Washer
User manual
WW22K6800A*
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Contents
English2
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
Critical installation warnings 6
Installation cautions 8
Critical usage warnings 8
Usage cautions 10
Critical cleaning warnings 14
Installation 15
What’s included 15
Installation requirements 16
Step-by-step installation 21
Before you start 27
Initial settings 27
Laundry guidelines 28
Detergent drawer guidelines 30
Operations 32
Feature panel 32
Simple steps to start 34
Cycle overview 35
Special features 38
Maintenance 41
Self Clean 41
Smart Care 42
Emergency drain 43
Cleaning 44
Recovery from freezing 47
Care against an extended time of disuse 48
Cleaning the exterior 48
Cleaning the interior 48
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Contents
English 3
Troubleshooting 49
Checkpoints 49
Information codes 53
Specications 55
Fabric care chart 55
Protecting the environment 56
Declaration of conformity 56
Specication sheet 57
Cycle chart 58
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English4
Safety information
Congratulations on your new Samsung washer. This manual contains important
information on the installation, use and care of your appliance. Please take some time to
read this manual to take full advantage of your washer’s many benets and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the
manual in a safe location close to the appliance for future reference. Use this appliance
only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washer.
Because the following operating instructions cover various models, the characteristics of
your washer may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest
service center or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or
property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and exercise care
when using it.
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CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov.
Important safety precautions
WARNING
To reduce the risk of re, electric shock, or injury to persons
when using your appliance, follow basic precautions, including the
following:
1. Read all instructions before using the appliance.
2. Do not wash or dry articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline, dry-cleaning
solvents, other ammable or explosive substances as they give off
vapors that could ignite or explode.
3. Do not allow children to play on or in the appliance. Close
supervision of children is necessary when the appliance is used
near children.
4. Before the appliance is removed from service or discarded,
remove the door to the washing or drying compartment.
5. Do not reach into the appliance if the drum is moving.
6. Do not install or store this appliance where it will be exposed to
the weather.
7. Do not tamper with controls.
8. Do not repair or replace any part of the appliance or attempt
any servicing unless specically recommended in the user-
maintenance instructions or in published userrepair instructions
that you understand and have the skills to carry out.
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9. Do not add gasoline, dry-cleaning solvents, or other ammable or
explosive substances to the wash water. These substances give off
vapors that could ignite or explode.
10. Under certain conditions, hydrogen gas may be produced in a
hot water system that has not been used for 2 weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not
been used for such a period, before using a washer or combination
washer-dryer, turn on all hot water faucets and let the water ow
from each for several minutes. This will release any accumulated
hydrogen gas. As the gas is ammable, do not smoke or use an
open ame during this time.
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualied technician or service
company.
• Failure to do so may result in electric shock, re, an explosion, problems with the
product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specications. Use the
socket for this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or re.
• Ensure that the power voltage, frequency, and current are the same as those of the
product specications. Failure to do so may result in electric shock or re. Plug the
power plug into the wall socket rmly.
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Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or re.
Plug the power plug into the wall socket so that the cord is running towards the oor.
• If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service
center.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, re, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Do not use an electric transformer.
• This may result in electric shock or re.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or re.
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Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or re.
This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or re due to electric leakage.
Install your appliance on a solid, level oor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
Critical usage warnings
WARNING
If the appliance is ooded, turn off the water & power supplies immediately and contact
your nearest service center.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power
plug immediately and contact your nearest service center.
• Failure to do so may result in electric shock or re.
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In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately
without touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
Do not let children play in or on the washer. In addition, when disposing of the appliance,
remove the washer door lever.
• If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washer before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol
or other inammable or explosive substances.
• This may result in electric shock, re, or an explosion.
Do not open the washer door by force while it is operating (high-temperature washing/
drying/spinning).
• Water owing out of the washer may result in burns or cause the oor to be slippery.
This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washer while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in
progress.
• Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or re.
Do not let children or the inrm use this washer without proper supervision. Do not let
children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washer while it is operating.
• This may result in injury.
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Do not unplug the appliance by pulling the power cord. Always grip the plug rmly and
pull it straight out of the outlet.
• Damage to the power cord may cause a short-circuit, re and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service
center.
• Failure to do so may result in electric shock, re, problems with the product, or injury.
If the water supply hose comes loose from the faucet and oods the appliance, unplug the
power plug.
• Failure to do so may result in electric shock or re.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder or lightning storm.
• Failure to do so may result in electric shock or re.
If any foreign substance enters into the appliance, unplug the power plug and contact
your nearest Samsung Customer Service.
• This may result in electric shock or re.
Do not let children (or pets) play in or on your washer. The washer door does not open
easily from the inside and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
When the washer is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washer using a damp, soft cloth.
• Failure to do so may result in discoloration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washer.
• If the glass is broken, it may result in injury.
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After a water supply failure or when reconnecting the water supply hose, open the faucet
slowly.
Open the faucet slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product
part or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washer is used when it is ooded because of a draining problem, it may result in
electric shock or re.
Insert the laundry into the washer completely so that the laundry does not get caught in
the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the
washer, or result in a water leak.
Turn the water supply off when the washer is not being used.
• Ensure that the screws on the water supply hose connector are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign
substance (e.g. waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Open the faucet and check if the water supply hose connector is rmly tightened and that
there is no water leak before using the product.
• If the screws on the water supply hose connector are loose, it may result in a water
leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualies as a product misuse. In this case, the
product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from
such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
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Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, re or problems
with the product.
Do not place objects that generate electromagnetic elds near the washer.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the
water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has
a special cycle for washing these items.
(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers,
sweat suits, and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washer mark is on the care label. This may
result in injury or damage to the washer, walls, oor, or clothing due to abnormal
vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may
come off and stick to inside the drum, and this may result in malfunction such as a
drainage error.
Do not operate the washer when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
• The liquid detergent guide (applicable models only) is not used for powder detergent.
Remove the guide when using powder detergent.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washer.
• This may result in damage to the washer, or injury and death in the case of pets due to
the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
• This may result in electric shock or injury.
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Do not wash laundry contaminated by oils, creams or lotions usually found in skincare
shops or massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long
periods of time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the
oxidation of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washer.
Do not use natural hand-washing soap for the washer.
• If it hardens and accumulates inside the washer, it may result in problems with the
product, discoloration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washer, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause
extensive damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by color on the basis of its colorfastness and select the recommended
cycle, water temperature and additional functions.
• This may result in discoloration or fabric damage.
Take care that children’s ngers are not caught in the door when you close it.
• Failure to do so may result in injury.
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Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discoloration, deformation, damage, electric shock or re.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or re.
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Installation
Follow these instructions carefully to ensure proper installation of the washer and to
prevent accidents when doing laundry.
WARNING
Certain internal parts are intentionally not grounded and may present a risk electric shock
only during servicing. Service personnel – Do not contact the following parts while the
appliance is energized: Control board, heat sink, motor, inlet valve and pump.
