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12
TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling the service technician.
PROBLEM
POSSIBLE CAUSE
Unit does not operate.
Not plugged in.
The circuit breaker tripped or there is a blown
fuse.
Compressor turns on and off frequently.
The room temperature is hotter than normal.
A large amount of food has been added to
the refrigerator-freezer.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The refrigerator-freezer does not have the correct
clearances.
Vibrations.
Check to assure that the refrigerator - freezer is
level.
The unit seems to make too much noise.
The rattling noise may come from the flow of the
refrigerant, which is normal.
As each cycle ends, you may hear gurgling
sounds caused by the flow of refrigerant in
your refrigerator-freezer.
Contraction and expansion of the inside walls
may cause popping and crackling noises.
The unit is not level.
The door will not close properly.
The unit is not level.
The door is reversed and not properly installed.
The gasket is dirty.
The baskets are out of position.
If you've checked the table above and find that you still need help with your appliance, call our
Customer Service facility at 800-932-4267 between 9:00AM and 5:00PM ET. We will do our best to
answer your questions.
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