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GB 23
General
If you notice a crack in the glass top (however small), switch the hob off
immediately, unplug the hob, turn off the (automatic) fuse switch(es) in
the meter cupboard or, in the event of a permanent connection, set the
switch in the power supply lead to zero. Contact the service department.
Troubleshooting table
If the appliance does not work properly, this does not always mean that
it is defective. Try to deal with the problem yourself first by checking the
points mentioned below.
Symptom Possible cause Solution
Symbols appear in the
displays when the hob is
activated for the first time.
This is the standard set-up
routine.
Normal operation.
The fan remains active for
several minutes after the hob
has been switched off.
The hob is cooling. Normal operation.
A slight smell is noticeable
the first few times the hob is
used.
The new appliance is heating
up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
You can hear a ticking sound
in your hob.
This is caused by the capacity
limiter on the front and back
zones. Ticking can also occur
at lower settings.
Normal operation.
The pans make a noise while
cooking.
This is caused by the energy
flowing from the hob to the
saucepan.
At high settings this is
perfectly normal for some
pans. It will not damage either
the pans or the hob.
You have switched on a
cooking zone, but the display
keeps flashing.
The pan you are using is not
suitable for induction cooking,
or has a diameter of less than
12 cm.
Use a suitable pan, see page
11 and 12.
A cooking zone suddenly
stops working and you hear
a signal.
The preset time has ended. Switch the bleep off by
pressing any key.
The hob is not working
and nothing appears in the
display.
There is no power supply due
to a defective cable or a faulty
connection.
Check the fuses or the electric
switch (if there is no plug).
A fuse blows as soon as the
hob is switched on.
The hob has been wrongly
connected.
Check the electrical
connections.
The hob simply switches off. You accidentally touched the
On/Off button.
Switch the hob back on.
FAULTS
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