Loading ...
Loading ...
Loading ...
English
Troubleshooting
English46
Checkpoint
Problem Action
The product does not turn
on.
• Tap to turn the product on.
• Make sure the power cord is properly plugged in.
• Make sure the circuit breaker is on.
• Make sure the power cord is plugged into a power outlet rated for
this product.
The product does not
operate.
• Make sure the door is closed, and then tap .
• If you hear water flowing or boiling sounds, the product is preparing
for a steam process. This is normal.
• Make sure Child Lock is off.
• The product may not operate if you have used any liquid other than
water. Please contact a Samsung service centre.
The product makes sounds.
• The product may generate sounds when the compressor operates.
This is normal.
• The product may generate sounds when it circulates air. This is
normal.
• The product may generate sounds before and during a steam
process. This is normal.
• The product may generate sounds to pump out and drain the water.
This is normal.
• When opening the door, sounds may come from the Refill Tank when
the water is flowing through the pipe. This is normal.
• If noises become louder, contact a Samsung service centre.
The control panel does not
work.
• After plugging in the product, wait for a moment and try again. The
control panel will respond 10 seconds after the power cord has been
plugged in.
• Clean the control panel and try again. If the problem continues,
contact a Samsung service centre.
The product vibrates.
• Make sure the product is installed on a solid, level surface.
• Make sure the product is level.
The Refill Tank is empty after
one use.
• The product consumes more water the first time the product is used.
This is normal.
Steam or air is coming out
from the door.
• Make sure there are no items caught in the door.
• Make sure the door is properly closed.
Operation time continues to
increase.
• Wet items may take longer to dry. Operation time can increase
depending on the quantity and moisture level of the items.
Untitled-22 46 2022-05-13 2:24:07
Loading ...
Loading ...
Loading ...