiled, element that cleans the air going into the engine.
2. Choke Lever - Allows the airow into the carburetor to be restricted to assist in starting the
engine.
3. Fuel Gauge - Indicates the amount of fuel in the gasoline tank.
4. Fuel Cap - Allows access to ll the gasoline tank.
5. Circuit Breaker - Resettable switch that protects the generator from electrical overload.
6. 50A Receptacle - Use to connect electrical devices that run 120 or 240 Volt, 60Hz, single phase,
AC current (NEMA L14-30).
7. Ground Terminal - Connect a ground wire here to properly ground the generator.
8. 120V 3-Prong Receptacle - Use to connect electrical devices that run 120 Volt, 60 Hz, single
phase, AC current (NEMA 5-20).
9. Battery - 12V DC battery that powers the electric start system.
10. Volt Meter - Provides reading of voltage output.
11. 12V DC Charging Posts – DC output for charging batteries or running small DC powered items.
17
4. Fuel Cap
15. Fuel Filter Cup
18. Muer
17. Spark Plug
3. Fuel Gauge
12. Oil Fill and Dipstick - Use to add or check the oil.
13. Engine Switch – 3 Position Switch to “START”, “RUN”, or turn “OFF” the generator.
14. Recoil Start – Easy pull recoil start to start the engine without the electric start.
15. Fuel Filter Cup - Traps dirt and debris in gasoline before it enters the engine.
16. Fuel Valve - On/O Valve that allows fuel into the engine.
17. Spark plug – Provides ignition to the engine.
18. Muer – Reduces engine emissions and reduces noise.
19. 120V 3-Prong Twist Lock - Use to connect electrical devices that run 120 Volt, 60 Hz, single
phase, AC current (L5-30).
20. 240V 4-Prong Receptacle - Use to connect electrical devices that run 120 or 240 Volt, 60Hz,
single phase, AC current (NEMA 14-50).
21. Idle Control - Allows the engine to run at reduced speed when no load is present to save on
fuel and reduce noise levels.
PACKAGE CONTENTS
18
● Note: Actual tools may dier in appearance or design from image shown.
Your generator comes with the items listed below. Please check to see that all of the following
items are included with your generator.
Double-Sided
Screw Driver
Oil Funnel w/ Hose
Spanner Spark Plug Wrench
Plug Ends
Phillips and slot blade
screwdriver used for generator
maintenance.
Used to add oil to the
generator without messy spills.
Assorted wrenches used in
generator maintenance and
assembly. 10mm/12mm,
13mm/15mm, and
17mm/19mm.
Used in spark plug
maintenance, inspection, and
installation.
Plug heads for the receptacles
found on the generator are
included to make or rewire
your own cords.
DC Charge Cables
Used in conjunction with the
charging posts to charge 12V
automotive style batteries or
small DC appliances.
GENERATOR SETUP
Proper setup of your generator will get you going as soon as possible while making sure you and
your equipment are safe and cared for.
19
20
GENERATOR SETUP
21
Step 1 - Remove Shipping Braces
Unpack
a. Remove the generator from the box.
b. Place the largest piece of packing foam on a at surface.
c. Flip the generator upside down on the pad.
1.
Remove braces
a. The shipping braces prevent engine movement
2.
Note: Shipping braces can be thrown
away, they will not be needed again.
CAUTION: NEVER attempt this if you have put
fuel or oil in the generator.
during shipment. Flip the generator over and
remove the brightly colored braces between the
motor and the frame, and the wood brace under
the generator.
GENERATOR SETUP (CONTINUED)
22
Step 2 - Wheel Kit Installation (Optional)
Install support legs
a. Secure the support legs to the frame with the
provided lock nuts.
1.
Install wheels
a. Place the wheels onto the axles.
4.
Install wheel axles
a. Place the smallest washer onto the wheel axle bolts.
b. Insert wheel axle bolts through the frame and
secure with the provided nut and wrenches.
2.
Install inside wheel washers
a. Place one of the large washers onto the axles.
3.
23
Flip over assembled
a. Flip the assembled generator over onto its wheels
and support brackets.
8.
Install outside wheel washers
a. Place the other large washers onto the axles.
5.
Install handles
a. Attach the handles to the brackets on the frame
using the provided bolts and nuts.
7.
Install cotter pins
a. Place the cotter pin through the hole at the end of
the axle and bend it out to secure the wheel.
6.
CAUTION: Do not over-tighten the handles, it
will prevent free movement.
24
GENERATOR SETUP (CONTINUED)
Step 3 - Connect the Battery
Remove the battery cover
1.
Reinstall the battery plate
a. Cover the connected terminal with the black rubber
boot.
b. Reinstall the battery cover plate using the wrench
from the toolkit.
4.
Locate the negative cable
a. Locate the negative battery cable above and behind
the battery. One side is connected to ground and
the other end needs to be connected to the battery.
b. Route the free end to the negative battery terminal.
2.
Connect the negative cable
a. Push the black rubber boot up the wire to expose
the connector.
b. Securely connect the free end of the battery cable
to the negative battery terminal using the screw
and nut from the battery with the screwdriver and
wrench from the toolkit.
3.
a. Remove the battery cover plate using the wrench
from the toolkit.
25
The generator requires engine oil to operate properly. The generator, when new from the package,
contains no oil in the crankcase
*
. You must add the proper amount of oil before operating the
generator for the rst time. This amount is equal to the oil capacity of the engine crankcase:
Step 4 - Adding Oil
Model Number XP10000E
Engine Oil Capacity 37.2 . oz (1.1 L)
Add oil
WARNING: Do not apply engine oils with additives or 2-stroke gasoline engine oils;
they don’t have enough lubrication and may shorten the engine’s service life.
a. Make sure the generator is on a level surface.
b. Unscrew the oil ller/dipstick cap from the engine.
c. Using a funnel, add the appropriate amount of oil
into the crankcase. You will know the crankcase is
full when the oil level has reached the lower lip of
the opening you have just poured the oil into.
d. Replace the oil ller cap.
