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Problem Possible Cause What To Do
Leaking water
(cont.)
Fill hoses or drain hose is
improperly connected
• Make sure hose
connections are tight at
washer and faucets and
make sure end of drain
hose is correctly inserted
in and secured to drain
facility.
Household drain may be
clogged
• Check household
plumbing. You may need
to call a plumber.
Dispenser clogged
• Powder soap may
cause clogs inside the
dispenser and cause
water to leak out the
front of the dispenser.
Remove drawer and
clean both drawer and
inside of dispenser box.
Please refer to Cleaning
the Washer section.
Incorrect use of detergent
• Use HE and correct
amount of detergent.
Dispenser box crack
• If new installation, check
for crack on inside of
dispenser box.
Clothes too
wet
Load is out of balance
• Redistributes clothes and
run drain & spin or rinse
& spin.
• Increase load size if
washing small load
containing heavy and
light items.
• The machine will slow
the spin speed down to
400 rpm if it has a hard
time balancing the load.
This speed is normal.
Pump clogged
• See page 26 on how to
clean the Pump Filter.
Overloading
• The dry weight of the
load should be less than
18 lbs.
Drain hose is kinked or
improperly connected
• Straighten drain hose and
make sure washer is not
sitting on it.
30
Washer
Safety
Operation
Requirements
Installation
Instructions
Washer Use Washer Care
Troubleshooting
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