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ENGLISH
www.stiebel-eltron.com CNS Trend | 13
GUARANTEE
12.2. for the extra time it takes our authorised service technician
to access the unit for inspection and testing if it is not sited in
accordance with the Operating and Installation Guide and not
readily accessible for inspection.
12.3. for any extra costs of our authorised service technician to
make the unit safe for inspection.
13. You must ensure that access to the unit by our authorised
service technician is safe and free from obstruction.
14. Our authorised service technician may refuse to inspect and
test the unit until you provide safe and free access to it, at your
cost.
15. If we reject your warranty claim in accordance with clause 11,
we may charge you for our authorised service technician’s labour
costs to inspect and test the unit.
16. In order to properly test the unit we may remove it to another
location for testing.
Australian Consumer Law
17. Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a re-
placement or refund for a major failure and compensation for
any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a
major failure.
18. The Stiebel Eltron warranty for the unit is in addition to any
rights and remedies you may have under the Australian Consumer
Law.
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