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BEFORE YOU CALL FOR SERVICE...
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and
you may not need to call for service.
Problem Possible Cause What To Do
Not draining
Not spinning
Not agitating
Load is out of balance
• Redistribute clothes and
run drain & spin or rinse
& spin.
• Increase load size if
washing small load
containing heavy and
light items.
Pump clogged
• See page 26 on how to
clean the Pump Filter.
Drain hose is kinked or
improperly connected
• Straighten drain hose and
make sure washer is not
sitting on it.
Household drain may be
clogged
• Check household
plumbing. You may need
to call a plumber.
Drain hose siphoning;
drain hose pushed too far
down the drain
• Ensure there is an air gap
between hose and drain.
Leaking water Door gasket is damaged
• Check to see if gasket
is seated and not torn.
Objects left in pockets
may cause damage to
the washer (nails, screws,
pens, pencils).
Door gasket not damaged
• Water may drip from the
door when the door is
opened. This is a normal
operation.
• Carefully wipe off rubber
door seal. Sometimes
dirt or clothing is left in
this seal and can cause a
small leak.
Check back left of washer
for water
• If this area is wet, you
have oversudsing
condition. Use less
detergent.
29
Washer
Safety
Operation
Requirements
Installation
Instructions
Washer Use Washer Care
Troubleshooting
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