What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washer or the parts, contact a local Samsung customer center or the retailer.
12
11
10
09
04
01
02
03
05
08
07
06
01 Release lever 02 Detergent drawer 03 Control panel
04 Door 05 Drum 06 Pump lter
07 Filter cover 08 Emergency drain tube 09 Worktop
10 Power plug 11 Drain hose 12 Levelling feet
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Spanner Bolt caps Cap xer Hose guide
Liquid detergent
container
Drawer bleach Water hoses Anti-slip pads (sold
separately)
Tools needed for installation
Philips
screwdriver
Level Measuring tape Adjustable Plier
NOTE
• Bolt caps: The provided number (3 to 6) of bolt caps depends on the model.
• The appearance of the machine and provided accessories may differ with the model.
CAUTION
• Do not reuse old water hoses, which may leak or burst, causing ooding and/or
property damage.
• Make sure the rubber washers are inserted in each coupling of the water hose.
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Installation requirements
Electrical supply and grounding
• AC 120 V / 60 Hz / 15 AMP fuse or circuit breaker is required.
• Use an individual branch circuit specic to the washer.
To ensure proper grounding, the washer comes with a power cord featuring a three-prong
grounding plug for use in a properly installed and grounded outlet.
Check with a qualied electrician or service person if you are not sure about the
grounding.
Do not modify the provided plug. If it does not t the outlet, call a qualied electrician to
install a proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the washer.
• Do NOT connect the ground wire to plastic plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors may cause electric shock.
• To prevent unnecessary risk of re, electrical shock, or personal injury, all wiring and
grounding must be done in accordance with local codes, or in the absence of local
codes, in accordance with the National Electrical Code, ANSI/ NFPA No. 70-Latest
Revision (for the U.S.) or the Canadian Electrical Code CSA C22.1 – Latest Revisions
and local codes and ordinances. It is your responsibility to provide adequate electrical
service for your washer.
Water supply
A proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water
pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or,
it may take longer to ll the drum, causing the washer to turn off. Faucets must be within
4 feet (122 cm) from the rear of the washer so that the provided inlet hoses reach the
washer.
To reduce the risk of leaks:
• Make sure faucets are easily accessible.
• Turn off the taps when the washer is not in use.
• Check for any leaks at the water inlet hose ttings on a regular basis.
CAUTION
Before using the washer for the rst time, check all connections at the water valve and
taps for any leaks.
Drain
Samsung recommends a standpipe in height of 18 in (46 cm). The drain hose must be
connected through the hose clip to the standpipe, and the standpipe must fully cover the
drain hose.
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Flooring
For best performance, the washer must be installed on a solid oor. Wood oors may
need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft
tile surfaces are not a good resistance to vibrations and may cause the washer to move
slightly during the spin cycle.
CAUTION
Do NOT install the washer on a platform or a poorly supported structure.
Water temperature
Do not install the washer in areas where water may freeze as the washer always retains
some water in its water valves, pumps, and/or hoses. Frozen water left in the connection
parts may cause damage to belts, the pump, and other components of the washer.
Alcove or closet installation
Minimum clearance for stable operation:
Sides 1 in. (25 mm)
Top 1 in. (25 mm)
Rear 2 in. (50 mm)
Front 1 in. (25 mm)
If both the washer and a dryer are installed in the same location, the front of the alcove or
closet must have two unobstructed air openings for a combined minimum total area of 72
in² (465 cm²).
Undercounter installation
A
B
D
C
A 34.4 in. (875 mm) C 23.6 in. (600 mm)
B 1 in. (25 mm) D 1 in. (25 mm)
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Side by side installation
A
E
A
A
C
B B
F
D
A* 1 in. (25 mm) D 27.1 in. (688 mm)
B 23.6 in. (600 mm) E 1 in. (25 mm)
C 1 in. (25 mm) F
DV22K68****
3 in. (76 mm)
DVE22N68***
DV22N68**** 2 in. (50 mm)
*This clearance is not applicable to standalone washers.
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A
KG
C
D
B
F
H I J
E
A 3 in. (76 mm) G 1 in. (25 mm)
B 48 in². (310 mm²) H 23.6 in. (600 mm)
C 24 in². (155 mm²) I 1 in. (25 mm)
D 3 in. (76 mm) J 27.1 in.(688mm)
E 6 in. (152 mm)
K
DV22K68****
3 in. (76 mm)
DVE22N68***
F 67 in. (1702 mm) DV22N68**** 2 in. (50 mm)
WARNING
Samsung’s washers and dryers can be stacked to maximize usable space.
The dryer legs need to be removed to stack the washer and dryer. You can purchase an
optional stacking kit from your Samsung retailer.
Stacked installation (Model: SK-DH)
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Step-by-step installation
STEP 1 Select a location
Location requirements:
• Solid, level surface without carpeting or ooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 ˚C)
• Away from a heat source
STEP 2 Remove the shipping bolts
Unpack the product package and remove
all shipping bolts.
1. Loosen all shipping bolts on the rear of
the machine using the supplied spanner.
2. Fill the holes with the supplied plastic
bolt caps.
Keep the shipping bolts for future use.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
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STEP 3 Adjust the levelling feet
1. Gently slide the washer into position.
Excessive force may damage the
levelling feet.
2. Level the washer by manually adjusting
the levelling feet.
3. When levelling is complete, tighten the
nuts using the spanner.
STEP 4 Connect the water hose
B
A
CAUTION
• Make sure you use a new water hose,
and there are rubber gaskets (B) inside
the couplings (A) at either end of the
water hose. A water hose without the
gasket may cause a water leak.
• If there is a water leak, stop using the
washer and contact a local Samsung
service center. This may cause electric
shock.
• Do not stretch the water hose by force.
If the hose is too short, replace the hose
with a longer, high-pressure hose.
• To prevent leaks, make sure both water
hoses are not bent or kinked. A water
leak may cause electric shock.
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To connect the water hose to the faucet:
1. Connect one end of each water hose to
the Hot or Cold tap.
2. Turn the ttings manually to the end,
and then tighten them just by an
additional two-thirds of a turn with
a plier. Do not overtighten them to
prevent damage to the ttings.
3. When done, pull up or down the water
hoses to check if they are properly
connected.
4. Put the other ends of the hoses into
a bucket and open the taps for 10-15
seconds to remove impurities. When
done, close the taps.
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5. Connect the other ends of the water
hoses to the corresponding inlets on the
rear of the machine as specied. Make
sure the hot water hose is connected to
the hot inlet, and the cold water hose to
the cold inlet.
6. Repeat step 2 above on the other
ttings. Make sure both water hoses
are connected properly. See the ‘4C’
information code for troubleshooting.
7. Open both faucets, and check if there is
a leak.
NOTE
If you do not want to use the hot water
hose, insert the inlet cap into the hot water
inlet. In this case, you must select Tap Cold
for the water temperature. All other water
indicators turn off.