Engine oil recommended: SAE 10W-30.
Viscosity varies with regions and temperatures. Choose your
oil viscosity using the chart to the left.
* A small amount of oil from factory testing may be present on
arrival.
* Synthetic oil may be used after the 8 hour initial break-in
period. Using synthetic oil does not increase the recommended
oil change interval. Full synthetic 5W-30 oil will aid in starting in
cold temperatures <5ºC (41ºF).
WARNING: Do not overll the crankcase. This
may damage the motor and shorten the overall
life of your generator.
GENERATOR SETUP (CONTINUED)
26
Step 5 - Adding Gasoline (Optional)
Add gasoline
a. Make sure the generator is on a level surface.
b. Unscrew gas cap and set aside (NOTE: the gas cap
may be tight and hard to unscrew).
c. Slowly add unleaded gasoline to the fuel tank. Be
careful not to overll. The fuel gauge on the top of
the gas tank indicates how much gasoline is in the
generator gas tank.
d. Replace fuel cap and wipe up any spilled gasoline
with a dry cloth.
IMPORTANT:
● To ensure that the generator runs smoothly use only FRESH, UNLEADED GAS WITH AN
OCTANE RATING OF 87 OR HIGHER.
● Never use an oil/gasoline mixture. Never use old gas.
● Avoid getting dirt or water in the fuel tank.
● Gas can age in the tank and make it hard to start up the generator in the future.
● Never store generator for extended periods of time with fuel in the tank.
Model Number XP10000E
Gas Tank Capacity 8.3 US gal. (31 L)
DANGER
DO NOT OVERFILL
THE GAS TANK
OVERFILLING CAN RESULT
IN A FIRE, EXPLOSION,
OR DEATH.
1.5”
WARNING: Gas can expand. Do not ll the gas tank to the very top. Leave a
minimum of 1.5 in open space. Gasoline and gas fumes are highly ammable.
Do not ll the tank near an open ame. Always check for fuel spills.
WARNING: Failure to properly ground the generator can result in electrocution.
27
Step 6 - Grounding the Generator
High Altitude Operation
At high altitudes, the standard carburetor air/fuel mixture will be too rich. The performance will decrease,
and fuel consumption will increase. A very rich mixture will also foul the spark plug and cause hard starting.
Operation at an altitude that diers from that at which this engine was certied, for extended periods of
time, may increase emissions. High altitude performance can be improved by specic modications to the
carburetor. If you always operate your generator at altitudes above 3,000 feet (900 meters), have a dealer
perform this carburetor modication. This engine, when operated at high altitude with the carburetor
modications for high altitude use, will meet each emission standard throughout its useful life. Even with
carburetor modication, engine horsepower will decrease by about 3.5% for each 1,000-foot (300-meter)
increase in altitude. The eect of altitude on horsepower will be greater than this if no carburetor
modication is made.
When the carburetor has been modied for high altitude operation, the air/fuel mixture will be too lean
for low altitude use. Operation at altitudes below 3,000 feet (900 meters) with a modied carburetor may
cause the engine to overheat and result in serious engine damage.
Attach grounding wire
a. Ground the generator by tightening the grounding
nut against a grounding wire.
b. Connect the other end to a copper or brass
grounding rod that’s driven into the earth.
A generally acceptable grounding wire is a No. 12 AWG
(American Wire Gauge) stranded copper wire.
Grounding codes can vary by location. Please contact a local
electrician to check the grounding regulations for your area.
28
29
STARTING THE GENERATOR
If this is not your rst time using the generator there are still steps you should take to prepare it for
operation each time you use it.
IMPORTANT: At this point, you should be familiar with the procedures described in the rst
portion of this section entitled “GENERATOR SETUP” If you have not yet read this section, go
back and read it now.
30
BEFORE YOU START YOUR GENERATOR
Model Number XP10000E
Engine Oil Capacity 37.2 . oz (1.1 L)
Step 1 - Check the Oil
Check the oil
The generator is equipped with an automatic shuto to
protect it from damage due to low oil. Nonetheless, you
should check the oil level of the engine before each use to
ensure that the engine crankcase has a sucient amount.
To check the oil level:
a. Make sure the generator is on a level surface.
b. Unscrew the oil ller/dipstick cap.
c. With a dry cloth, wipe the oil o of the stick on the
inside of the cap.
d. Insert the dipstick as if you were replacing the
cap and then remove it again. There should now be
oil on the stick. If there is no oil on the stick, or oil
only at the very end of the stick, you should add
oil until the engine crankcase is lled (see “Adding
Oil” portion of the “Maintenance” section).
e. Be sure to replace the cap when nished checking
oil.
31
Check fuel level
If running the engine on gasoline check to see that there is
sucient gasoline in the fuel tank. The fuel gauge on top of
the tank will give a rough estimate of the gasoline level. The
gauge will appear white then ll red as the tank is lled.
Note: Fuel gauge may not register with less than 1/3
fuel tank full.
DANGER
DO NOT OVERFILL
THE GAS TANK
OVERFILLING CAN RESULT
IN A FIRE, EXPLOSION,
OR DEATH.
1.5”
WARNING: Gasoline and gasoline fumes are highly ammable.
● Do not ll the tank near an open ame.
● Always allow the engine to cool for several minutes before refueling.
● DO NOT overll the fuel tank. Fuel expands when shaken or heated. ALWAYS leave
1
1
/
2
“ space or more at the top of the tank.
● ALWAYS use fresh fuel or stabilized fuel. Old gasoline (older than 30 days) can cause
permanent damage to the fuel system.
