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BEFORE CALLING FOR SERVICE (cont.)
Staining
Checkif... Then...
Were bleach or softener added directly to the wash Laundry chemicals must be loaded into the dispenser.
load in the drum?
Washer not unloaded promptly. Always remove items from the washer as soon as possible
after the cycle is complete.
Clothes not properly sorted. Always wash dark colors separately from light colors
and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled ones.
Water in the washer drains slowly or not at all, or the display shows:
Check if... Then...
UC
Drain hose is kinked, pinched, or clogged. Make sure the drain hose is free of clogs, kinks, etc.,
and is not pinched behind or under the washer.
The drain filter is clogged. Clean the drain filter. See Maintenance in the Care and
Cleaning section on page 24.
Drain discharge is more than 96" above bottom Adjust or repair drain.
of washer.
Washer fills with water slowly or not at all, or the display shows:
Check if...
Water supply taps are not open fully.
Water line hoses are kinked, pinched, or crushed.
Water inlet filters are clogged.
Water pressure to tap or house is too low.
Water supply connected with leak-limiting hoses.
Then...
Make sure that the water taps are open fully.
Make sure the hoses are not kinked or oinched.
Be careful when moving the washer.
Clean the inlet filters. See Maintenance _nthe Care and
Cleaning section on page 24.
Check another faucet in the house to make sure
that household water pressure is adequate.
Hoses designed to limit leaks if a hose fails can trip falsely
and prevent washer from filling.
Washer will not turn on
Check if... Then...
Power cord is not properly plugged in. Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
House fuse is blown, circuit breaker has tripped, Reset circuit breaker or replace fuse. Do not increase
or power outage has occurred, fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
Cycle won't start, or the display shows:
Check if...
The door is not closed properly. Make sure that the door is closed properly and press
the START/PAUSE button. After starting a cycle, it
may take a few moments before the drum begins to
turn or spin. The washer will not operate unless the door
is locked.
If the door is closed and locked and the open door
error message is displayed, call for service.
27
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