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Installation
English 25
STEP 5 Position the drain hose
The drain hose can be positioned in three ways:
AA
Over the edge of a wash basin
The drain hose must be placed at a height
of between 24 in. (60 cm) and 35 in.
(90 cm) from the oor. To keep the spout
of the drain hose bent, use the supplied
plastic hose guide (A). Secure the guide
to the wall using a hook to ensure stable
drainage.
B C
*
D
E
ln a standpipe or laundry tub
The laundry tub (B) or standpipe (C) must
be no shorter than 18 in. (46 cm) and no
longer than 96 in. (245 cm). Make sure
the drain hose and the standpipe are not
airtight.
NOTE
D: Hose retainer / E: Tie straps
(*): 18 in. (46 cm) ~ 96 in. (245 cm)
In a sink drain pipe branch
The drain pipe branch must be above the
sink siphon so that the end of the hose is
at least 24 in. (60 cm) above the ground.
(*) : 24in. (60 cm)
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Installation
Installation
English26
*
A
CAUTION
• Connect the hose guide (A) within 6 in.
(15 cm)* from the end of the drain hose.
If the drain hose is extended beyond
the end of the hose guide, moulds or
microorganisms could spread inside the
washer.
• The drain hose can be installed up to
96 in. (245 cm) high, but the draining
capability can be reduced at the
maximum height. Remaining water in
the drain system may cause an odour.
• If the drain hose is installed less than
18 in. (46 cm) high, water can be
drained during the process due to a
siphon phenomenon. If this happens, an
information code of ‘4E’ appears on the
display.
A
Wall standpipe drain system
The drain hose must be placed into a wall
standpipe drain system. To keep the end of
the drain hose bent, use the supplied hose
guide (A). Secure the guide to the wall
using a hook to ensure stable drainage.
STEP 6 Power on
Plug the power cord into a wall socket featuring an AC 120 V / 60 Hz / 15 AMP approved
electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the
washer.
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Before you start
English 27
Before you start
Initial settings
Run Calibration (recommended)
Calibration ensures accurate weight
detection by the washer. Make sure the
drum is empty before running Calibration.
1. Press Power to turn on the washer.
2. Press and hold Temp. and Delay End
simultaneously for 3 seconds.
3. Press Start/Pause to start Calibration.
- The door is locked during the
operation.
- The drum keeps rotating clockwise
and anticlockwise for several
minutes.
4. When complete, the washer turns off
automatically.
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Before you start
Before you start
English28
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these
criteria:
• Care Label: Sort the laundry into
cottons, mixed bres, synthetics, silks,
wools, and rayon.
• Color: Separate whites from colors.
• Size: Mixing different sized items
together in the drum improves the
washing performance.
• Sensitivity: Wash delicate items
separately using Delicates cycle for
pure, new woollen items, curtains, and
silk items. Check the labels on the items.
NOTE
Make sure to check the care label on the
clothing, and sort them accordingly before
starting the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry
items
• Metal objects such as coins, pins, and
buckles on clothing may damage other
laundry items as well as the drum.
Turn clothing with buttons and
embroideries inside out
• If pants or jacket zippers are open while
washing, the drum may be damaged.
Zippers should be closed and xed with
a string.
• Clothing with long strings may become
entangled with other clothes. Make sure
to tie the strings before starting the
wash.
STEP 3 Use a laundry net
• Brassieres (water washable) must be
placed in a laundry net. Metal parts of
the brassieres may break through and
tear other laundry items.
• Small, light clothing such as socks,
gloves, stockings, and handkerchiefs
may become caught around the door.
Place them inside a ne laundry net.
• Do not wash the laundry net by itself
without other laundry. This may cause
abnormal vibrations that could move
the washer and result in injury.
STEP 4 Determine the load capacity
Do not overload the washer. Overloading
may cause the washer to not wash
properly.
NOTE
When washing bedding or bedding
covers, the wash time may be lengthened
or the spin efciency may be reduced.
For bedding or bedding covers, the
recommended maximum spin level is “Low
or Medium Spin”, and the load capacity is
3.0 kg or less.
CAUTION
If the laundry is unbalanced and the “Ub”
information code is displayed, redistribute
the load. Unbalanced laundry may reduce
the spinning performance.
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Before you start
English 29
STEP 5 Apply a proper detergent type
The type of detergent depends on the type
of fabric (cotton, synthetic, delicate items,
wool), color, wash temperature, and degree
of soiling. Always use “low suds” laundry
detergent, which is designed for automatic
washers.
NOTE
• Follow the detergent manufacturer’s
recommendations based on the weight
of the laundry, the degree of soiling,
and the hardness of the water in your
local area. If you are not sure about the
water hardness, contact a local water
authority.
• Do not use detergent that tends to be
hardened or solidied. This detergent
may remain after the rinse cycle,
blocking the drain outlet.
CAUTION
When washing wool using the WOOL, use
only a neutral liquid detergent. If used
with WOOL, powder detergent may remain
on the laundry and discolor the laundry.
Use HE detergent only
Your washer is designed to use high
efciency (HE) detergents.
• For the best cleaning results, use a high
efciency detergent such as Tide HE,
Wisk HE, Cheer HE or Gain HE*. High
efciency detergents contain suds
suppressors that reduce or eliminate
suds. When fewer suds are produced,
the load tumbles more efciently and
cleaning is maximized. (* Brand names
are trademarks of their respective
manufacturers.)
WARNING
Regular detergent is not recommended.
Use HE detergents only.
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Before you start
Before you start
English30
Detergent drawer guidelines
The washer provides a three-compartment dispenser: the rst compartment for the main
wash, the second for fabric softeners, and the third for liquid chlorine bleach.
1
2
A
3
1. Main-wash compartment: Apply main-
wash detergent, water softener, soaking
detergent, color–safe, and/or stain
removers.
2. Softener compartment: Apply fabric
softener. Do not exceed the max line
(A).
3. Bleach compartment: Apply liquid
chlorine bleach.
CAUTION
• Do not open the detergent drawer while the washer is operating.
• Do not use the following types of detergent:
- Tablet or capsule types
- Ball or net types
• To prevent the compartment from clogging, concentrated or highly-enriched agents
(fabric softener or detergent) must be diluted with water before being applied.
To apply washing agents to the detergent drawer
1. Slide open the detergent drawer.
2. Apply laundry detergent to the main-wash compartment as instructed or
recommended by the manufacturer. To use liquid detergent, see page 31.
3. Apply fabric softener to the softener compartment. Do not exceed the max line (A).
CAUTION
Powder fabric softener is not recommended. Use liquid fabric softener only.
4. Close the detergent drawer.
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Before you start
English 31
CAUTION
• Do not apply powder detergent to the liquid detergent container.
• Concentrated fabric softener must be diluted with water before applied.
• Do not apply main-wash detergent to the softener compartment.
