Kenmore 11020992990 washer

User Manual - Page 38

For 11020992990.

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Problem Possible Cause Solution
Won't Drain/ Low voltage or using Check electrical source or calI
Won't Spin/ an extensioncord. electrician. Do net use extension
Wet Loads cords.
(cont,) Cold rinses. Cold rinses leave loads wetter than
warm rinses. This is normal.
Continues Drain hose is lessthan Raise the drain hose
to Fiil/ 39 in (99 cm) above floor. (see "Installation Instructions,"
Continues Section A).
to Drain/
Cycle Stuck Drain hosefits tightly into Adjust drain hose for Ioosefit
standpipe. (see "Installation Instructions,"
Section C),
Drain hose taped into Do not seal off drain hosewith tape.
standpipe. The drain hose needs an air gap.
Washer Makes Load is unbalanced. Redistribute Ioad.
Noise
Washer is not level. Level washer. Reset rear legs
Rear leveling legs not set. (see "Installation Instructions,"
Section G).
Nuts on front feet not tight. Tighten nuts (see "Installation
Instructions,"Section G).
Yellowshipping strapwith Remove strap with cotter pins
cotter pins not completeIy (see "Installation Instructions,"
removed. Section B).
Floor not strong enough Relocate washer (see "Installation
to support washer. Instructions,"Section A).
Gears engaging after drain This is normal.
and before spin.
Upper part of agitator cIicks This is normal.
during wash.
Won't Water inlet valve CIeanscreens.
Fill/Won't screens are plugged.
Rinse/Won't
Agitate/ Wateris turned off. Turnonwater.
Wrong Hot and cold hoses are Reverse hoses (see"Installation
Temperature reversed, Instructions,"Sections D & E),
Inlet hose is kinked. Straighten hoses.
Timer diaI is not lined up. Turn timer knob to the rightslightly
and pull to start.
Power cord not plugged in, Plug in power cord.
38
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