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15
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer Not Performing As Expected
Not enough water
in washer
Load not completely covered
in water.
This is normal operation for a high efciency washer. If the Water
Level knob is set to Auto Sensing, the load will not be completely
under water. The washer senses the load size and adds the
correct amount of water for optimal cleaning.
Use Bulky Items/Sheets cycle for higher water ll, or set Water
Level knob to Deep Water Wash setting. See “What’s New Under
the Lid” and “Cycle Guide” to match your load with the best
cycle.
Run Clean Washer with affresh
®
cycle to optimize the water level
and wash performance due to soil buildup in washer basket.
Washer won’t run
or ll, washer stops
working, or wash light
remains on (indicating
that the washer was
unable to ll
appropriately)
Check for proper water supply. Both hoses must be attached and have water owing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check inlet hoses for any kinks, which can restrict water ow.
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
Washer won’t run
or ll, washer stops
working, or wash light
remains on (indicating
that the washer was
unable to ll
appropriately) (cont.)
Check proper electrical supply. Plug power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not interrupt cycle.
Washer may be tightly packed. Remove several items and rearrange load evenly in basket.
Close lid and press the Start/Pause button.
Do not add more than 1 or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
Do not add more water to the washer.
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