To use liquid detergent
First insert the provided liquid container in the
main-wash compartment. Then, apply liquid
detergent to the container below the marked
max line (A).
CAUTION
Do not exceed the max line that is marked
inside the container.
Turn up the liquid container if using powder
detergent.
When using liquid detergent
When using powder detergent
To use bleach compartment
First insert the provided drawer bleach in the
bleach compartment.
Apply only liquid chlorine bleach to the drawer
bleach. Do not exceed the max line (A).
CAUTION
Do not apply undiluted liquid chlorine bleach
directly onto the load or into the drum. It is a
powerful chemical and can cause fabric damage,
such as weakening of the bers or color loss, if
not used properly.
To use oxi-type boosters or color-safe bleach
Oxygen boosters or color-safe bleach can increase washing performance.
Make sure to add the oxygen booster or color-safe bleach after putting the laundry into
the drum.
NOTE
To use both powder detergent and powder oxygen booster or powder color-safe bleach, it
is more effective to put them together into the drum before loading the laundry.
A
A
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Operations
English32
Operations
WARNING
To reduce the risk of re, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
Feature panel
01
02
03
04 05 06
09
08
10
11
07
01 Cycle Selector Turn the dial to select a cycle.
02 Display
The display shows current cycle information and estimated time
remaining, or an information code when a problem occurs.
03 Temp.
Press to change the water temperature for the current cycle.
• Extra Hot: Heavily soiled, colorfast items. Only available with
the Normal, Heavy Duty, Sanitize and Self Clean cycle.
• Hot: Whites and heavily soiled, colorfast items.
• Warm: Colorfast items.
• Cold: Brightly colored, very lightly soiled items.
If cold water below 60℉/16°C supplied, can added hot water or
heater on.
• Top Cold: Cold water with no warm water added.
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Operations
English 33
04 Spin
Press to change the spinning speed for the current cycle.
• Extra High: Removes more water from loads during spin.
To minimize wrinkling of wrinkle-free and no-iron fabrics,
DO NOT use the Extra High spin option for these loads, nor
overload your Washer.
• High: Use for underwear, t-shirts and sturdy cottons.
• Medium: Use for wrinkle-free or wash-and-wear items and
synthetics.
• Low: Use for jeans or delicate items needing a slow spin speed.
• No Spin: The drum does not spin after the nal drain process.
• Rinse Hold (No lamp turns on): The nal rinse process is
suspended so that the laundry remains in the water. To unload
the laundry, run a drain or spin process.
05 Soil Level
Press the button to select the soil level/washing time.
• Heavy: For heavily soiled loads.
•
• Normal: For moderately soiled loads. This setting is best for
most loads.
•
• Light: For lightly soiled loads.
06 Extra Rinse
Press this button to add an additional rinse at the end of the cycle
to remove laundry additives more thoroughly.
07 Delay End
You can delay any cycle for up to 24 hours in one-hour
increments. Displayed hour indicates the time at which the wash
will be ended. (See page 37 ).
08 My Cycle
Choose your favorite cycle including temperature, spin, soil level,
options, etc. (see page 39)
09 Super Speed
Press this button if you need to shorten the washing time,
applicable for Normal, Deep steam, Heavy Duty or Allergen course.
The shortened time may differ depending on the Cycles/Load/
Option.
10 Start/Pause Press to start or stop operation.
11 Power Press to turn on/off the washer.
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Operations
Operations
English34
Simple steps to start
1
43
5
2
1. Press Power to turn on the washer.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings (Temp., Spin, and Soil Level) as necessary.
4. Select desired options as necessary.
5. Press Start/Pause.
To change the cycle during operation
1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause again to start the new cycle.
WARNING
Do not place anything on top of your washer while it is running.
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Operations
English 35
Cycle overview
Standard cycles
Cycle Description
NORMAL
• For cottons, bed linens, table linens, underwear, towels,
or shirts. The washing time and the rinse count are
automatically adjusted according to the load.
DEEP STEAM
• For heavily soiled, colorfast garments, this cycle provides
a high washing temperature and steam and is effective for
cleaning stains. (See page 40).
HEAVY DUTY • For sturdy, colorfast fabrics and heavily soiled items.
SANITIZE
• For heavily soiled, colorfast garments. This cycle heats the
water to 150 °F to eliminate bacteria.
NOTE
If you select pause during the heating portion of the Sanitize
Cycle, your Washer door will remain locked for your safety.
When selecting this cycle, the water heats to an extra high
temperature to remove certain bacteria typically found on
clothing, bedding, or towels.
Please check the garment care label to avoid garment damage.
ALLERGEN
• This course is applied to remove dust mites, pet dander or
other allergic substances of the fabric.
SELF CLEAN
• Use to clean dirt and mold from the drum. Regular use (after
every 40 washes) is recommended.
RINSE+SPIN
• Use for loads that need rinsing only or to add rinse-aided
fabric softener to a load.
ACTIVE WEAR
• Use this cycle to wash exercise wear such as sports jerseys,
training pants, shirts/tops and other performance clothing.
This cycle provides effective soil removal with gentle action
for special fabric care.
PERM PRESS
• For wash-and-wear, synthetic fabrics, and lightly to normally
soiled items.
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Operations
Operations
English36
Cycle Description
DELICATES
• For sheer fabrics, bras, lingerie (silk), and other handwash-
only fabrics.
• For best performance, use liquid detergent.
WOOL
For machine-washable wool. Loads should be under 8 pounds.
For best results, we recommend a load of 4.4 pounds or less.
• The Wool cycle washes laundry by moving the wash drum
horizontally to maintain the characteristics of the wool bers
and to prevent damage to the cloth. It then stops for a while
to allow the laundry to soak in the water. This pause in the
operation of the Wool cycle is normal.
• We recommend you use a neutral detergent to prevent
damage to the cloth and to improve the washing results.
QUICK WASH • For lightly soiled garments needed quickly.
Options
Option Description
Extra Rinse
• Add an additional rinse at the end of the cycle to remove
laundry additives more thoroughly.
My Cycle
• Choose your favorite cycle including temperature, spin, soil
level, options, etc.
Super Speed
• Press this button if you need to shorten the washing time,
applicable for NORMAL, DEEP STEAM, HEAVY DUTY or
ALLERGEN. The shortened time may differ depending on the
selected cycle/load/options.
Delay End • The displayed time refers to the end time of a selected cycle.
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Operations
English 37
Delay End
You can set the washer to nish your wash automatically at a later time, choosing a delay
of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the
wash will nish.
1. Select a cycle. Then change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press Start/Pause.
The
indicator turns on with the clock running.
4. To cancel the Delay End, restart the washer by pressing Power.
Real-life case
You want to nish a two-hour cycle 3 hours later from now. For this, you add the Delay
End option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00
p.m. Then, what happens? The washer starts operating at 3:00 p.m., and ends at 5:00 p.m.