● Always check for fuel spills.
Step 2 - Check the Gas Level (Optional)
STARTING THE GENERATOR
32
Shut breaker OFF
The breaker is located on the right side of the front power
panel. Flip the breaker down to prevent accidental load
when starting the generator.
1.
Starting the Generator
Turn gas valve ON
Close choke
The gas valve is located above the recoil start on the bottom
of the fuel tank. Rotate the valve counter-clockwise to the
vertical position to turn on the gas supply.
The choke lever is located above the air lter to the left of
the recoil start. Slide the lever to the left to cut the air supply
and allow more gas into the engine to start.
2.
3.
Turn idle control OFF
The idle control is located on the top center of the main
power panel. Turn the switch “OFF” to prevent the unit from
trying to idle down before the engine is warmed up.
4.
33
CAUTION: Disconnect all electrical loads from the generator before attempting to
start!
WARNING: Operating the starter motor for more than 5 seconds can damage the
motor. If the engine fails to start, release the switch and wait 10 seconds before
operating the starter again.
Turn breaker ON/ Connect
The breaker is located on the right side of the front power
panel. Flip the breaker up to allow the power to ow to the
receptacles. Connect your devices to the receptacles on the
front panel. Start with the largest loads rst.
7.
Turn engine switch to START
The key switch is located on the left side of the front power
panel. Insert the key and turn to the “START” position to
start the generator. Allow the key to return to the run
position once started.
5.
Open choke
Push the choke to the “OPEN” position as the engine warms up.
6.
STARTING THE GENERATOR (CONTINUED)
34
Starting the Generator Using Recoil Start
Shut breaker OFF
The breaker is located on the right side of the front power
panel. Flip the breaker down to prevent accidental load
when starting the generator.
1.
Close choke
Turn engine switch to ON
The choke lever is located above the air lter to the left of
the recoil start. Slide the lever to the left to cut the air supply
and allow more gas into the engine to start.
The key switch is located on the left side of the front power
panel. Insert the key and turn to the “ON” position.
3.
4.
Turn gas valve ON
The gas valve is located above the recoil start on the bottom
of the fuel tank. Rotate the valve counter-clockwise to the
vertical position to turn on the gas supply.
2.
35
Turn breaker ON/ Connect
The breaker is located on the right side of the front power
panel. Flip the breaker up to allow the power to ow to the
receptacles. Connect your devices to the receptacles on the
front panel. Start with the largest loads rst.
8.
Open choke
Push the choke to the “OPEN” position as the engine warms
up.
7.
Pull the recoil start
The recoil start is located on the left side panel next to the air
lter. Pull the recoil handle slowly until resistance is felt, then
quickly pull the recoil handle until fully extended.
6.
CAUTION: Release the recoil handle only after
the cord has retracted. Releasing the recoil
handle while extended may cause harm to
yourself or your equipment.
Turn idle control OFF
The idle control is located on the top center of the main
power panel. Turn the switch “OFF” to prevent the unit from
trying to idle down before the engine is warmed up.
5.
36
USING THE GENERATOR
If this is not your rst time using the generator, there are still steps you should take to prepare it
for operation each time you use it.
IMPORTANT: At this point, you should be familiar with the procedures described in the rst
portion of this section entitled “GENERATOR SETUP”; if you have not yet read this section, go
back and read it now.
37
USING THE GENERATOR
38
AC Usage
The total running wattage requirement of the electrical devices connected to the generator should
not exceed the rated wattage of the generator itself. To calculate the total wattage requirement of
the electrical devices you wish to connect, nd the rated (or running) wattage of each device. This
number should be listed somewhere on the device or in its instruction manual.
If you cannot nd this wattage, you may calculate it by multiplying the Voltage requirement by the
Amperage drawn: Watts = Volts x Amps. If these specications are not available, you may estimate
the Watts required by your device by using the chart on the next page.
Once you have found the rated wattage requirement of each electrical device, add these numbers
to nd the total rated wattage you wish to draw from the generator. If this number exceeds
the rated wattage of the generator, DO NOT connect all these devices. Select a combination of
electrical devices, which has a total rated wattage lower than or equal to the rated wattage of the
generator.
Fuel Source Rated (Running) Wattage Surge (Peak) Wattage
Gasoline 8000 10000
● You may connect electrical devices running on AC current according to their wattage
requirements.
● The chart below shows the rated and surge wattage of your generator according to its model
number.
● The rated wattage corresponds to the maximum wattage the generator can output on a
continuous basis.
● The surge wattage corresponds to the maximum amount of power the generator can output for
a short period of time. Many electrical devices such as refrigerators require short bursts of extra
power, in addition to the rated wattage listed by the device, to stop and start their motors. The
surge wattage ability of the generator covers this extra power requirement.
39
Tool or Appliance Rated (Running) Watts Additional Surge Watts
Electric water heater (40 gal) 4000 0
Hot plate 2500 0
Radial arm saw 2000 2000
Electric Stove 1500 0
Circular Saw 1500 1500
Air compressor (1 HP) 1500 3000
Window air conditioner 1200 1800
Miter saw 1200 1800
Microwave 1000 2000
Well water pump 1000 1500
Reciprocating saw 960 1040
Sump pump 800 1200
Refrigerator freezer 800 1200
Furnace blower 800 1300
Computer 800 0
Electric drill 600 900
Television 500 0
Deep freezer 500 800
Garage door opener 480 600
Stereo 400 0
Box fan 300 600
Clock radio 300 0
Security system 180 0
DVD Player 100 0
Common light bulb 75 0
CAUTION: The generator can only run at its surge wattage capacity for a very short
time. Connect only electrical devices requiring a rated (running) wattage equal to
or less than the rated wattage of the generator. Never connect devices requiring a
rated wattage equal to the surge wattage of the generator.
