Kenmore 11020992990 washer

User Manual - Page 37

For 11020992990.

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Most laundering problems are easily solved if you understand the cause.
Check these lists for common laundry and washer problems. If you need
further assistance, see service and assistance information on the back page.
Problem Possible Cause Solution
Washer Leaks Household plumbing is leaking. Repairplumbing.
Inlet hoses not tight. Tighten hoses (see "Installation
Instructions,"Sections D & E).
Inlet hose washers not Reseat washers (see"Installation
properlyseated. Instructions,"Section D).
Drain hose not propedy Clamp drain hose (see "Installation
clamped or is off. Instructions,"Section C).
Drain is clogged. Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gaI (64 L) of water per minute.
Tub moved forward during Ensure tub is centered before
unloading, causingwater to starting washer.
deflect off tub ring.
Unit not levelcausing water Ensurefront feet are installed and
to deflectoff tub ring. nuts aretightened. Level washer.
Reset rearlegs (see "Installation
Instructions,"Section G).
Load is unbalanced. Spray Redistributethe load.
rinsesare deflecting off load.
Washer is ovedoaded. Fills or Reduceload size.
spray rinses are deflecting off
load.
Won't Drain/ Drain hose is kinked or Straightenor unplug hose
Won't Spin/ clogged. (see "Installation Instructions,"
Wet Loads SectionC).
Correct operation of After awash or rinse, the washer will
neutraldrain, drain without spinning. After draining,
the spinning begins.
Lidis open. Closethe lid.
Drain hose is more than Lower drain hose (see "Installation
96 in(2.4 m)above floor. Instructions,"Section A).
Too much detergent - Use less detergent.
excessive sudsing.
Wrong cycle for load Choosea cycle with a higher spin
beingwashed, speed (see "Operating Your
Washer").
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