HU715QW User Manual

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ENGLISH

Troubleshooting Movie Playback Issues

Please check the list below when you experience the following symptoms during use of

the product. It may not be a failure.

For more information about supported les, see "Using the [Media Player]".

Icannotndaleinthe[MediaPlayer].

• Check that the files on the USB storage device can be read by a PC.

• Check that the file extension is supported.

• Change the filter to [All].

Igetamessagesaying“Thisleisnotsupported”orthesoundisplaying

normally but the video is not.

• Check that the file plays without any problems on a PC’s video player. Also check

for file damage.

• Check that the file extension is supported.

• Check that the resolution is supported.

• Check that the video codec is supported.

• Check that the frame rate is supported.

Igetamessagesaying“Thisaudioisnotsupported”orthevideoisplaying

normally but the audio is not.

• Check that the file plays without any problems on a PC’s video player. Also check

for file damage.

• Check that the file extension is supported.

• Check that the audio codec is supported.

• Check that the bit rate is supported.

• Check that the sample rate is supported.

• Check that the audio channel separation is supported.

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User Manual - Page 144