NOTE: The above wattage gures are estimates only.
Try to check the wattage listed on your electrical devices before consulting this chart.
Extension cords
● The most straightforward and aordable option.
● Zero commitment, no installation needed: Simply plug in
your appliances and go!
● Perfect for renters, RV/camping trips, and power on the
job-site.
Transfer switch
● The safest, most eortless way to power your home.
● Automatically switches power over to your generator
during an outage. Requires an electrician to install.
● Once you choose which circuits you want to power, you’re
locked into your conguration.
Interlock kit
● Choose what circuits you want to run.
● Requires an electrician to install, but you have the
exibility of switching up your circuits depending on your
power needs.
● More hands-on, and some electrical knowledge is needed
so you don’t overload the generator.
Connecting the Generator to a Home
41
42
USING THE GENERATOR (CONTINUED)
NOTE: Be sure to attach devices to the correct receptacle (outlet).
● 120V devices can be directly connected to the 120V ONLY receptacles.
● 120V devices can be connected to the 120/240V receptacle using an appropriate adapter.
● 240V devices can ONLY be connected to the 240V receptacle.
Plug in devices
Turn breaker ON
Turn on connected devices
Plug in devices to the appropriate receptacle. When using
the generator balance the load as closely as possible. Placing
more load on one side of the circuit will reduce the breaker
trip period.
Flip the circuit breaker up to the ON position to allow power
to the receptacles.
Start or turn on appliances starting with the biggest loads
rst.
1.
2.
3.
CAUTION: Do not connect 50 Hz or 3-phase loads to the generator.
Connecting a Load to the Generator
43
Long or thin cords can drain the power provided to an electrical device by the generator. When
using such cords, allow for a slightly higher rated wattage requirement for the electrical device. See
the table below for recommended cords based on the power requirement of the electrical device.
DEVICE REQUIREMENTS WIRE GAUGE BY LENGTH (ft.)
AMPS WATTS (120/240V) 10 25 50 100 150
5 600/1200 18 16 14 12 10
10 1200/2400 16 14 12 12 10
15 1800/3600 14 14 12 12 10
20 2400/4800 12 12 12 10 10
25 3000/6000 12 10 10 10 8
30 3600/7200 10 10 10 8 NR
40 4800/9600 8 8 6 6 NR
50 6000/12000 6 6 6 NR NR
*NR = NOT RECOMMENDED *Gauge based on twisted copper wire
Length
120V 15A 240V 30A 240V 50A
14 Gauge 12 Gauge 10 Gauge 6 Gauge
Single
Outlet
Single
Outlet
Triple
Outlet
Single
Outlet
Triple
Outlet
L14-30P/
L14-30R
14-50P/
CS6364
10 ft XP3010GC
15 ft XP5015GC
25 ft XPC14025A XPC12025A XPC12025C XPC10025A XPC10025C XP3025GC XP5025GC
50 ft XPC12050C XPC10050A XPC10050C XP3050GC XP5050GC
100 ft XPC12100A XPC12100C XPC10100A XPC10100C
From home back up to just running your electric edger and everything in-between DuroMax has
the power cord for you. All DuroMax cords are 100% twisted copper wire for maximum life and
reliability.
Choosing the Right Power Cord
USING THE GENERATOR (CONTINUED)USING THE GENERATOR (CONTINUED)
44
DC UsageDC Usage
Connect the battery
Connect positive receptacle
Start generator
Connect one charging wire to the positive terminal on the
battery and the other charging wire to the negative terminal
on the battery.
Connect the free end of the positive wire to the positive
receptacle (outlet) on the generator.
The start switch is located on the left side of the front power
panel. Insert key and move to the start position to start the
generator. Allow the switch to return to the run position
once started.
1.
2.
3.
Connect negative receptacle
Carefully connect the free end of the negative wire to the
negative receptacle on the generator.
4.
45
Disconnecting battery
When disconnecting, always disconnect the wires from the
generator rst to avoid a spark.
5.
DANGER: Stored batteries emit highly explosive hydrogen gas when charged.
Batteries also contain acid, which can cause severe chemical burns.
DANGER: Do not allow open ames or cigarettes nearby for several minutes after
charging a battery.
DANGER: Always wear protective goggles and rubber gloves when charging a
battery.
DANGER: If battery acid gets on your skin, ush with water. If battery acid gets in
your eyes, ush with water and call a physician immediately.
DANGER: If battery acid is swallowed, drink large quantities of milk and call a
Physician immediately.
CAUTION: Never try to jump start a car with your generator.
CAUTION: The DC receptacle is for recharging 12 Volt automotive-type batteries
only. Do not connect any other device to this receptacle.
46
WARNING: Only change the voltage selector switch with the main AC circuit
breaker OFF. The generator can be seriously damaged if the voltage selector switch
is changed with the breaker ON.
Voltage Selector Switch
This generator features Power Boost Technology, which gives the
user the ability to double the power in the generator for more
heavy duty applications.
The voltage selector switches the dual 120V AC windings of
the generator to produce “120V ONLY” or “120/240V”. If a 240V
appliance is connected to the 4-prong receptacle, the switch must
be in the “120/240V” position. If only 120V appliances are being
connected to the generator select the “120V ONLY” position to
double the 120V amperage and automatically balance the load.
Idle control
The idle control feature lowers the RPM of the generator
when there is no load to save gas and decrease engine
noise.
When a load is applied, the engine will resume normal
speed to provide usable power.
Turn on the idle control when using intermittent loads like
power tools and air compressors.
The idle control feature is designed for gasoline only use.
Idle Control Usage
WARNING: Power is unusable when idle control is engaged.
● DO NOT use the idle control function when using the generator for backup
house power.
● Idle control function will cause massive uctuations in voltage and hertz.
