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Faults and what to do about them en
47
Repeated, intensive
foaming.
Have you used too much detergent? Add less detergent in the
next time you run a wash cycle with the same load.
Detergent/fabric sof-
tener drips off the
seal and collects on
the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers.
Do not fill the dispensers above the max. mark.
The spin result is not
satisfactory.
Laundry wet/too
damp.
■ Not a fault – the unbalanced load detection system has
interrupted the spin cycle because the laundry is unevenly
distributed. Distribute small and large items of laundry
evenly in the drum.
■ Is Easy iron additional programme setting selected
(depending on the model)?
■ Is Night Wash additional programme setting or Night
Wash programme selected (depending on the model)?
■ Is the selected speed too low?
The spin cycle runs
several times.
Not a fault – the unbalanced load detection system is adjusting
an imbalance.
The programme is
taking longer than
usual.
■ Not a fault – the unbalanced load detection system is adjust-
ing an imbalance by repeatedly distributing the laundry.
■ Not a fault – the foam detection system is activated – a rinse
cycle has been switched on.
The length of the
programme changes
during the wash/dry
cycle.
Not a fault – the programme sequence is optimised for the spe-
cific washing/drying process. This may change the length of the
programme shown on the display panel.
Odours, stain forma-
tion in the appliance.
Run the Drum Clean 90°C programme without laundry.
Add washing powder or a detergent containing bleach.
Note: . To prevent foaming, only use half the amount of deter-
gent recommended by the detergent manufacturer. Do not use
detergents designed for woollens or delicates.
Loud noises, vibra-
tions and appliance
"movement" during
the spin cycle.
■ Is the appliance aligned? ~ "Alignment" on page 19
■ Are the appliance's feet fixed? Secure the appliance's feet.
■ Have the transport locks been removed? ~ "Removing the
transport locks" on page 14
The display panel
indicator lights do
not work while the
appliance is running.
■ Has there been a power failure?
■ Have the fuses blown? Reset/replace the fuses.
■ If the fault occurs repeatedly, call customer services.
There is detergent
residue on the laun-
dry.
■ Some phosphate-free detergents contain water-insoluble
residue.
■ Select Rinse or brush the laundry after washing.
Spin during the dry-
ing phase.
This is an innovative process known as thermal spinning used to
reduce energy consumption during the drying phase. It is
designed like this, please wait until program finished.
Faults Cause/Remedy
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