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TROUBLESHOOTING
If your Chain Saw does not operate correctly check the following:
Problem Possible Cause Possible Solution
Tool will not start.
• Battery not installed • Check battery installation.
properly.
• Battery not charged. • Check battery charging
• Lock-out button not requirements.
actuated. • Push lock off button/actuate trigger.
• Unit will not charge. • Battery not inserted into • Insert battery into charger until green
charger. LED appears. Charge up to 5 hours if
battery totally drained.
• Bar / chain • Chain too tight. • Refer to "adjusting chain
overheated. • Lubrication needed, tension" section.
• Refer to "chain oiling" section.
• Chain is loose. • Chain tension set • Refer to "adjusting chain
incorrectly, tension" section.
• Poor cut quality. • Chain tension set • Refer to "adjusting chain
incorrectly, tension" section.
• Chain needs Note: Excessive tension leads to
replacement, excessive wear and reduction in life
of bar & chain. Lubricate before each
cut. Refer to "replacing the chain"
section.
• Unit runs but does • Chain installed backwards. • Refer to sections for installing and
not cut. removing chain.
• Unit stops while • Lithium battery depleted. • Charge battery.
cutting. • Voltage limit protection • Unit is being forced. Restart and
exceeded, apply less pressure.
• Battery too hot. • Allow battery to cool for 30 minutes
before proceeding.
• Unit does not oil.
• Oil reservoir emptied.
• Oiling hole on guide bar
clogged.
Refill reservoir.
Clean guide bar, sprocket and
sprocket cover. Refer to "care and
maintenance" section.
For assistance with your product, visit our website www.blackanddecker.com for the location
of the service center nearest you or call the BLACK+DECKER help line at 1-800-544-6986.
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