● Low amperage loads may not trigger the idle up function.
USING THE GENERATOR (CONTINUED)USING THE GENERATOR (CONTINUED)
MAINTENANCE AND CARE
Proper maintenance and storage of your generator are essential to ensure trouble-free use of your
generator when you need it.
By following the maintenance and care requirements, you can keep your generator running
smoothly and eciently for years to come.
47
MAINTENANCE AND CARE
48
Proper routine maintenance of your generator is essential for safe, economical, and trouble-free
operation. It will also help reduce air pollution.
Maintenance Schedule
Remember that this schedule is based on the assumption that your machine will be used for its
designed purpose. Sustained high-load, high-temperature operation, or use in unusually wet or
dusty conditions, will require more frequent service.
SERVICE
EVERY USE
1ST MO. OR
8 HRS.
(BREAK IN)
EVERY 3 MO. OR
50 HRS. OF
HEAVY USE
EVERY 6 MO.
OR 100 HRS. OF
NORMAL USE
EVERY 12 MO. OR
300 HRS.
EVERY 3 YRS. OR
500 HRS.
ENGINE OIL CHECK CHANGE CHANGE CHANGE
AIR CLEANER CHECK CHECK CHANGE CHANGE
SEDIMENT
CUP
CLEAN CLEAN
SPARK PLUG CLEAN /
ADJUST
CLEAN /
ADJUST
SPARK
ARRESTOR
CHECK CLEAN
IDLE SPEED CHECK /
ADJUST
VALVE
CLEARANCE
CHECK /
ADJUST
FUEL TUBE CHECK CHECK /
REPLACE
FUEL TANK /
FILTER
CLEAN
COMBUSTION
CHAMBER
CLEAN
WARNING: Improper maintenance, or failure to correct a problem before operation, can
cause a malfunction in which you can be seriously injured or killed. Always follow the
inspection, maintenance recommendations, and schedules in this instruction manual.
● Make sure the engine is o before you begin any maintenance or repairs.
● Let the engine and exhaust system cool before touching.
● To reduce the possibility of re or explosion, be careful when working around
gasoline. Use only a nonammable solvent, not gasoline, to clean parts. Keep
cigarettes, sparks, and ames away from all fuel-related parts.
49
Date Generator Hours Maintenance Performed
Maintenance Log
As a best practice it’s recommended to keep a log of the generator hours and maintenance to
ensure your generator is always operating to its full potential.
Break-In Period
As the best practice for any new combustion motor it’s recommended to perform the break
in procedure as follows:
● Run the generator for the rst 6-8 hours on conventional oil, then change the oil. After
the break-in period synthetic oil may be used.
● During the break in period of the rst 6-8 hours keep the generator load under 50%
for optimal results.
● Check and clean the air lter if necessary after the break-in period.
MAINTENANCE AND CARE (CONTINUED)
50
Model Number XP10000E
Engine Oil Capacity 37.2 . oz (1.1 L)
Checking the Oil
Check the oil
The generator is equipped with an automatic shuto to
protect it from damage due to low oil; nonetheless, you
should check the oil level of the engine before each use to
ensure that the engine crankcase has a sucient amount.
To check the oil level:
a. Make sure the generator is on a level surface.
b. Unscrew the oil ller/dipstick cap.
c. With a dry cloth, wipe the oil o of the stick on the
inside of the cap.
d. Insert the dipstick as if you were replacing the
cap and then remove it again. There should now be
oil on the stick. If there is no oil on the stick, or oil
only at the very end of the stick, you should add
oil until the engine crankcase is lled (see “Adding
Oil” portion of the “Maintenance” section).
e. The oil will be visible in the oil ll spout when full.
f. Be sure to replace the cap when nished checking
oil.
51
Replace drain plug
Replace the oil drain plug and tighten with a 12 mm hex
wrench.
3.
Changing the Oil
CAUTION: Worn out or dirty oil does not cool the
generator properly and can lead to catastrophic
engine damage.
In addition to regular oil changes, it is necessary to drain the
oil from the crankcase if it has become contaminated with
water or dirt.
Remove drain plug
Using a 12 mm hex wrench, unscrew the oil drain plug, which
is located on the crankcase underneath the oil ller/dipstick
cap.
Allow all the oil to drain from the generator.
1.
Drain oil
Drain oil into an approved oil disposal container. Contact
your local auto parts store for information on oil disposal.
2.
MAINTENANCE AND CARE (CONTINUED)
52
Remove the lter cover
Remove lter
Clean out lter casing
Release the clips on the top and bottom of the cover and
remove the lter cover.
Remove the sponge-like elements from the casing.
Wipe the dirt from inside the empty air cleaner casing.
1.
2.
3.
Routine maintenance of the air cleaner helps maintain proper
airow to the carburetor. Check that the air cleaner is free of
excessive dirt after every use.
CAUTION: Improper maintenance may cause
less air to enter the engine or dirty air to enter
the engine causing overheating and engine
wear.
Cleaning the Air Filter
53
Replace elements in casing
Replace the sponge-like elements in the air cleaner casing and
replace the cover.
7.
Wash cleaner element
Wash the sponge-like elements in household dish detergent
and warm water.
4.
Dry cleaner element
Pat dry on a dry cloth and allow the elements to dry completely.
5.
6.
Add engine oil to elements
Soak the dry elements in a small amount of engine oil. Ring
out any excess oil.
MAINTENANCE AND CARE (CONTINUED)
54
Spark Plug Maintenance
The spark plug is important for proper engine operation.
A good spark plug should be intact, free of deposits, and
properly gapped.
Remove spark plug cap
Remove spark plug
Inspect spark plug
Pull on the spark plug cap to remove it.
Unscrew the spark plug from the generator using the spark
plug wrench included with this product.
