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Service Prevention Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common occur-
rences that are not the result of defective workmanship or materials in this washer.
OCCURRENCE POSSIBLECAUSE SOLUTION
High pitch "jet engine" A certain amount of motor whine is normal
noise, during the spin cycle.
Rattling and clanking noise. Foreign objects such as coins or safety pins Stop washer and check drum. If noise continues after
may be in drum or pump. washer is restarted, objects may be in pump. Call your
authorized servicer.
Belt buckles and metal fasteners are hitting To prevent unnecessary noise and damage to drum, fasten
wash drum. fasteners and turn items inside out.
Thumping sound. Heavy wash loads may produce a thumping Stop washer and redistribute wash load.
sound. This is usually normal. If sound con-
tinues, washer is probably out of balance.
Vibrating noise. Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust leveling
legs. See INSTALLATIONINSTRUCTIONSfor details.
Shipping bolts and foam block have not See INSTALLATIONINSTRUCTIONSfor removing shipping
been removed during installation, bolts and foam block.
Wash load unevenly distributed in drum. Stop washer and rearrange wash load.
Washer does not start. Electrical power cord may not be plugged in Make sure plug fits tightly in wall outlet.
or connection may be loose.
House fuse blown, circuit breaker tripped, Reset circuit breaker or replace fuse. Do not increase fuse
or a power outage has occurred, capacity. If problem isa circuit overload, have it corrected
by a qualified electrician. If problem is a power outage,
call local electric company.
Water supply faucets are not turned on. Turn on water supply faucets.
Motor is overheated. Washer motor will It will automatically restart after a cool down period of up
stop if it becomes overheated, to 30 minutes (if washer has not been manually turned
off).
Washer door is not completely closed. Close door completely.
Washer won't spin. Load is too small. Add 1 or 2 similar items to help balance the load.
Residue left in drum. Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then
rinse. Shake or brush excessdirt and sand from items
before washing
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