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Customer service en
23
5. Remove the tea towel and switch on the circuit
breaker.
Glass cover
If the glass cover of the halogen bulb is damaged, it
must be replaced. You can obtain a new glass cover
from the after-sales service. Please specify the E
number and FD number of your appliance.
4Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please give the full product number (E
no.) and the production number (FD no.) so that we can
provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
To save time, you can make a note of the number of
your appliance and the telephone number of the after-
sales service in the space below, should it be required.
Please note that a visit from an after-sales service
engineer is not free of charge, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
E no. FD no.
After-sales service O
GB 0344 8928999
Calls from a BT landline will be charged at up
to 3 pence per minute. A call set-up fee of up
to 6 pence may apply.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
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