Provided below is the time line for this example.
2:00 pm
Set the Delay End to 3 hours
3:00 pm
Start
5:00 pm
End
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Operations
Operations
English38
Special features
Garment+
You can add or take out laundry items even after the wash has started, as long as the “ ”
light is on. Pushing the START/PAUSE button unlocks the door, unless the water is too hot
or if there is too much water in your washer. If you are able to unlock the door and wish
to continue the wash cycle, close the door, and then press the START/PAUSE button.
Spin Only
If you press the POWER button and then press and hold the Spin button for 3 seconds, the
spin time will be displayed on the display panel.
Then, press the Spin button repeatedly until the required spin level is selected, and then
press the START/PAUSE button.
NOTE
• Before pressing the Spin Only button to use the Spin Only function, you can select a
cycle with the Cycle Selector. If you have selected a cycle, you can only select the spin
level corresponding to the selected cycle.
Child Lock
Child Lock prevents children from playing with your washer.
Once you have activated the Child Lock function, the control panel cannot be activated,
preventing children from playing with the washer.
Activating the Child Lock function
Press and hold both the Soil Level and Extra Rinse buttons simultaneously for 3 seconds.
• When you activate the Child Lock function, the door locks and the “Child Lock
” lamp
illuminates.
• If you press the START/PAUSE button after you have activated the Child Lock function ,
none of the buttons will work except for the POWER button.
• If you press a button when the buttons are locked, the “Child Lock ” lamp blinks.
Pausing the Child Lock function
When the door is locked or the buttons are locked by the Child Lock function, you can
pause the Child Lock operation for 1 minute by pressing and holding both the Soil Level
and Extra Rinse buttons simultaneously for approximately 3 seconds.
• If you pause the Child Lock mode temporarily, the door lock is released for 1 minute
for user convenience. During this period, the “Child Lock
” lamp blinks.
• If you open the door after the minute is over, an alarm sounds for up to 2 minutes.
• If you close the door within the 2 minutes, the door is locked and the Child Lock
function is reactivated. If you close the door after the 2 minutes, the door is not locked
automatically and no alarm sounds.
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Operations
English 39
Deactivating the Child Lock function
Press and hold both the Soil Level and Extra Rinse buttons simultaneously for
approximately 6 seconds.
Or In “pausing the child lock function” status, press and hole both Soil Level and Extra
Rinse buttons simultaneously for approximately 3 seconds more.
WARNING
• When you deactivate the Child Lock function, the door is unlocked and the “Child Lock
” is turned off.
• The Child Lock function prevents children or the inrm from accidently operating the
washer and injuring themselves.
• If a child enters the washing machine, the child may become trapped and suffocate.
• Once you have activated the Child Lock function, it continues working even if the
power is turned off.
• Opening the door by force can result in injury due to damage to the product.
CAUTION
To add laundry after you have activated the Child Lock function, you must rst pause or
deactivate the Child Lock function.
NOTE
If you want to open the door of the washing machine when the Child Lock function is
activated:
• Pause or deactivate the Child Lock function.
• Turn the washing machine off and then on again.
My Cycle
Create your own washing cycle with preferred settings, and use the cycle with one button.
To create your own cycle
1. Turn the Cycle Selector to select a cycle.
2. Change the cycle settings (Temp., Spin, and Soil Level) as necessary.
3. To add an option, press the corresponding buttons.
4. Press and hold My Cycle for 3 seconds to save your settings. Applicable indicators
blink for 3 seconds.
Once you save the cycle, you can use it by pressing My Cycle.
NOTE
If you press and release My Cycle within 3 seconds, the previously saved cycle and
options appear.
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Operations
Operations
English40
Sound
Mute or unmute the sound.
• To mute or unmute the sound, press and hold the Temp. button for 3 seconds. When
the sound is muted, the
indicator turns on.
Using Steam Wash
If you select Deep Steam course, the steam acts at the most effective times for the
detected amount of laundry, maximizing the effect of the steam, increasing the wash
temperature, enhancing the Soak effect, and improving wash performance.
1. Load the washer.
2. Press the Power button.
3. Turn the Cycle Selector and select a Deep Steam Course.
4. Add detergent to the dispenser tray and add fabric softener up to the marked line.
5. Press the Start/Pause button.
The washer automatically selects the optimal wash conditions by sensing the weight of
the laundry.
NOTE
• Steam may not necessarily be visible during the steam cycles. Steam may not be
present during the entire steam wash cycle.
ATC (Auto Temperature Control)
ATC enables the washer to control water temperatures in each washing process using the
internal thermistor. It is designed to maintain a certain level of washing temperature for
best results.
NOTE
• If you select NORMAL or HEAVY DUTY, you may notice the washer supplying cold
water. This is normal because the machine is designed to reduce power consumption.
• In these cycles, the Hot temperature is similar to bath-water temperatures, and the
Warm temperature to comfortable swimming pool temperatures.
• To wash clothes at a specic temperature, you must choose a different cycle rst.
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Maintenance
English 41
Maintenance
Keep the washer clean to prevent deteriorated performance and to preserve its life cycle.
WARNING
Certain internal parts are intentionally not grounded and may present a risk electric shock
only during servicing. Service personnel – Do not contact the following parts while the
appliance is energized: Control board, heat sink, motor, inlet valve and pump.
Self Clean
Certain usage and environmental conditions may result in some residue build-up or odor
in the washer drum. To prevent this build-up of residue or odor causing bacteria and keep
your washer drum fresh and clean, perform the Self Clean+ cycle at least once a month or
every 40 cycles. Perform the recommended procedure below when using the Self Clean+
cycle.
1. Remove all items from the washer drum and ensure the drum is empty. Laundry left in
the drum during the Self Clean+ cycle may be damaged.
2. Press Self Clean.
3. Press Start/Pause.
NOTEE
• The water temperature for Self Clean+ is defaulted to Hot. This temperature cannot be
changed.
• In the case where residue is present in the washer drum, add liquid chlorine bleach
to the MAX level line in the main-wash compartment before starting the Self Clean+
cycle. Do not add the liquid chlorine bleach to the bleach compartment (This is only the
case for Self Clean+ cycle). Do not exceed the max line. Do not use or mix any other
detergent or chemicals during the Self Clean+ cycle.
• If necessary, run a RINSE+SPIN Cycle after the Self Clean+ cycle has completed to help
remove any remaining residue.
CAUTION
If there is chlorine bleach left in the washer drum for an extended period of time, rust can
occur.
Self Clean+ reminder ( )
• After 40 washing cycles, the Self Clean+ LED reminder icon and the Self Clean+ cycle
LED will blink on the control panel for an hour and then turn off automatically.
• The reminder will appear on the control panel for 5 additional consecutive cycles
before turning off. The next reminder will not appear until another 40 cycles have been
completed.