Visually inspect the spark plug. If it is cracked or chipped,
discard and replace it with a new spark plug. We recommend
using an F6RTC spark plug such as NGK BPR6ES.
1.
2.
3.
CAUTION: Improper maintenance may cause reduced fuel economy, misres,
trouble starting, or damage to the spark plug threads.
SPARK PLUG
CONSULT MANUAL
BEFORE REMOVING
55
Measure plug gap
Measure the plug gap with a gauge. The gap should be 0.7-0.8
mm (0.028-0.031 in).
4.
Clean and re-gap
If you are re-using the spark plug, use a wire brush to clean
any dirt from around the spark plug base and then re-gap the
spark plug.
5.
Install spark plug
Replace spark plug cap
Screw the spark plug back into its place on the generator
using the spark plug wrench.
Replace the spark plug cap.
6.
7.
MAINTENANCE AND CARE (CONTINUED)
56
Emptying the Gas Tank
CAUTION: Do not store fuel from one season
to another. Gasoline sold at the pump today
contains additives such as ethanol that even
when stored properly may damage the fuel
system components.
If you have been using gasoline in your generator, before
storing your generator for extended periods of time you
should drain your generator fuel tank of gasoline.
Shut fuel valve OFF
Remove fuel lter cup
Empty fuel lter cup
Turn the fuel valve to the “OFF” position.
Remove the fuel lter cup (see “Removing the Fuel Filter Cup”
later in this section).
Empty the fuel lter cup of any fuel.
1.
2.
3.
57
Drain gas from the generator
With a funnel underneath the fuel valve to catch the gas, turn
the fuel valve to the “ON” position. Drain all the gas from the
generator.
4.
Shut fuel valve OFF
Replace fuel lter cup
Store emptied gas
Turn the fuel valve to the “OFF” position.
Reinstall the fuel lter cup.
Store the emptied gasoline in a suitable place and add fuel
stabilizer to keep fuel fresh and usable.
5.
6.
7.
58
MAINTENANCE AND CARE (CONTINUED)
Shut fuel valve o
Turn the fuel valve to the “OFF” position.
1.
Cleaning the Fuel Filter Cup
Remove fuel lter cup
Clean lter cup
Replace fuel lter cup
Unscrew the fuel lter cup from the fuel valve using a wrench.
Clean the cup of all sediment using a rag or brush.
Reinstall the fuel lter cup.
2.
3.
4.
59
Empty the gas tank
Disconnect the spark plug
Fully drain your gas tank as shown in “Emptying the Gas Tank”
on page 56-57.
Pull on spark plug cap to disconnect spark plug from ignition
wire.
1.
2.
CAUTION: Do not obstruct any ventilation openings and keep the generator in a
cool dry area.
CAUTION: Never place any type of storage cover on the generator while it is still hot.
Transporting the Generator
MAINTENANCE AND CARE (CONTINUED)
Turn the key switch OFF
Turn the key switch counter-clockwise to the “OFF” position
to shut the generator o.
3.
Storing the Generator for Same Day Use
Turn fuel valve OFF/ Store
Turn the fuel valve clockwise to the horizontal position to
shut o the ow of gasoline to the carburetor, then store the
generator.
CAUTION: Do not obstruct any ventilation
openings and keep the generator in a cool dry
area.
4.
60
Turn the main breaker OFF
Run the generator
Move the main breaker to the “OFF” position.
Allow the generator to run for 3-5 minutes.
1.
2.
Storing the Generator for Use Within 30 Days
Turn breaker OFF and run
Follow steps 1 and 2 as shown on “Storing the Generator For
Same Day Use” on page 60.
1.
Shut fuel valve OFF and run dry
Turn the key switch OFF
Add fuel stabilizer and store
Shut the fuel valve “OFF” and allow generator to run until it
stalls out.
Turn the key switch counter-clockwise to the “OFF” position to
shut the generator o.
Add fuel stabilizer to gas remaining in tank, and store
generator.
2.
3.
4.
61
Storing the Generator for Longer Than 30 Days
Turn breaker OFF and run
Follow steps 1 and 2 as shown on “Storing the Generator for
Same Day Use” on page 60.
1.
Shut fuel valve OFF and run dry
Empty the gas tank
Shut the fuel valve “OFF” and allow generator to run until it
stalls out.
Fully drain your gas tank as shown in “Emptying the Gas Tank”
on page 56-57.
2.
4.
MAINTENANCE AND CARE (CONTINUED)
62
Turn the key switch OFF
Turn the key switch counter-clockwise to the “OFF” position
to shut the generator o.
3.
Drain the carburetor
Remove drain bolt from carburetor and drain small amount
of fuel in carburetor bowl.
5.
Remove spark plug
Add oil to cylinder
Remove battery and charge
Remove spark plug as shown in “Spark Plug Maintenance” on
page 54.
Add 2 tablespoons of 10W-30 motor oil directly into the
spark plug hole, and pull the recoil to lubricate cylinder. After
lubricating cylinder reinstall the spark plug.
Remove the generator battery and place it on a 12V battery
tender indoors.
6.
7.
8.
63
64
SPECIFICATIONS
Model Number XP10000E
AC Rated Wattage 8,000 W
AC Surge Wattage 10,000 W
AC Rated Voltage 120/240V
Dimensions 29”L x 30”W x 26”H
Weight 218 lbs
Recommended Oil 10W-30
Engine Displacement 445 cc
Gasoline Capacity 8.3 gal
Oil Capacity 37.2 . oz. (1.1 L)
Bore 92 mm
Stroke 69 mm
Engine Speed 3600 rpm
Oil Cooling Type Splash
Bearing Type Stainless steel ball bearing
Cylinder Sleeve Cast iron sleeve
Fuel Delivery System Carburetor
Valve Type OHV
Engine Type 4-Stroke
Engine Cooling Type Forced air
Run Time @ 50% Load 10 hr.
