WD856UHSAWQ User Manual

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42_ troubleshooting and information codes

INfoRmAtIoNCoDEs

Ifyourwashingmachinemalfunctions,youmayseeaninformationcodeonthedisplay.Ifthishappens,

pleasecheckthetablebelowandtrythesuggestedsolutionbeforecallingCustomerService.

CODE SYMBOL SOLUTION

•Make sure the door is ﬁrmly closed.

•Make sure that laundry is not caught in the door.

•Make sure the source water tap is turned on.

•Checkthewaterpressure.

•Cleanthemeshltersofwaterhose.

•Cleanthedebrislter.

•Make sure the drainage hose is installed correctly.

•Cleanthewaterhosemeshlter.

•Thelaundryloadisunbalanced.Redistributetheload.Ifonlyoneitem

of clothing needs washing, such as a bathrobe or pair of jeans, the

ﬁnal spin result might be unsatisfactory and an “UE” error message

will be shown in the display window.

cE/3E

•Calltheafter-salesservice.

Sud/Sd

•Thisoccurswhentoomuchfoamingisdetected.Itisalsodisplayed

whilefoamingisremoved.Whentheremovalisnished,thenormal

cycleproceeds.(Thisisoneofthenormaloperations.Itisanerrorfor

preventingnon-sensingfaults.)

•Ifthevoltageofthesuppliedpowerisinstable,thewashingmachine

will be paused to protect its electric devices.

•Ifthecorrectvoltageissupplied,thecyclewillresumeautomatically.

For any codes not listed above, or if the suggested solution doesn’t ﬁx the problem, call your Samsung

ServiceCentreorlocalSamsungdealer.

troubleshooting and

information codes

WD856UHSAGD-03223J.indd 422013-6-7 10:36:08

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Samsung WD856UHSAWQ 8.5kg Washer 6kg Dryer Combo