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Maintenance
Maintenance
English42
Smart Care
To enable this function, you must rst download the Samsung Smart Washer at the Play
Store or the Apple Store, and install it on a mobile device featuring the camera operation.
The Smart Care function has been optimized for:
Galaxy & iPhone series (cannot be supported for some models)
The washer runs the self-diagnosis in the background, and displays an information code if
an error is found. If this is the case, follow the steps below:
1. Run the Samsung Smart Washer app on your mobile device, then press and hold the
Super Speed button for 3 seconds within 10 seconds after turning the power on by
pressing the Power button.
2. Present the mobile device to the washer’s display panel so that the mobile device
and the washer face each other. Then, the information code will be recognized
automatically by the app.
3. When the information code is recognized correctly, the app provides detailed
information for the error with further actions.
NOTE
• The function name, Smart Care, may differ depending on the language.
• If the washer reects light on the display, the app may fail to recognize the information
code.
• If the app fails to recognize the Smart Care code consecutively, enter the information
code manually onto the app screen.
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Maintenance
English 43
Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Power off and unplug the washer from
the electrical outlet.
2. Gently press the top area of the lter
cover to open.
A
3. Put an empty, spacious container
around the cover, and stretch the
emergency drain tube to the container
while holding the tube cap (A).
B
4. Open the tube cap and let water in the
Emergency drain tube (B) ow into the
container.
5. When done, close the tube cap, and
reinsert the tube. Then, close the lter
cover.
NOTE
Use a spacious container because the
water in the drum may be more than
expected.
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Maintenance
Maintenance
English44
Cleaning
Surface of the washer
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the
washer.
Mesh lter
Clean the mesh lter of the water hose once or twice a year.
1. Turn off the washer, and unplug the
power cord.
2. Close the faucet.
3. Loosen and disconnect the water hose
from the back of the washer. Cover the
hose with a cloth to prevent water from
gushing out.
4. Use pliers to pull out the mesh lter
from the inlet valve.
5. Submerge the mesh lter deeply in
water so that the threaded connector is
also submerged.
6. Dry the mesh lter completely in the
shade.
7. Reinsert the mesh lter into the inlet
valve, and reconnect the water hose to
the inlet valve.
8. Open the faucet.
NOTE
If the mesh lter is clogged, an information code of “4C” appears on the screen.
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Maintenance
English 45
Pump lter
It is advisable to clean the pump lter 5 or 6 times a year to prevent its clogging.
A
1. Turn off the washer, and unplug the
power cord.
2. Drain the remaining water inside
the drum. See the “Emergency drain”
section.
3. Gently press the top area of the lte
cover to open.
4. Turn the pump lter knob (A) to the left,
and drain off the remaining water.
5. Clean the pump lter using soft
brushes. Make sure the drain pump
propeller inside the lter is unclogged.
6. Reinsert the pump lter, and turn the
lter knob to the right.
NOTE
• Some pump lters feature a safety knob
that is designed to prevent accidents
by children. To open the safety knob
of the pump lter, push in and turn it
anticlockwise. The spring mechanism of
the safety knob helps open the lter.
• To close the safety knob of the pump
lter, turn it clockwise. The spring
makes a rattling sound, which is normal.
NOTE
If the pump lter is clogged, an information code of “5C” appears on the screen.
CAUTION
• Make sure the lter knob is closed properly after cleaning the lter. Otherwise, this
may cause a leak.
• Make sure the lter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.
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Maintenance
Maintenance
English46
Detergent drawer
A
1. While holding down the release lever
(A) inside the drawer, slide open the
drawer.
2. Clean the drawer components in
owing water using a soft brush.
3. Clean the drawer recess using a soft
brush.
4. Reinsert the release lever and the
Liquid detergent container to the
drawer.
5. Slide the drawer inward to close it.
NOTE
To remove remaining detergent, perform the RINSE+SPIN cycle with the drum being
empty.
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Maintenance
English 47
Door diaphragm
1. Open the washer door and remove any
clothing or items from the washer.
2. Check if there are any foreign
substances on the grey Diaphragm
between the lid and the drum.
To check this, turn the Diaphragm
out.
3. If there are any foreign substances,
remove them.
4. If you nd stained areas, wipe them
down using the procedure below:
a) Carefully combine ¾ cup (177 mL)
of liquid chlorine bleach with 1 gal. (3.8
L) of warm tap water.
b) Wipe the Diaphragm area with the
dilute solution using a damp cloth.
c) Let stand 5 minutes.
d) Wipe down the area thoroughly
with a dry cloth and let the washer
interior air dry with the door open.
CAUTION
Wear rubber gloves when cleaning for prolonged periods.
Refer to the bleach manufacturer’s instructions for proper use.
Recovery from freezing
The washer may freeze when it drops below 0 °C.
1. Turn off the washer, and unplug the power cord.
2. Pour warm water over the faucet to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the faucet.
NOTE
If the washer still doesn’t operate normally, repeat the above steps until it operates
normally.
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Maintenance
Maintenance
English48
Care against an extended time of disuse
Avoid leaving the washer unused for an extended time. If this is the case, drain the
washer and unplug the power cord.
1. Turn the Cycle Selector to select RINSE+SPIN.
2. Empty the drum, and press Start/Pause.
3. When the cycle is complete, close the faucet and disconnect the water hose.
4. Turn off the washer, and unplug the power cord.
5. Open the door to let air circulate through the drum.
Cleaning the exterior
1. Turn off the water faucets after nishing the day’s washing.
This will shut off the water supply to your washer and prevent the unlikely possibility
of damage from escaping water. Leave the door open to allow the inside of your
washer to dry out.
2. Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.
Clean the following as recommended below:
- Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or
cleaning pads. Do not spray.
- cleaners directly on the panel.
Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew,
or bacterial residue that may remain in your washer as a result of washing clothes.
CAUTION
Failure to follow these instructions may result in unpleasant conditions, including odors
and/or permanent stains on your washer or laundry.
NOTE
Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.
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Troubleshooting
English 49
Troubleshooting
Checkpoints
If you encounter a problem with the washer, rst check the table below and try the
suggestions.
Problem Action
Does not start.
• Make sure the washer is plugged in.
• Make sure the door is properly closed.
• Make sure the faucets are open.
• Make sure to press or tap Start/Pause to start the washer.
• Make sure Child Lock is not activated.
• Before the washer starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.
Water supply is
insufcient, or no
water is supplied.
• Fully open the faucet.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufcient water pressure.
After a cycle,
detergent remains
in the detergent
drawer.
• Make sure the washer is running with sufcient water
pressure.
• Make sure the detergent is added to the center of the
detergent drawer.
• Make sure the rinse cap is inserted properly.
• If using granular detergent, make sure the detergent selector
is in the upper position.
• Remove the rinse cap and clean the detergent drawer.
Excessive vibrations
or makes noise.
• Make sure the washer is installed on a level, solid oor that is
not slippery. If the oor is not level, use the levelling feet to
adjust the height of the washer.