Starting Type Electric/ Recoil
Noise Level <72 dB
Neutral System Floating
AC Rated Frequency 60 Hz
AC Phase Single
Winding Material 100% copper windings
Emissions Compliance EPA/CARB
TROUBLESHOOTING
This section of the manual is to help you troubleshoot problems with your generator.
65
66
TROUBLESHOOTING
Problem Description Solution
The engine will not
start
Engine switch is “O” Set engine switch to “On”
Fuel valve is “Closed” Turn the fuel valve to “Open”
Choke is open Close the choke
The engine is out of fuel Add fuel
Fuel is old or contaminated Change fuel
Spark plug is dirty Clean spark plug
Spark plug is broken Replace spark plug
The generator is not level
Move the generator to a level
surface
Oil is low Add/change the oil
Engine runs, but there
is no electrical output
The circuit breaker is “O” Turn “On” circuit breaker
Wiring connection is bad Replace extension cord(s)
Device connected to generator
is malfunctioning
Disconnect malfunctioning
device
The generator runs
but does not support
all electrical devices
connected
Generator is overloaded
Disconnect 1 or more items to
reduce the load
Device connected to the gener-
ator is bad
Disconnect malfunctioning
device
The air lter is dirty Clean/ replace the air lter
67
Changing/ Inspecting the Carbon Brushes
The carbon brushes in conjunction with the AVR regulates
power from the generator. The carbon brushes are wearable
parts and should be inspected every 250 running hours.
Remove generator cover
Remove bolt from brush
Disconnect AVR wires
Remove the 2 bolts of the generator cover then pull the cover
o the generator.
Remove the bolt holding the carbon brush.
Remove the two wires from the AVR on the carbon brush.
1.
2.
3.
TROUBLESHOOTING (CONTINUED)
68
Changing / Inspecting the Carbon Brushes (Cont.) Changing/ Inspecting the Carbon Brushes (Cont.)
Install new brush
Install new carbon brush with bolt.
4.
Connect AVR wires
Insert and connect the 2 wires from the AVR, be sure to connect
+ and – correctly.
5.
6.
Replace generator cover
Replace the back cover of the generator and secure it with
the 2 bolts.
69
Changing/ Inspecting the AVR
The carbon brushes in conjunction with the AVR regulates
power from the generator. If the generator is overheated
or overloaded, the AVR may be damaged and require
replacement.
Remove generator cover
Remove AVR bolts
Disconnect AVR wire clip
Remove the 2 bolts of the generator cover then pull the cover
o the generator.
Remove the 2 bolts holding the AVR.
Disconnect the wire clip.
1.
2.
3.
TROUBLESHOOTING (CONTINUED)
70
Changing/ Inspecting the AVR (Continued)
Reconnect the AVR wire clip
Reconnect the wire clip.
7.
Disconnect wires from brush
Remove the 2 wires from the AVR on the carbon brush.
4.
Install new AVR
Install the new AVR with the 2 bolts.
5.
6.
Reconnect wires to brush
Insert and connect the 2 wires from the AVR, be sure to
connect + and – correctly.
71
Replace generator cover
Replace the back cover of the generator and secure it with
the 2 bolts.
8.
M
72
WIRING DIAGRAM
73
WARRANTY
3-year Warranty
All DuroMax Power Equipment warrant the original purchasers to a 3-year Parts Warranty
(Residential Use ONLY: Unusually heavy or commercial use is covered for a period of 1-year) in
the event of failure due to defects in electrical or mechanical components. Freight on any items
submitted for replacement or repair under the Warranty is the responsibility of the equipment
owner. This warranty is non-transferable and only valid to the original purchaser.
Warranty Exclusions
The DuroMax Power Equipment warranty does not cover repairs or returns when the fault is:
Normal Wear and Tear, Installation Use or Maintenance Services, Cosmetic defects, Accessories,
Failures due to acts of God or Natural Disasters, or problems related to/from aftermarket or non-
OEM parts.
Warranty Limitations
DuroMax Power Equipment does not claim or hold any obligation to loss of time, freight charges,
use of the product, or any incidental damages from the use of this product. THIS WARRANTY IS IN
LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED.
U.S EPA AND CALIFORNIA EMISSION CONTROL WARRANTY STATEMENT
YOUR WARRANTY RIGHTS AND OBLIGATIONS
The California Air Resources Board, The United States Environmental Protection Agency (US EPA)
and DuroMax Power Equipment, are pleased to explain the emission control system warranty on
your 2022-2023 year small o-road engine. In the United States and California, new small o-road
engines must be designed built and equipped to meet the State’s stringent anti-smog standards.
DuroMax Power Equipment must warrant the emission control system on your small o-road
engine for the periods of time listed below provided there has been no abuse neglect or improper
maintenance of your small o-road engine.
Your emission control system may include parts such as the carburetor or fuel injection system, the
ignition system, and a catalytic converter. Also included may be hoses, belts, connectors, and other
emission-related assemblies.
Where a warrantable condition exists, DuroMax Power Equipment will repair your small o-road
engine at no cost to you including diagnosis, parts, and labor.
MANUFACTURER’S WARRANTY COVERAGE:
As the small o-road engine owner, you are responsible for the performance of the required
74
maintenance listed in your owner’s manual. DuroMax Power Equipment recommends that you
retain all receipts covering maintenance on your small o-road engine, but DuroMax Power
Equipment cannot deny warranty solely for the lack of receipts or for your failure to ensure the
performance of all scheduled maintenance.
As the small o-road engine owner, you should, however, be aware that DuroMax Power
Equipment may deny you warranty coverage if your small o-road engine or a part has failed due
to abuse, neglect, improper maintenance or unapproved modications.
