Loading ...
Loading ...
Loading ...
14
『TROUBLE SHOOTING』
1. Error Codes
Note:
When E1, E2, or E4 error displays, you can hear an alarm that could last 15 seconds. In this case, the
dehumidifier is still running. You can follow the below steps to eliminate the error message:
· Pressing any button on the control panel to eliminate the alarm.
· Turn off the dehumidifier and unplug it to check if any obstructions.
· Restart the dehumidifier 10 minutes later..
If the ERROR message does not disappear after the restart, immediately contact COLZER customer
service at service@colzer.com.
2. Reset
Please try the below steps to reset the dehumidifier if necessary:
1) Turn the dehumidifier off;
2) Press and hold the LIGHTING button for 5 seconds, until dF flashes on the LCD screen;
3) Press the MODE button once;
4) Wait for 5 seconds to let the system auto-reset to default settings.
3. Trouble Shooting
The below chart will help you solve common problems that may occur. If the problem you come
across can not be fixed after troubleshooting or the problem is not listed in the below
troubleshooting chart, please contact COLZER customer service to obtain professional support at
service@colzer.com.
Error Code
Problem
Solution
E1
Humidity Sensor Malfunction
1. Check the humidity sensor and ensure it is
in good condition.
2. Replace the humidity sensor.
E2
Defrost Temperature Sensor
Malfunction
1. Check the temperature sensor and ensure
it is in good condition.
2. Replace the temperature sensor.
E4
Ambient Temperature Sensor
Malfunction
1. Check the temperature sensor and ensure
it is in good condition.
2. Replace the humidity sensor.
E7
Water bucket is full.
Empty the water bucket.
The water bucket has not been
installed properly.
Re-install the water bucket properly.
Float Malfunction
Replace the float of the water bucket.
Loading ...
Loading ...