• Make sure the shipping bolts are removed.
• Make sure the washer is not contacting any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while
being washed. This is normal.
• Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or lter case.
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Troubleshooting
Troubleshooting
English50
Problem Action
Does not drain and/
or spin.
• Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.
• Make sure the debris lter is not clogged.
• Close the door and press or tap Start/Pause. For your safety,
the washer will not tumble or spin unless the door is closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that
is not clogged.
• If the washer is not supplied with sufcient power, the
washer temporarily will not drain or spin. As soon as the
washer regains sufcient power, it will operate normally.
The door does not
open.
• Press or tap Start/Pause to stop the washer.
• It may take a few moments for the door lock mechanism to
disengage.
• The door will not open until 3 minutes after the washer has
stopped or the power turned off.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain
the drum and open the door manually.
• Make sure the door lock light is off. The door lock light turns
off after the washer has drained.
Excessive suds.
• Make sure you use the recommended types of detergent as
appropriate.
• Use high efciency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Non-HE detergent is not recommended.
Cannot apply
additional detergent.
• Make sure the remaining amount of detergent and fabric
softener is not over the limit.
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Troubleshooting
English 51
Problem Action
Stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press the Start/Pause button to start the
washer. For your safety, the washer will not tumble or spin
unless the door is closed.
• Before the washer starts to ll, it will make a series of
clicking noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briey
and the washer may start.
• Make sure the mesh lter of the water supply hose at the
faucets is not clogged. Periodically clean the mesh lter.
• If the washer is not supplied with sufcient power, the
washer temporarily will not drain or spin. As soon as the
washer regains sufcient power, it will operate normally.
Fills with the wrong
water temperature.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush
water lines.
• Make sure the water heater is set to supply a minimum 120
°F (49 °C) hot water at the tap. Also, check the water heater
capacity and recovery rate.
• Disconnect the hoses and clean the mesh lter. The mesh
lter may be clogged.
• While the washer lls, the water temperature may change as
the automatic temperature control feature checks incoming
water temperature. This is normal.
• While the washer lls, you may notice just hot and/or just
cold water going through the dispenser when cold or warm
temperatures are selected. This is a normal function of
the automatic temperature control feature as the washer
determines the water temperature.
Load is wet at the
end of a cycle.
• Use the High or Extra High spin speed.
• Use high efciency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.
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Troubleshooting
Troubleshooting
English52
Problem Action
Leaks water.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
• Avoid overloading.
• Use high efciency (HE) detergent to prevent oversudsing.
Has odours.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has nished.
No bubbles are seen
(Bubbleshot models
only).
• Overloading may screen bubbles.
• Severely contaminated laundry may not generate bubbles.
If a problem persists, contact a local Samsung service center.
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Troubleshooting
English 53
Information codes
If the washer fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Code Action
4C
Water is not supplied.
• Make sure the faucets are open.
• Make sure the water hoses are not clogged.
• Make sure the faucets are not frozen.
• Make sure the washer is operating with sufcient water
pressure.
• Make sure that the cold faucet and the hot faucet are
properly connected.
• Clean the mesh lter as it may be clogged.
4C2
• Make sure the cold water supply hose is rmly connected to
the cold faucet.
If it is connected to the hot faucet, the laundry may be
deformed with some cycles.
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending
on the connection type.
• Clean the debris lter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
center.
dC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
OC
Water has overowed.
• Restart after spinning.
• If the information code remains on the display, contact a local
Samsung service center.
LC, LC1
Check the drain hose.
• Make sure the end of the drain hose is placed on the oor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
center.
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Troubleshooting
Troubleshooting
English54
Code Action
Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washer is on a at, stable surface.
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the nal spin
result might be unsatisfactory, and an “Ub” check message
will be shown in the display.
3C
Check the motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service
center.
UC
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
center.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
center.
HC
High temperature heating check.
• If the information code remains, contact a customer service
center.
1C
The Water Level sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
center.
AC
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
center.
If any information code keeps appearing on the screen, contact a local Samsung service
center.
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Specications
English 55
Specications
Fabric care chart
The following symbols provide garment
care direction. The clothing care labels
include symbols for drying, bleaching,
drying and ironing, or dry cleaning when
necessary. The use of symbols ensures
consistency among garment manufacturers
of domestic and imported items. Follow
care label directions to optimize garment
life and reduce laundering problems.
Wash cycle
Normal
Permanent press/Wrinkle
resistant/Wrinkle control
Gentle/Delicates
Hand wash
Water temperature
Hot
Warm
Cold
NOTE
This represents appropriate wash
water temperatures for various items.
The temperature range for Hot below
135℉/57°C, for Warm below 105℉/41°C
and for Cold below 85℉/29°C. (Wash
water temperature must be a minimum
of 16 °C for detergent activation and eff
ective cleaning.)
Bleach
Any bleach (when needed)
Only non-chlorine (color-safe)
bleach (when needed)
Tumble dry
Normal
Permanent press/Wrinkle
resistant/Wrinkle control
Gentle/Delicates
Special instructions
Line dry/Hang to dry
Drip dry
Dry at
Heat setting
High
Medium
Low
Any heat
No heat / Air
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Specications
Specications
English56
Iron dry or steam temperatures
High
Medium
Low
Warning symbols for laundering
Do not wash
Do not wring
Do not bleach
Do not tumble dry
No steam (added to iron)
Do not iron
Dry-clean
Dry-clean
Do not dry-clean
Line dry / Hang to dry
Drip dry
Dry at
Protecting the environment
• This appliance is manufactured from
recyclable materials. If you decide to
dispose of it, please observe local waste
disposal regulations. Cut off the power
cord so that the appliance cannot be
connected to a power source. Remove
the lid so that animals and small
children cannot get trapped inside the
appliance.
• Do not exceed the detergent quantities
recommended in the detergent
manufacturers’ instructions.
• Use stain removal products and
bleaches before the wash cycle only
when necessary.
• Save water and electricity by only
washing full loads (the exact amount
depends upon the program used).
Declaration of conformity
This appliance complies with UL2157.
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Specications
English 57
Specication sheet
A
A
B
B
B
C
C
D
Type Front loading washer
Dimensions
(inches (mm))
A. Height-overall 33.5 (850)
B. Width 23.6 (600)
C. Depth with door open 43.3 (1100)
D. Depth 27.1 (688)
Water pressure (psi (kPa)) 20 - 116 (137 - 800)
NET weight (lb (kg)) 156 (71)
Spin revolution 1400 rpm
Heater rating (W) 900
Heater rating
Washing 120 V 200 W
Washing and heating 120 V 1150 W
Spin 120 V 550 W
Drain 120 V 80 W
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Specications
Specications
English58
Cycle chart
Use this chart to set the best cycle and options for you laundry.