You are responsible for presenting your small o-road engine to a DuroMax Power Equipment
distribution center as soon as a problem exists. The warranty repairs should be completed in a
reasonable amount of time, not to exceed 30 days.
If you have any questions regarding your warranty rights and responsibilities, contact DuroMax
Power Equipment authorized warranty service facility:
TEL: 1-844-387-6629
WEBSITE: www.duromaxpower.com
ADDRESS: 5800 Ontario Mills Pkwy, Ontario CA 91764
This telephone number is only for the engines which the company name “DuroMax Power
Equipment” on the emission label.
DEFECTS WARRANTY REQUIREMENTS:
(a) The warranty period begins on the date the engine or equipment is delivered to an ultimate
purchaser.
(b) General Emissions Warranty Coverage. DuroMax Power Equipment warrants to the ultimate
purchaser and each subsequent owner that the engine or equipment is:
(1) Designed, built, and equipped so as to conform with all applicable regulations adopted by
US EPA & Air Resources Board; and
(2) Free from defects in materials and workmanship that causes the failure of a warranted
part for a period of two years.
(c) The warranty on emissions-related parts will be interpreted as below:
(1) Any warranted part that is not scheduled for replacement as required maintenance in
the written instructions required by subsection (d) must be warranted for the warranty
period dened in Subsection(b)(2). If any such part fails during the period of warranty
coverage, it must be repaired or replaced by DuroMax Power Equipment according to
75
WARRANTY (CONTINUED)
Subsection (4) below. Any such part repaired or replaced under the warranty must be
warranted for the remaining warranty period.
(2) Any warranted part that is scheduled only for regular inspection in the written instructions
required by subsection(d)must be warranted for the warranty period dened in Subsection(b)
(2). A statement in such written instructions to the eect of “repair or replace as necessary” will
not reduce the period of warranty coverage. Any such part repaired or replaced under warranty
must be warranted for the remaining warranty period.
(3) Any warranted part that is scheduled for replacement as required maintenance in the written
instructions required by subsection (d) must be warranted for the period of time prior to the
rst scheduled replacement point for that part. If the part fails prior to the rst scheduled
replacement, the part must be repaired or replaced by DuroMax Power Equipment according to
Subsection (4) below. Any such part repaired or replaced under warranty must be warranted for
the remainder of the period prior to the rst scheduled replacement point for the part.
(4) Repair or replacement of any warranted part under the warranty must be performed at no
charge to the owner at a warranty station. (5) Notwithstanding the provisions of Subsection
(4) above, warranty services or repairs must be provided at all DuroMax Power Equipment
distribution centers that are franchised to service the subject engines.
(6) The owner must not be charged for diagnostic labor that leads to the determination that
a warranted part is, in fact, defective provided that such diagnostic work is performed at
a warranty station. (7) DuroMax Power Equipment is liable for damages to other engine
components proximately caused by a failure under warranty of any warranted part.
(8) Throughout the emissions warranty period dened in Subsection (b)(2), DuroMax Power
Equipment must maintain a supply of warranted parts sucient to meet the expected demand
for such parts.
(9) Any replacement part may be used in the performance of any warranty maintenance or repairs
and must be provided without charge to the owner such use will not reduce the warranty
obligations of DuroMax Power Equipment
(10) Add-on or modied parts that are not exempted by the Air Resources Board may not be
used. The use of any non-exempted add-on or modied parts will be grounds for disallowing a
warranty claim. DuroMax Power Equipment will not be liable to warrant failures of warranted
parts caused by the use of a non-exempted add-on or modied part.
(11) DuroMax Power Equipment issuing the warranty shall provide any documents that describe
that manufacturer’s warranty procedures or policies within ve working days of a request by the
US EPA & Air Resources Board.
76
Exhaust Emission Warranty Parts List.
(1) Fuel Metering System
(i) Carburetor and internal parts (and/or
pressure regulator or fuel injection
system).
(ii) Air/fuel ratio feedback and control
system.
(iii) Cold start enrichment system.
(iv) Fuel tank.
(2) Air induction system
(i) Controlled hot air intake system.
(ii) Intake manifolds.
(iii) Air lter.
(3) Ignition System
(i) Spark Plugs.
(ii) Magneto or electronic ignition system.
(iii) Spark advance/retard system.
(4) Exhaust Gas Recirculation (EGR) System
(i) EGR valve body, and carburetor spacer
if applicable.
(ii) EGR rate feedback and control system.
(5) Air Injection System
(i) An air pump or pulse valve.
(ii) Valves aecting the distribution of
ow.
(iii) Distribution manifold.
(6) Catalyst or Thermal Reactor System
(i) Catalytic converter.
(ii) Thermal reactor.
(iii) Exhaust manifold.
(7) Particulate Controls
(i) Traps, lters, precipitators, and any
other device used to capture particulate
emissions.
(8) Miscellaneous Items Used in Above Systems
(i) Electronic controls
(ii) Vacuum, temperature, and time-
sensitive valves and switches.
(iii) Hoses, belts, connectors, and
assemblies.
77
DuroMax Power Equipment will furnish with each new engine written instructions for the
maintenance and use of the engine by the owner
78
CUSTOMER SERVICE
Duromax Power Equipment is committed to ensuring that our products perform when they need
to. Our generators are your lifeline in the event of an emergency. Should you have any problems,
please contact our customer service department:
DUROMAX POWER EQUIPMENT
5800 Ontario Mills Parkway
Ontario, CA 91764
Customer Service: 844-DUROMAX
Customer Service Hours: 8-5 pm PST Mon-Fri
Website: www.duromaxpower.com
Email: [email protected]
5800 Ontario Mills Parkway
Ontario, CA 91764
United States
844-DUROMAX
REV: XP10000E-07012022