NOTE
Setting Temp. Spin Soil Level
: factory setting EH: Extra Hot EH: Extra High H: Heavy
: can be selected H: Hot H: High
W: Warm M: Medium N: Normal
C: Cold L: Low
TC: Tap Cold NS: No Spin L: Light
WW22K6800A*
Cycle
Temp. Spin Soil Level
EH H W C TC EH H M L NS H
N L
NORMAL
DEEP STEAM
HEAVY DUTY
SANITIZE
ALLERGEN
SELF CLEAN
RINSE + SPIN
ACTIVE WEAR
PERM PRESS
DELICATES
WOOL
QUICK WASH
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Specications
English 59
Cycle
Options
Extra Rinse Super Speed My cycle Delay End Sound
NORMAL
DEEP STEAM
HEAVY DUTY
SANITIZE
ALLERGEN
SELF CLEAN
RINSE + SPIN
ACTIVE WEAR
PERM PRESS
DELICATES
WOOL
QUICK WASH
WW22K6800AW-A2_03645A-04_EN.indd 59 2019/2/1 16:07:00
English60
LIMITED WARRANTY (U.S.A.)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL CONSUMER PURCHASER WITH PROOF OF
PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the limited warranty period, starting from the date of
original purchase, of:
One (1) year parts and labor,
Three (3) years stainless tub part (Part Only),
Ten (10) years washing Digtial Inverter Motor part (Part Only)
This limited warranty is valid only on products purchased and used in the United States
that have been installed, operated, and maintained according to the instructions attached
to or furnished with the product. To receive warranty service, the purchaser must contact
SAMSUNG at the address or phone number provided below for problem determination and
service procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as proof
of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty
service.
SAMSUNG will provide in-home service within the contiguous United States during the
warranty period at no charge, subject to availability of SAMSUNG authorized servicers
within the customer’s geographic area. If in-home service is not available, SAMSUNG may
elect, at its option, to provide transportation of the product to and from an authorized
service center. If the product is located in an area where service by a SAMSUNG
authorized servicer is not available, you may be responsible for a trip charge or required
to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
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English 61
During the applicable warranty period, a product will be repaired, replaced, or the
purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new
or reconditioned parts in repairing a product, or replace the product with a new or
reconditioned product. Replacement parts and products are warranted for the remaining
portion of the original product’s warranty or ninety (90) days, whichever is longer. All
replaced parts and products are the property of SAMSUNG and you must return them to
SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall not
cover the following: damage that occurs in shipment, delivery, installation, and uses
for which this product was not intended; damage caused by unauthorized modication
or alteration of the product; product where the original factory serial numbers have
been removed, defaced, changed in any way, or cannot be readily determined; cosmetic
damage including scratches, dents, chips, and other damage to the product’s nishes;
damage caused by abuse, misuse, pest infestations, accident, re, oods, or other acts
of nature or God; damage caused by use of equipment, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring or connectors not supplied
or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage,
uctuations and surges; damage caused by failure to operate and maintain the product
according to instructions; in-home instruction on how to use your product; and service
to correct installation not in accordance with electrical or plumbing codes or correction
of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). The
cost of repair or replacement under these excluded circumstances shall be the customer’s
responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation
are not covered by this limited warranty. Please contact SAMSUNG at the number below
for assistance with any of these issues
EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST
PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied
warranty lasts, so the above limitations or exclusions may not apply to you. This warranty
gives you specic rights, and you may also have other rights, which vary from state to
state.
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LIMITED WARRANTY (U.S.A.)
English62
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT,
OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS
LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME AWAY FROM WORK,
HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR
PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of
incidental or consequential damages, so the above limitations or exclusions may not apply
to you. This warranty gives you specic rights, and you may also have other rights, which
vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No
warranty or guarantee given by any other person, rm, or corporation with respect to this
product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864)
www.samsung.com/us/support
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English 63
Warranty (CANADA)
SAMSUNG WASHER
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
CANADA, INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
One (1) year part and labor, Ten (10) years washing Digtial Inverter Motor (Part only)
This limited warranty begins on the original date of purchase, and is valid only on
products purchased and used in the Canada. To receive warranty service, the purchaser
must contact SAMSUNG for problem determination and service procedures. Warranty
service can only be performed by a SAMSUNG authorized service center. The original
dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or
SAMSUNG’s authorized service center. SAMSUNG will provide in-home service during the
warranty period at no charge, subject to availability within the Canada. In-home service is
not available in all areas.
To receive in-home service, product must be unobstructed and accessible to the service
agent. If service is not available, SAMSUNG may elect to provide transportation of the
product to and from an authorized service center.
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Warranty (CANADA)
English64
SAMSUNG will repair, replace, or refund this product at our option and at no charge as
stipulated herein, with new or reconditioned parts or products if found to be defective
during the limited warranty period specied above. All replaced parts and products
become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts
and products assume the remaining original warranty, or ninety (90) days, whichever is
longer.This limited warranty covers manufacturing defects in materials and workmanship
encountered in normal, noncommercial use of this product and shall not apply to the
following: damage that occurs in shipment; delivery and installation; applications and
uses for which this product was not intended; altered product or serial numbers; cosmetic
damage or exterior nish; accidents, abuse, neglect, re, water, lightning, or other acts
of nature or God; use of products, equipment, systems, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring or connectors not supplied
or authorized by SAMSUNG that damage this product or result in service problems;
incorrect electrical line voltage, uctuations and surges; customer adjustments and
failure to follow operating instructions, maintenance and environmental instructions that
are covered and prescribed in the instruction book; product removal and reinstallation;
problems caused by pest infestations. This limited warranty does not cover problems
resulting from incorrect electric current, voltage or supply, light bulbs, house fuses, house
wiring, cost of a service call for instructions, or xing installation errors. SAMSUNG does
not warranty uninterrupted or error-free operation of the product.
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER
EXPRESS OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT
NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR
FITNESS FOR A PARTICULAR PURPOSE.
WW22K6800AW-A2_03645A-04_EN.indd 64 2019/2/1 16:07:00
English 65
NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE
LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER
BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED
BY THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN
THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED
DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND
LIABILITY FOR LOSS, DAMAGE, OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY
AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY
TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER
THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES
YOUR EXCLUSIVE REMEDY.
Some provinces do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of incidental or consequential damages, so the above limitations or
exclusions may not apply to you.
This warranty gives you specic rights, and you may also have other rights, which vary
from province to province.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics Canada Inc.
2050 Derry Road West,
Mississauga, Ontario L5N 0B9 Canada.
1-800-SAMSUNG (726-7864)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
Visits by a Service Engineer to explain functions, maintenance or installation is not
covered by warranty.
Please contact the Samsung call center for help with any of these issues.
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Memo
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Memo
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Scan this with your smartphone
QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
U.S.A
1-800-SAMSUNG (726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/us/support
CANADA
1-800-SAMSUNG(726-7864)
1-844-SAM-PAYS (726-7297)
www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
DC68-03645A-04
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